조사회사 : MarketsandMarkets (마켓츠앤마켓츠) 출판년월 : 2023년09월
매니지드 서비스 (Managed Services) 시장 : 서비스 유형(관리형 보안 서비스, 관리형 네트워크 서비스, 관리형 IT 인프라 및 데이터 센터 서비스), 배포 유형(온프레미스 및 클라우드) 업종, 지역별 – 2028년까지의 세계 예측
Managed Services Market by Service Type (Managed Security Service, Managed Network Service, and Managed IT Infrastructure and Data Center Service), Deployment Type (On-premises and Cloud) Vertical and Region – Global Forecast to 2028
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Report Overview
The managed services market size is expected to grow from USD 275.5 billion in 2023 to USD 372.6 billion by 2028 at a compound annual growth rate (CAGR) of 6.2% during the forecast period. The managed services market has evolved significantly due to technological advancements, changing business needs, and the increasing complexity of IT environments. It encompasses a broad spectrum of services tailored to meet the demands of diverse industries and sectors. The growth of cloud computing, the need for robust cybersecurity measures, and the rise of remote work have all contributed to the expansion and relevance of the managed services market. As businesses seek efficient ways to manage their operations and leverage specialized expertise, the market for managed services is expected to continue its growth trajectory.
Managed services often involve service level agreements (SLAs) that outline the scope of services, performance metrics, response times, and other terms of the arrangement. These agreements ensure a clear understanding between the client and the MSP regarding the expectations and responsibilities associated with the managed services. Moreover, the key characteristic of managed services is that they offer organizations the opportunity to offload non-core tasks and operational duties to external experts. This allows the client organization to focus on its core competencies, strategic initiatives, and innovation. At the same time, the MSP handles day-to-day operations, maintenance, and support related to the outsourced services.
By vertical, the healthcare & life sciences segment holds the highest CAGR during the forecast period.
The managed services market by vertical is divided into BFSI, IT & telecom, manufacturing, retail & consumer goods, healthcare & life science, energy & utilities, government, media & entertainment, and other verticals. The healthcare & life sciences segment is estimated to grow at the highest CAGR during the forecasted managed services market. Managed services play a critical role in the healthcare and life sciences by offering tailored solutions to address this sector’s unique complexities and demands. Managed services provide several key benefits that enhance operational efficiency, patient outcomes, and data security in an environment characterized by rapid technological advancements, stringent regulations, and the imperative to provide quality patient care. Firstly, managed services enable healthcare organizations to focus on delivering medical services, research, and patient care while outsourcing non-core functions like IT management, data analytics, and compliance. Outsourcing IT services improves resource allocation, streamlined operations, and enhanced patient experiences. Secondly, data security and privacy are paramount in healthcare due to the sensitive nature of patient information. Managed security services offer robust solutions for HIPAA compliance, real-time monitoring, and rapid response to potential breaches, safeguarding patient data and maintaining the trust of patients and stakeholders.
Furthermore, the healthcare and life sciences industry is transforming digitally by adopting electronic health records (EHRs), telemedicine, and data-driven diagnostics. Managed services provide expertise in implementing and managing these technologies, ensuring seamless integration, data accuracy, and optimized clinical workflows. In an era of cost containment, managed services offer cost-effective solutions. Healthcare organizations can achieve greater operational efficiency and reduce overhead costs by outsourcing tasks like IT infrastructure management and system maintenance.
Based on managed security services, the managed IAM segment holds the largest market share during the forecast period.
The managed services market, by managed security service, is segmented into managed IAM, managed antivirus/antimalware, managed firewall, managed risk and compliance management, managed vulnerability management, managed SIEM, managed IDS/IPS, managed UTM, managed encryption, and other managed security services. The managed identity & access management (IAM) segment is expected to hold the largest market share during the forecast period. Managed identity and access management (IAM) plays a crucial role in managed security services by focusing on control and secured user access to various resources within an organization’s IT environment. It is a specialized segment that ensures the right individuals have appropriate access to suitable systems and data while enforcing security measures to prevent unauthorized access and potential data breaches. Managed IAM allows users access to specific resources based on their roles, responsibilities, and the principle of least privilege. Managed IAM services minimize the risk of unauthorized access to sensitive data and critical systems. IAM solutions manage user authentication, implementing secure and reliable methods such as multi-factor authentication (MFA) to verify users’ identities. This reduces the risk of unauthorized access resulting from stolen or compromised credentials.
Moreover, managed IAM handles user onboarding and offboarding, ensuring timely access for new employees and revoking access for departing ones. Managed IAM also helps maintain an up-to-date and secure access control environment. IAM is crucial in enforcing compliance with internal policies and external regulations. It allows organizations to track user activities, monitor access patterns, and maintain audit logs for compliance reporting.
Based on deployment type, the cloud segment holds the highest CAGR during the forecast period.
The managed services market, by deployment type, is segmented into on-premises and cloud. The cloud segment is estimated to grow at the highest CAGR during the forecasted managed services market. The cloud deployment type segment plays a pivotal role in the managed services market by offering organizations a flexible, scalable, and cost-effective approach to outsourcing their IT infrastructure, applications, and services to cloud service providers. Cloud deployment has revolutionized how businesses manage their technology needs, providing opportunities for efficiency, innovation, and adaptability while presenting unique challenges and benefits. Cloud deployment allows organizations to scale their resources up or down based on demand quickly, enabling agility and avoiding the constraints of fixed on-premises infrastructure. Cloud solutions eliminate the need for upfront investments in hardware and reduce ongoing maintenance costs. Organizations pay for what they use, leading to cost predictability and potential savings. Cloud-based managed services can be accessed from anywhere via an internet connection, facilitating remote work, collaboration, and real-time access to data and applications.
Moreover, cloud services can be provisioned quickly, reducing the time to deploy new applications or services. This agility accelerates innovation and time-to-market. Further, cloud providers often handle software updates, security patches, and maintenance, relieving organizations of managing these tasks themselves.
Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the managed services market.
§ By Company: Tier I: 40%, Tier II: 25%, and Tier III: 35%
§ By Designation: C-Level Executives: 25%, Director Level: 37%, and Others: 38%
§ By Region: North America: 42%, Europe: 24%, Asia Pacific: 18%, Rest of World: 16%
Some of the significant managed services market vendors are IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), Cisco (US), DXC (US), TCS (India), Rackspace (US), AT&T (US), Verizon (US), Dimension Data (South Africa), Infosys (India), HCL (India), Ericsson (Sweden), and GTT Communications (US)NTT Communications (Japan), and Digital Reality (US).
Research coverage:
The market study covers the managed services market across segments. It aims at estimating the market size and the growth potential across different segments, such as service types, managed security service, managed network service, managed IT infrastructure and data center service, managed communication and collaboration service, managed mobility service, managed information service, verticals, deployment types, and regions. It includes an in-depth competitive analysis of the key players in the market, their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Reasons to buy this report:
The report will help the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall managed services market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the market pulse and provides information on key market drivers, restraints, challenges, and opportunities.
The report provides insights on the following pointers:
Analysis of key drivers (Increasing adoption of cloud-managed services contributes to market growth, Lack of skilled IT professionals, growth in adjacent markets such as cloud computing, Cost and risk reduction), restraints (Lack of IT security professionals may inhibit market growth, Increase in regulations and compliances), opportunities (Changing work environments, Surge in adoption of cloud), and challenges (Lack of sales and marketing staff, training, and cybersecurity to severely affect the Growth of MSPs, Increased competition can lead to pricing pressures) influencing the growth of the managed services market.
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the managed services market.
• Market Development: Comprehensive information about lucrative markets – the report analyses the managed services market across varied regions.
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the managed services market.
• Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players, including IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), and Cisco (US), among others in the managed services market.
Table of Contents
1 INTRODUCTION 49
1.1 STUDY OBJECTIVES 49
1.2 MARKET DEFINITION 49
1.2.1 INCLUSIONS AND EXCLUSIONS 50
1.3 MARKET SCOPE 51
1.3.1 MARKET SEGMENTATION 51
1.4 REGIONS COVERED 52
1.4.1 YEARS CONSIDERED 52
1.5 CURRENCY CONSIDERED 53
TABLE 1 USD EXCHANGE RATES, 2018–2022 53
1.6 STAKEHOLDERS 53
1.7 SUMMARY OF CHANGES 54
2 RESEARCH METHODOLOGY 55
2.1 RESEARCH DATA 55
FIGURE 1 MANAGED SERVICES MARKET: RESEARCH DESIGN 55
2.1.1 SECONDARY DATA 56
2.1.2 PRIMARY DATA 56
2.1.2.1 Breakup of primary profiles 57
FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 57
2.1.2.2 Primary respondents: managed services market 57
2.1.2.3 Key insights from industry experts 58
2.2 MARKET BREAKUP AND DATA TRIANGULATION 59
FIGURE 3 DATA TRIANGULATION 59
2.3 MARKET SIZE ESTIMATION 60
FIGURE 4 MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 60
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF MANAGED SERVICES VENDORS 61
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF MANAGED SERVICES VENDORS 62
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 63
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM MANAGED SERVICES TYPES 64
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY – DEMAND-SIDE APPROACH 65
2.4 MARKET FORECAST 66
TABLE 2 FACTOR ANALYSIS 66
2.5 IMPACT OF RECESSION 66
TABLE 3 IMPACT OF RECESSION 66
2.6 RESEARCH ASSUMPTIONS 67
TABLE 4 RESEARCH ASSUMPTIONS 67
2.7 LIMITATIONS AND RISK ASSESSMENT 68
3 EXECUTIVE SUMMARY 69
FIGURE 10 MANAGED SERVICES MARKET SNAPSHOT, 2020–2028 70
FIGURE 11 MAJOR SEGMENTS IN TERMS OF GROWTH RATE 71
FIGURE 12 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 72
FIGURE 13 MANAGED IAM SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 73
FIGURE 14 MANAGED WAN SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 74
FIGURE 15 STORAGE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 74
FIGURE 16 MANAGED UCAAS SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 75
FIGURE 17 DEVICE LIFE CYCLE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD 76
FIGURE 18 MANAGED OSS/BSS SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD 76
FIGURE 19 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD 77
FIGURE 20 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 78
FIGURE 21 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 79
4 PREMIUM INSIGHTS 80
4.1 ATTRACTIVE GROWTH OPPORTUNITIES FOR KEY PLAYERS IN MANAGED SERVICES MARKET 80
FIGURE 22 RAPID GEOGRAPHIC AND TECHNOLOGICAL CHANGES TO DRIVE GROWTH OF MANAGED SERVICES 80
4.2 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023 VS. 2028 80
FIGURE 23 MANAGED COMMUNICATION & COLLABORATION SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 80
4.3 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE TYPE, 2023 VS. 2028 81
FIGURE 24 MANAGED IAM SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 81
4.4 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE TYPE, 2023 VS. 2028 81
FIGURE 25 MANAGED WAN SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 81
4.5 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE TYPE, 2023 VS. 2028 82
FIGURE 26 STORAGE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 82
4.6 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE TYPE, 2023 VS. 2028 82
FIGURE 27 MANAGED UCAAS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 82
4.7 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE TYPE, 2023 VS. 2028 83
FIGURE 28 DEVICE LIFE CYCLE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 83
4.8 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE TYPE, 2023 VS. 2028 83
FIGURE 29 MANAGED OSS/BSS SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 83
4.9 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023 VS. 2028 84
FIGURE 30 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 84
4.10 MANAGED SERVICES MARKET, BY VERTICAL, 2023 VS. 2028 84
FIGURE 31 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 84
4.11 MANAGED SERVICES MARKET, BY REGION, 2023 VS. 2028 85
FIGURE 32 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 85
5 MARKET OVERVIEW AND INDUSTRY TRENDS 86
5.1 INTRODUCTION 86
5.2 MARKET DYNAMICS 86
FIGURE 33 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: MANAGED SERVICES MARKET 86
5.2.1 DRIVERS 87
5.2.1.1 Increasing adoption of cloud-managed services 87
FIGURE 34 GROWTH OF CLOUD-MANAGED SERVICES 87
5.2.1.2 Lack of skilled IT professionals 87
5.2.1.3 Growth in adjacent markets 88
5.2.1.4 Rising need for cost and risk reduction 88
5.2.2 RESTRAINTS 88
5.2.2.1 Lack of IT security professionals 88
5.2.2.2 Increasing regulations and compliances 89
5.2.3 OPPORTUNITIES 89
5.2.3.1 Changing work environments 89
5.2.3.2 Rising adoption of cloud solutions 89
5.2.4 CHALLENGES 90
5.2.4.1 Lack of skilled professionals 90
5.2.4.2 Increased competition and pricing pressure 90
5.3 CASE STUDY ANALYSIS 90
5.3.1 DXC TECHNOLOGY HELPED INAIL PREVENT CYBER THREATS WITH AUTOMATION AND ML 90
5.3.2 ERICSSON HELPED NEWPORT UTILITIES BRING HIGH-SPEED BROADBAND TO RURAL COMMUNITIES 91
5.3.3 LUMEN TECHNOLOGIES HELPED NET PROTECTIONS SECURE NETWORK WITH 24-HOUR OPERATIONAL MISSION-CRITICAL INFRASTRUCTURE 91
5.3.4 AWS MANAGED SERVICES HELPED FIELDCORE ESTABLISH OPERATIONS SUPPORT AND INFRASTRUCTURE INCIDENT MANAGEMENT 92
5.3.5 ZACHRY CORPORATION BOOSTED EXPERTISE AND SUPPORT WITH RACKSPACE TECHNOLOGY’S MANAGED DATA CENTER 92
5.3.6 TCS PROVIDED FLEXIBLE GLOBAL SECURITY OPERATIONS CENTER TO SHV ENERGY 93
5.4 ECOSYSTEM ANALYSIS 93
FIGURE 35 MANAGED SERVICES MARKET: ECOSYSTEM ANALYSIS 94
5.5 VALUE CHAIN ANALYSIS 94
FIGURE 36 MANAGED SERVICES MARKET: VALUE CHAIN ANALYSIS 94
5.6 INDICATIVE PRICE ANALYSIS 95
5.6.1 INTRODUCTION 95
5.6.2 INDICATIVE PRICE TRENDS 95
5.6.3 INDICATIVE PRICING TRENDS, BY KEY VENDOR 96
TABLE 5 MANAGED SERVICES MARKET: INDICATIVE PRICING ANALYSIS, BY KEY VENDOR 96
5.7 PATENT ANALYSIS 96
FIGURE 37 NUMBER OF PATENTS PUBLISHED, 2012–2022 97
FIGURE 38 TOP TEN PATENT APPLICANTS (GLOBAL) IN 2022 97
TABLE 6 TOP PATENT OWNERS 97
5.8 TECHNOLOGY ANALYSIS 98
5.8.1 BIG DATA ANALYTICS 98
5.8.2 CLOUD COMPUTING 98
5.8.3 ARTIFICIAL INTELLIGENCE 98
5.8.4 MACHINE LEARNING 99
5.8.5 5G TECHNOLOGY 99
5.9 REGULATORY LANDSCAPE 99
5.9.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 99
TABLE 7 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 99
TABLE 8 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 100
TABLE 9 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 100
TABLE 10 REST OF THE WORLD: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 100
5.9.1.1 North America 101
5.9.1.2 Europe 102
5.9.1.3 Asia Pacific 102
5.9.1.4 Middle East & South Africa 102
5.9.1.5 Latin America 103
5.9.2 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 103
5.9.2.1 GDPR 103
5.9.2.2 SEC Rule 17a-4 103
5.9.2.3 ISO/IEC 27001 103
5.9.2.4 System and Organization Controls 2 Type II Compliance 104
5.9.2.5 FINRA 104
5.9.2.6 FOIA 104
5.9.2.7 HIPAA 104
5.10 PORTER’S FIVE FORCES ANALYSIS 105
FIGURE 39 MANAGED SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 105
TABLE 11 PORTER’S FIVE FORCES ANALYSIS 105
5.10.1 THREAT OF NEW ENTRANTS 106
5.10.2 THREAT OF SUBSTITUTES 106
5.10.3 BARGAINING POWER OF SUPPLIERS 106
5.10.4 BARGAINING POWER OF BUYERS 106
5.10.5 INTENSITY OF COMPETITIVE RIVALRY 106
5.11 KEY CONFERENCES AND EVENTS, 2023–2024 107
TABLE 12 KEY CONFERENCES AND EVENTS, 2023–2024 107
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS’ BUSINESSES 107
FIGURE 40 MANAGED SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS’ BUSINESSES 107
5.13 KEY STAKEHOLDERS & BUYING CRITERIA 108
5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS 108
FIGURE 41 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP VERTICALS 108
TABLE 13 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 108
5.13.2 BUYING CRITERIA 109
FIGURE 42 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 109
TABLE 14 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 109
5.14 BUSINESS MODEL ANALYSIS 110
FIGURE 43 MANAGED SERVICES MARKET: BUSINESS MODEL ANALYSIS 110
5.14.1 BUSINESS MODEL FOR SOFTWARE PROVIDERS 110
6 MANAGED SERVICES MARKET, BY SERVICE TYPE 112
6.1 INTRODUCTION 113
FIGURE 44 MANAGED MOBILITY SERVICES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 113
6.1.1 SERVICE TYPES: MANAGED SERVICES MARKET DRIVERS 113
TABLE 15 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION) 114
TABLE 16 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 114
6.2 MANAGED SECURITY SERVICES 115
6.2.1 NEED TO IDENTIFY POTENTIAL CYBER THREATS AND ANOMALIES TO FUEL DEMAND FOR MANAGED SECURITY SERVICES 115
TABLE 17 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 115
TABLE 18 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 115
6.3 MANAGED NETWORK SERVICES 116
6.3.1 MANAGED NETWORK SERVICES TO HELP ORGANIZATIONS OUTSOURCE NETWORK MANAGEMENT, MONITORING, AND TROUBLESHOOTING 116
TABLE 19 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 116
TABLE 20 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 116
6.4 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES 117
6.4.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TO ENSURE EFFICIENT DATA CENTERS AND ADHERENCE TO INDUSTRY STANDARDS 117
TABLE 21 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 117
TABLE 22 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 118
6.5 MANAGED COMMUNICATION & COLLABORATION SERVICES 118
6.5.1 MANAGED COMMUNICATION & COLLABORATION SERVICES TO ENHANCE PRODUCTIVITY, IMPROVE TEAMWORK, AND ENSURE SEAMLESS CONNECTIVITY 118
TABLE 23 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 118
TABLE 24 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 119
6.6 MANAGED MOBILITY SERVICES 119
6.6.1 MANAGED MOBILITY SERVICES TO STREAMLINE PROCESSES OF MANAGING, SECURING, AND SUPPORTING MOBILE DEVICES, APPLICATIONS, AND DATA 119
TABLE 25 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 119
TABLE 26 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 120
6.7 MANAGED INFORMATION SERVICES 120
6.7.1 MANAGED INFORMATION SERVICES TO ORGANIZE, STORE, SECURE, AND OPTIMIZE FLOW OF INFORMATION 120
TABLE 27 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 120
TABLE 28 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 121
7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE 122
7.1 INTRODUCTION 123
FIGURE 45 MANAGED IAM SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 123
7.1.1 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET DRIVERS 124
TABLE 29 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES TYPE, 2018–2022 (USD MILLION) 124
TABLE 30 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES TYPE, 2023–2028 (USD MILLION) 125
7.2 MANAGED IDENTITY & ACCESS MANAGEMENT 125
7.2.1 MANAGED IAM TO KEEP TRACK OF USER ACTIVITIES, MONITOR ACCESS PATTERNS, AND MAINTAIN AUDIT LOGS FOR COMPLIANCE REPORTING 125
TABLE 31 MANAGED IDENTITY & ACCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 126
TABLE 32 MANAGED IDENTITY & ACCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 126
7.3 MANAGED ANTIVIRUS/ANTI-MALWARE 126
7.3.1 MANAGED ANTIVIRUS/ANTI-MALWARE SOLUTIONS TO REDUCE DATA LEAK RISK AND OFFER PROTECTION AGAINST NEW VIRUSES 126
TABLE 33 MANAGED ANTIVIRUS/ANTI-MALWARE: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 127
TABLE 34 MANAGED ANTIVIRUS/ANTI-MALWARE: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 127
7.4 MANAGED FIREWALL 127
7.4.1 MANAGED FIREWALL SERVICES TO FILTER INTERNET AND NETWORK TRAFFIC AND FOCUS ON SPECIFIC APPLICATIONS 127
TABLE 35 MANAGED FIREWALL: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 128
TABLE 36 MANAGED FIREWALL: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 128
7.5 MANAGED RISK & COMPLIANCE MANAGEMENT 128
7.5.1 MANAGED RISK & COMPLIANCE PROFESSIONALS TO ESTABLISH ROBUST SECURITY POLICIES AND GUIDELINES 128
TABLE 37 MANAGED RISK & COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 129
TABLE 38 MANAGED RISK & COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 129
7.6 MANAGED VULNERABILITY MANAGEMENT 129
7.6.1 MANAGED VULNERABILITY MANAGEMENT SOLUTIONS TO HELP ORGANIZATIONS MEET COMPLIANCE REQUIREMENTS AND PREPARE FOR AUDITS 129
TABLE 39 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 130
TABLE 40 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 130
7.7 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT 130
7.7.1 MANAGED SIEM TO IDENTIFY POTENTIAL THREATS, ENABLE RAPID RESPONSE, AND REDUCE DWELL TIME OF ATTACKERS 130
TABLE 41 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 131
TABLE 42 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 131
7.8 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 131
7.8.1 IDS/IPS SOLUTIONS TO EMPLOY BEHAVIORAL ANALYSIS TO IDENTIFY ANOMALIES AND DEVIATIONS FROM REGULAR NETWORK ACTIVITY 131
TABLE 43 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 132
TABLE 44 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 132
7.9 MANAGED UNIFIED THREAT MANAGEMENT 132
7.9.1 UTM TO PROVIDE COST-EFFECTIVE SOLUTIONS AND PROTECT AGAINST SOPHISTICATED CYBER THREATS 132
TABLE 45 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 133
TABLE 46 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 133
7.10 MANAGED ENCRYPTION 133
7.10.1 MANAGED ENCRYPTION SOLUTIONS TO HELP SECURE ENTERPRISE SECURITY AND PREVENT CONFIDENTIALITY AND INTEGRITY OF DIGITAL DATA 133
TABLE 47 MANAGED ENCRYPTION: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 134
TABLE 48 MANAGED ENCRYPTION: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 134
7.11 OTHER MANAGED SECURITY SERVICES 134
TABLE 49 OTHER MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 135
TABLE 50 OTHER MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 135
8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE 136
8.1 INTRODUCTION 137
FIGURE 46 MANAGED NETWORK SECURITY SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 137
8.1.1 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET DRIVERS 137
TABLE 51 MANAGED SERVICES MARKET: BY MANAGED NETWORK SERVICES TYPE, 2018–2022 (USD MILLION) 138
TABLE 52 MANAGED SERVICES MARKET: BY MANAGED NETWORK SERVICES TYPE, 2023–2028 (USD MILLION) 138
8.2 MANAGED LAN 138
8.2.1 MANAGED LAN SERVICES TO ENSURE SMOOTH LAN OPERATION AND SUPPORT SEAMLESS COMMUNICATION AND DATA TRANSFER 138
TABLE 53 MANAGED LAN: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 139
TABLE 54 MANAGED LAN: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 139
8.3 MANAGED WI-FI 139
8.3.1 MANAGED WI-FI SOLUTIONS TO SECURE RELIABLE WI-FI CONNECTIVITY AND PROVIDE COMPLETE NETWORK VISIBILITY AND ACCESS CONTROL 139
TABLE 55 MANAGED WI-FI: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 140
TABLE 56 MANAGED WI-FI: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 140
8.4 MANAGED VPN 140
8.4.1 MANAGED VPN SERVICES TO MONITOR VPN CONNECTIONS FOR UNUSUAL ACTIVITIES AND POTENTIAL SECURITY BREACHES 140
TABLE 57 MANAGED VPN: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 141
TABLE 58 MANAGED VPN: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 141
8.5 MANAGED WAN 142
8.5.1 MANAGED WAN SERVICES TO MAXIMIZE NETWORK PERFORMANCE, ENSURE DATA PRIVACY, AND ENABLE SEAMLESS CONNECTIVITY 142
TABLE 59 MANAGED WAN: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 142
TABLE 60 MANAGED WAN: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 142
8.6 NETWORK MONITORING 143
8.6.1 NETWORK MONITORING SOLUTIONS TO ENSURE OPTIMAL PERFORMANCE, DETECT POTENTIAL ISSUES, AND PROACTIVELY MANAGE NETWORK 143
TABLE 61 NETWORK MONITORING: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 143
TABLE 62 NETWORK MONITORING: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 143
8.7 MANAGED NETWORK SECURITY 144
8.7.1 NEED TO IDENTIFY AND BLOCK SUSPICIOUS NETWORK ACTIVITIES AND ENSURE SECURE IMPLEMENTATION OF VPNS TO DRIVE MARKET 144
TABLE 63 MANAGED NETWORK SECURITY: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 144
TABLE 64 MANAGED NETWORK SECURITY: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 145
9 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE 146
9.1 INTRODUCTION 147
FIGURE 47 SERVER MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 147
9.1.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET DRIVERS 147
TABLE 65 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TYPE, 2018–2022 (USD MILLION) 148
TABLE 66 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TYPE, 2023–2028 (USD MILLION) 148
9.2 STORAGE MANAGEMENT 148
9.2.1 STORAGE MANAGEMENT SERVICES TO ENABLE SEAMLESS SCALABILITY AND FOCUS ON OPTIMIZING DATA STORAGE PERFORMANCE 148
TABLE 67 STORAGE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 149
TABLE 68 STORAGE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 149
9.3 SERVER MANAGEMENT 149
9.3.1 SERVER MANAGEMENT SOLUTIONS TO MAINTAIN PERFORMANCE, AVAILABILITY, AND SECURITY OF SERVERS 149
TABLE 69 SERVER MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 150
TABLE 70 SERVER MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 150
9.4 MANAGED PRINT SERVICES 150
9.4.1 MANAGED PRINT SERVICES TO ANALYZE PRINT USAGE, IDENTIFY INEFFICIENCIES, AND IMPLEMENT STRATEGIES TO REDUCE UNNECESSARY PRINTING 150
TABLE 71 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 151
TABLE 72 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 151
9.5 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES 151
TABLE 73 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 151
TABLE 74 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 152
10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE 153
10.1 INTRODUCTION 154
FIGURE 48 MANAGED VOIP SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 154
10.1.1 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET DRIVERS 154
TABLE 75 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES TYPE, 2018–2022 (USD MILLION) 155
TABLE 76 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES TYPE, 2023–2028 (USD MILLION) 155
10.2 MANAGED VOIP 155
10.2.1 MANAGED VOIP SOLUTIONS TO OFFER RELIABLE AND FEATURE-RICH PLATFORM FOR VOICE COMMUNICATION 155
TABLE 77 MANAGED VOIP: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 156
TABLE 78 MANAGED VOIP: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 156
10.3 MANAGED UCAAS 156
10.3.1 MANAGED UCAAS PLATFORM TO PROMOTE TEAMWORK BY ENABLING USERS TO SHARE DOCUMENTS 156
TABLE 79 MANAGED UCAAS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 157
TABLE 80 MANAGED UCAAS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 157
10.4 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES 157
TABLE 81 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 158
TABLE 82 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 158
11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE 159
11.1 INTRODUCTION 160
FIGURE 49 APPLICATION MANAGEMENT SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 160
11.1.1 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET DRIVERS 160
TABLE 83 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES TYPE, 2018–2022 (USD MILLION) 160
TABLE 84 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES TYPE, 2023–2028 (USD MILLION) 161
11.2 DEVICE LIFE CYCLE MANAGEMENT 161
11.2.1 DEVICE LIFE CYCLE MANAGEMENT SERVICES TO ENSURE DEVICES ARE UP-TO-DATE, SECURE, AND ALIGNED WITH ORGANIZATIONAL POLICIES 161
TABLE 85 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 162
TABLE 86 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 162
11.3 APPLICATION MANAGEMENT 162
11.3.1 APPLICATION MANAGEMENT SERVICES TO OFFER EFFECTIVE DEPLOYMENT, MAINTENANCE, SECURITY, AND MANAGEMENT OF MOBILE APPLICATIONS 162
TABLE 87 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 163
TABLE 88 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 163
12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE 164
12.1 INTRODUCTION 165
FIGURE 50 BUSINESS PROCESS MANAGEMENT SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 165
12.1.1 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET DRIVERS 165
TABLE 89 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICES TYPE, 2018–2022 (USD MILLION) 165
TABLE 90 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICES TYPE, 2023–2028 (USD MILLION) 166
12.2 BUSINESS PROCESS MANAGEMENT 166
12.2.1 BUSINESS PROCESS MANAGEMENT TO STREAMLINE PROCESSES TO MINIMIZE MANUAL INTERVENTIONS AND IMPROVE SERVICE DELIVERY 166
TABLE 91 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 166
TABLE 92 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 167
12.3 MANAGED OSS/BSS 167
12.3.1 MANAGED OSS/BSS TO EFFICIENTLY MANAGE, INTEGRATE, AND OPERATIONS 167
TABLE 93 MANAGED OSS/BSS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 168
TABLE 94 MANAGED OSS/BSS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 168
13 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE 169
13.1 INTRODUCTION 170
FIGURE 51 CLOUD SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 170
13.1.1 DEPLOYMENT TYPES: MANAGED SERVICES MARKET DRIVERS 170
TABLE 95 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 170
TABLE 96 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 171
13.2 ON-PREMISES 171
13.2.1 ON-PREMISES DEPLOYMENT TYPE TO CONTROL DATA AND OFFER SECURITY MEASURES 171
TABLE 97 ON-PREMISES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 171
TABLE 98 ON-PREMISES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 172
13.3 CLOUD 172
13.3.1 CLOUD DEPLOYMENT TYPE TO ADJUST RESOURCES BASED ON DEMAND 172
TABLE 99 CLOUD: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 172
TABLE 100 CLOUD: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 173
14 MANAGED SERVICES MARKET, BY VERTICAL 174
14.1 INTRODUCTION 175
FIGURE 52 OTHER VERTICALS SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 175
14.1.1 VERTICALS: MANAGED SERVICES MARKET DRIVERS 176
TABLE 101 MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 176
TABLE 102 MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 177
14.2 BFSI 177
14.2.1 MANAGED SERVICES TO PROVIDE ROBUST DATA PROCESSING CAPABILITIES, ENHANCE SECURITY, AND ENABLE ADVANCED ANALYTICS 177
TABLE 103 BFSI: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 178
TABLE 104 BFSI: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 178
14.3 IT & TELECOM 178
14.3.1 MANAGED SERVICES TO CONTROL OPERATIONAL COSTS, REDUCE COMPLEXITY, IMPROVE EFFICIENCY, AND INCREASE INNOVATION RATES 178
TABLE 105 IT & TELECOM: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 179
TABLE 106 IT & TELECOM: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 179
14.4 GOVERNMENT & PUBLIC SECTOR 179
14.4.1 NEED TO ADOPT NEW TECHNOLOGIES AND INFRASTRUCTURE TO DRIVE DEMAND FOR MANAGED SERVICES 179
TABLE 107 GOVERNMENT & PUBLIC SECTOR: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 180
TABLE 108 GOVERNMENT & PUBLIC SECTOR: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 180
14.5 RETAIL & CONSUMER GOODS 180
14.5.1 MANAGED SERVICES TO ENABLE REAL-TIME TRACKING AND ANALYSIS OF INVENTORY 180
TABLE 109 RETAIL & CONSUMER GOODS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 181
TABLE 110 RETAIL & CONSUMER GOODS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 181
14.6 ENERGY & UTILITIES 181
14.6.1 MANAGED SERVICES TO REDUCE TECHNOLOGY RISKS, MINIMIZE COSTS, AND STREAMLINE BUSINESS PROCESSES 181
TABLE 111 ENERGY & UTILITIES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 182
TABLE 112 ENERGY & UTILITIES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 182
14.7 MANUFACTURING 182
14.7.1 MANAGED SERVICES TO PROVIDE VALUABLE SUPPORT TO MANUFACTURERS AND CREATE MULTI-CHANNEL RELATIONSHIPS 182
TABLE 113 MANUFACTURING: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 183
TABLE 114 MANUFACTURING: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 183
14.8 HEALTHCARE & LIFE SCIENCES 183
14.8.1 MANAGED SERVICES TO ENHANCE OPERATIONAL EFFICIENCY, PATIENT OUTCOMES, AND DATA SECURITY 183
TABLE 115 HEALTHCARE & LIFE SCIENCES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 184
TABLE 116 HEALTHCARE & LIFE SCIENCES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 184
14.9 MEDIA & ENTERTAINMENT 184
14.9.1 MANAGED SERVICES TO HELP MANAGE AND STORE GROWING DIGITAL DATA 184
TABLE 117 MEDIA & ENTERTAINMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 185
TABLE 118 MEDIA & ENTERTAINMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 185
14.10 OTHER VERTICALS 185
TABLE 119 OTHER VERTICALS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 186
TABLE 120 OTHER VERTICALS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 186
15 MANAGED SERVICES MARKET, BY REGION 187
15.1 INTRODUCTION 188
FIGURE 53 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SIZE BY 2028 188
TABLE 121 MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION) 188
TABLE 122 MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 189
15.2 NORTH AMERICA 189
15.2.1 NORTH AMERICA: MANAGED SERVICES MARKET DRIVERS 189
15.2.2 NORTH AMERICA: RECESSION IMPACT 189
FIGURE 54 NORTH AMERICA: MARKET SNAPSHOT 190
TABLE 123 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION) 190
TABLE 124 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 191
TABLE 125 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 191
TABLE 126 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 192
TABLE 127 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 192
TABLE 128 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 193
TABLE 129 NORTH AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 193
TABLE 130 NORTH AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 193
TABLE 131 NORTH AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 194
TABLE 132 NORTH AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 194
TABLE 133 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 194
TABLE 134 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 194
TABLE 135 NORTH AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 195
TABLE 136 NORTH AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 195
TABLE 137 NORTH AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 195
TABLE 138 NORTH AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 195
TABLE 139 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 196
TABLE 140 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 196
TABLE 141 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 196
TABLE 142 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 197
15.2.3 US 197
15.2.3.1 Need for EHR management, data backup and recovery, cybersecurity, and compliance support to drive market 197
TABLE 143 US: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 197
TABLE 144 US: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 197
15.2.4 CANADA 198
15.2.4.1 Rising security attacks on network infrastructure, technological advancements, and identity fraud to drive market 198
TABLE 145 CANADA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 198
TABLE 146 CANADA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 198
15.3 EUROPE 199
15.3.1 EUROPE: MANAGED SERVICES MARKET DRIVERS 199
15.3.2 EUROPE: RECESSION IMPACT 199
TABLE 147 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION) 200
TABLE 148 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 200
TABLE 149 EUROPE: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 201
TABLE 150 EUROPE: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 201
TABLE 151 EUROPE: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 202
TABLE 152 EUROPE: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 202
TABLE 153 EUROPE: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 202
TABLE 154 EUROPE: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 203
TABLE 155 EUROPE: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 203
TABLE 156 EUROPE: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 203
TABLE 157 EUROPE: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 203
TABLE 158 EUROPE: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 204
TABLE 159 EUROPE: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 204
TABLE 160 EUROPE: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 204
TABLE 161 EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 204
TABLE 162 EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 204
TABLE 163 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 205
TABLE 164 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 205
TABLE 165 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 205
TABLE 166 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 206
15.3.3 UK 206
15.3.3.1 Existing infrastructure, presence of global mega MSPs, and high adoption of cloud technology to drive market 206
TABLE 167 UK: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 206
TABLE 168 UK: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 206
15.3.4 GERMANY 207
15.3.4.1 Focus on complete digitalization, high adoption of technology, and favorable business environment to propel market 207
TABLE 169 GERMANY: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 207
TABLE 170 GERMANY: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 207
15.3.5 REST OF EUROPE 207
TABLE 171 REST OF EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 208
TABLE 172 REST OF EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 208
15.4 ASIA PACIFIC 208
15.4.1 ASIA PACIFIC: MANAGED SERVICES MARKET DRIVERS 209
15.4.2 ASIA PACIFIC: RECESSION IMPACT 209
FIGURE 55 ASIA PACIFIC: MARKET SNAPSHOT 210
TABLE 173 ASIA PACIFIC: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION) 210
TABLE 174 ASIA PACIFIC: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 211
TABLE 175 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 211
TABLE 176 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 212
TABLE 177 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 212
TABLE 178 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 213
TABLE 179 ASIA PACIFIC: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 213
TABLE 180 ASIA PACIFIC: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 213
TABLE 181 ASIA PACIFIC: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 214
TABLE 182 ASIA PACIFIC: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 214
TABLE 183 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 214
TABLE 184 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 214
TABLE 185 ASIA PACIFIC: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 215
TABLE 186 ASIA PACIFIC: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 215
TABLE 187 ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 215
TABLE 188 ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 215
TABLE 189 ASIA PACIFIC: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 216
TABLE 190 ASIA PACIFIC: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 216
TABLE 191 ASIA PACIFIC: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 216
TABLE 192 ASIA PACIFIC: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 217
15.4.3 CHINA 217
15.4.3.1 Presence of major telecom companies and strong manufacturing sector to fuel demand for managed services 217
TABLE 193 CHINA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 217
TABLE 194 CHINA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 218
15.4.4 JAPAN 218
15.4.4.1 Need to improve operational efficiency, reduce downtime, and ensure timely delivery of products to drive market 218
TABLE 195 JAPAN: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 218
TABLE 196 JAPAN: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 219
15.4.5 REST OF ASIA PACIFIC 219
TABLE 197 REST OF ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 219
TABLE 198 REST OF ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 220
15.5 MIDDLE EAST & AFRICA 220
15.5.1 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET DRIVERS 220
15.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 221
TABLE 199 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION) 221
TABLE 200 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 221
TABLE 201 MIDDLE EAST & AFRICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 222
TABLE 202 MIDDLE EAST & AFRICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 222
TABLE 203 MIDDLE EAST & AFRICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 223
TABLE 204 MIDDLE EAST & AFRICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 223
TABLE 205 MIDDLE EAST & AFRICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 223
TABLE 206 MIDDLE EAST & AFRICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 224
TABLE 207 MIDDLE EAST & AFRICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 224
TABLE 208 MIDDLE EAST & AFRICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 224
TABLE 209 MIDDLE EAST & AFRICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 224
TABLE 210 MIDDLE EAST & AFRICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 225
TABLE 211 MIDDLE EAST & AFRICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 225
TABLE 212 MIDDLE EAST & AFRICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 225
TABLE 213 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 225
TABLE 214 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 226
TABLE 215 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 226
TABLE 216 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 226
TABLE 217 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 227
TABLE 218 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 227
15.5.3 KSA 227
15.5.3.1 Managed services to optimize IT operations, improve security, and drive digital transformation 227
TABLE 219 KSA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 227
TABLE 220 KSA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 228
15.5.4 REST OF MIDDLE EAST & AFRICA 228
TABLE 221 REST OF MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 228
TABLE 222 REST OF MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 228
15.6 LATIN AMERICA 229
15.6.1 LATIN AMERICA: MANAGED SERVICES MARKET DRIVERS 229
15.6.2 LATIN AMERICA: RECESSION IMPACT 229
TABLE 223 LATIN AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION) 230
TABLE 224 LATIN AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 230
TABLE 225 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 231
TABLE 226 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 231
TABLE 227 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 232
TABLE 228 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 232
TABLE 229 LATIN AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 232
TABLE 230 LATIN AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 233
TABLE 231 LATIN AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 233
TABLE 232 LATIN AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 233
TABLE 233 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 233
TABLE 234 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 234
TABLE 235 LATIN AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION) 234
TABLE 236 LATIN AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION) 234
TABLE 237 LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 234
TABLE 238 LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 235
TABLE 239 LATIN AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 235
TABLE 240 LATIN AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 235
TABLE 241 LATIN AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 236
TABLE 242 LATIN AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 236
15.6.3 BRAZIL 236
15.6.3.1 Banks and financial institutions to rely on MSPs to manage networks, data centers, and cybersecurity 236
TABLE 243 BRAZIL: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 237
TABLE 244 BRAZIL: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 237
15.6.4 MEXICO 237
15.6.4.1 Growing manufacturing industry and need to improve operational efficiency to drive market 237
TABLE 245 MEXICO: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 237
TABLE 246 MEXICO: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 238
15.6.5 REST OF LATIN AMERICA 238
TABLE 247 REST OF LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION) 238
TABLE 248 REST OF LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION) 238
16 COMPETITIVE LANDSCAPE 239
16.1 INTRODUCTION 239
16.2 STRATEGIES ADOPTED BY KEY VENDORS 239
TABLE 249 OVERVIEW OF STRATEGIES ADOPTED BY KEY VENDORS 239
16.3 MARKET SHARE ANALYSIS 243
TABLE 250 MARKET SHARE OF KEY VENDORS IN 2022 243
FIGURE 56 MARKET SHARE ANALYSIS 244
16.4 HISTORICAL REVENUE ANALYSIS FOR KEY VENDORS 245
FIGURE 57 HISTORICAL REVENUE ANALYSIS, 2018–2022 (USD MILLION) 245
16.5 COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2022 246
FIGURE 58 COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE 246
16.5.1 STARS 246
16.5.2 EMERGING LEADERS 246
16.5.3 PERVASIVE PLAYERS 247
16.5.4 PARTICIPANTS 247
FIGURE 59 COMPANY EVALUATION MATRIX FOR KEY PLAYERS 247
TABLE 251 OVERALL COMPANY FOOTPRINT FOR KEY PLAYERS 248
16.6 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES, 2022 248
FIGURE 60 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE 249
16.6.1 RESPONSIVE COMPANIES 249
16.6.2 PROGRESSIVE COMPANIES 249
16.6.3 DYNAMIC COMPANIES 249
16.6.4 STARTING BLOCKS 249
FIGURE 61 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES 250
TABLE 252 OVERALL COMPANY FOOTPRINT FOR STARTUPS/SMES 251
16.6.5 COMPETITIVE BENCHMARKING 251
TABLE 253 COMPETITIVE BENCHMARKING 251
16.7 COMPANY FINANCIAL METRICS 252
FIGURE 62 COMPANY FINANCIAL METRICS, 2023 252
16.8 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 253
FIGURE 63 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS, 2022 253
16.9 KEY MARKET DEVELOPMENTS 253
TABLE 254 MANAGED SERVICES MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, 2020–2023 253
TABLE 255 MANAGED SERVICES MARKET: DEALS, 2020–2023 258
17 COMPANY PROFILES 269
17.1 INTRODUCTION 269
17.2 MAJOR PLAYERS 269
(Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices, and Weaknesses and competitive threats)*
17.2.1 IBM 269
TABLE 256 IBM: COMPANY OVERVIEW 269
FIGURE 64 IBM: COMPANY SNAPSHOT 270
TABLE 257 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 270
TABLE 258 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 273
TABLE 259 IBM: DEALS 274
17.2.2 FUJITSU 277
TABLE 260 FUJITSU: COMPANY OVERVIEW 277
FIGURE 65 FUJITSU: COMPANY SNAPSHOT 278
TABLE 261 FUJITSU: PRODUCTS/SOLUTIONS/SERVICES OFFERED 278
TABLE 262 FUJITSU: PRODUCT LAUNCHES AND ENHANCEMENTS 279
TABLE 263 FUJITSU: DEALS 280
17.2.3 ACCENTURE 282
TABLE 264 ACCENTURE: COMPANY OVERVIEW 282
FIGURE 66 ACCENTURE: COMPANY SNAPSHOT 283
TABLE 265 ACCENTURE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 283
TABLE 266 ACCENTURE: PRODUCT LAUNCHES AND ENHANCEMENTS 285
TABLE 267 ACCENTURE: DEALS 285
17.2.4 ATOS 288
TABLE 268 ATOS: COMPANY OVERVIEW 288
FIGURE 67 ATOS: COMPANY SNAPSHOT 289
TABLE 269 ATOS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 289
TABLE 270 ATOS: PRODUCT LAUNCHES AND ENHANCEMENTS 290
TABLE 271 ATOS: DEALS 292
17.2.5 CISCO 295
TABLE 272 CISCO: COMPANY OVERVIEW 295
FIGURE 68 CISCO: COMPANY SNAPSHOT 296
TABLE 273 CISCO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 296
TABLE 274 CISCO: PRODUCT LAUNCHES AND ENHANCEMENTS 298
TABLE 275 CISCO: DEALS 298
17.2.6 DXC TECHNOLOGY 301
TABLE 276 DXC TECHNOLOGY: COMPANY OVERVIEW 301
FIGURE 69 DXC TECHNOLOGY: COMPANY SNAPSHOT 302
TABLE 277 DXC TECHNOLOGY: PRODUCTS/SOLUTIONS/SERVICES OFFERED 302
TABLE 278 DXC TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS 304
TABLE 279 DXC TECHNOLOGY: DEALS 304
17.2.7 TCS 306
TABLE 280 TCS: COMPANY OVERVIEW 306
FIGURE 70 TCS: COMPANY SNAPSHOT 307
TABLE 281 TCS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 307
TABLE 282 TCS: PRODUCT LAUNCHES AND ENHANCEMENTS 309
TABLE 283 TCS: DEALS 310
17.2.8 RACKSPACE TECHNOLOGY 311
TABLE 284 RACKSPACE TECHNOLOGY: COMPANY OVERVIEW 311
FIGURE 71 RACKSPACE TECHNOLOGY: COMPANY SNAPSHOT 312
TABLE 285 RACKSPACE TECHNOLOGY: PRODUCTS/SOLUTIONS/SERVICES OFFERED 312
TABLE 286 RACKSPACE TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS 313
TABLE 287 RACKSPACE TECHNOLOGY: DEALS 314
17.2.9 AT&T 315
TABLE 288 AT&T: COMPANY OVERVIEW 315
FIGURE 72 AT&T: COMPANY SNAPSHOT 316
TABLE 289 AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED 316
TABLE 290 AT&T: PRODUCT LAUNCHES & ENHANCEMENT 317
TABLE 291 AT&T: DEALS 318
17.2.10 VERIZON 320
TABLE 292 VERIZON: COMPANY OVERVIEW 320
FIGURE 73 VERIZON: COMPANY SNAPSHOT 320
TABLE 293 VERIZON: PRODUCTS/SOLUTIONS/SERVICES OFFERED 321
TABLE 294 VERIZON: PRODUCT LAUNCHES AND ENHANCEMENTS 322
TABLE 295 VERIZON: DEALS 323
17.3 OTHER PLAYERS 324
17.3.1 DIMENSION DATA 324
17.3.2 INFOSYS 325
17.3.3 HCL 326
17.3.4 ERICSSON 327
17.3.5 GTT COMMUNICATIONS 328
17.3.6 NTT DATA 329
17.3.7 HAPPIEST MINDS TECHNOLOGIES 330
17.3.8 HUAWEI 331
17.3.9 NOKIA NETWORKS 332
17.3.10 LUMEN TECHNOLOGIES 333
17.3.11 WIPRO 334
17.3.12 COGNIZANT 335
17.3.13 CAPGEMINI 336
17.3.14 BT 337
17.3.15 DELOITTE 338
17.3.16 SECUREWORKS 339
17.3.17 FORTRA 340
17.3.18 BAE SYSTEMS 341
17.3.19 TRUSTWAVE HOLDINGS 342
17.3.20 HUGHES NETWORK SYSTEMS 342
17.3.21 METTEL 343
17.3.22 MICROLAND 343
17.3.23 INTACT TECHNOLOGY 344
17.3.24 1-NET 344
17.3.25 SECUREKLOUD 345
17.3.26 AC3 345
17.3.27 CORSICA TECHNOLOGIES 346
17.3.28 EMPIST 347
17.4 STARTUPS/SMES 347
17.4.1 OPTANIX 347
17.4.2 ESSINTIAL ENTERPRISE SOLUTIONS 348
17.4.3 ASCEND TECHNOLOGIES 348
17.4.4 AUNALYTICS 349
17.4.5 CLOUD SPECIALISTS 349
17.4.6 ATERA 350
17.4.7 CORTAVO 351
17.4.8 MAGNA5 352
17.4.9 7 LAYER SOLUTIONS 353
17.4.10 CYBERDUO 354
*Details on Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices, and Weaknesses and competitive threats might not be captured in case of unlisted companies.
18 ADJACENT/RELATED MARKETS 355
18.1 INTRODUCTION 355
18.1.1 RELATED MARKETS 355
18.1.2 LIMITATIONS 355
18.2 MANAGED SECURITY SERVICES MARKET 355
TABLE 296 MANAGED SECURITY SERVICES MARKET, BY TYPE, 2016–2021 (USD MILLION) 356
TABLE 297 MANAGED SECURITY SERVICES MARKET, BY TYPE, 2022–2027 (USD MILLION) 356
TABLE 298 FULLY MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2016–2021 (USD MILLION) 356
TABLE 299 FULLY MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 356
TABLE 300 CO-MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2016–2021 (USD MILLION) 357
TABLE 301 CO-MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 357
18.3 CLOUD MANAGED SERVICES MARKET 357
TABLE 302 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION) 358
TABLE 303 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 358
TABLE 304 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION) 358
TABLE 305 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 359
TABLE 306 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION) 359
TABLE 307 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 359
18.4 MANAGED NETWORK SERVICES MARKET 360
TABLE 308 MANAGED NETWORK SERVICES MARKET, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 360
TABLE 309 MANAGED NETWORK SERVICES MARKET, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 360
TABLE 310 ON-PREMISES: MANAGED NETWORK SERVICES MARKET, BY REGION, 2017–2020 (USD MILLION) 360
TABLE 311 ON-PREMISES: MANAGED NETWORK SERVICES MARKET, BY REGION, 2021–2026 (USD MILLION) 361
TABLE 312 CLOUD: MANAGED NETWORK SERVICES MARKET, BY REGION, 2017–2020 (USD MILLION) 361
TABLE 313 CLOUD: MANAGED NETWORK SERVICES MARKET, BY REGION, 2021–2026 (USD MILLION) 361
19 APPENDIX 362
19.1 DISCUSSION GUIDE 362
19.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 365
19.3 CUSTOMIZATION OPTIONS 367
19.4 RELATED REPORTS 367
19.5 AUTHOR DETAILS 368