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차세대 비상 대응 시스템 시장조사 보고서

조사회사 : MarketsandMarkets (마켓츠앤마켓츠)   출판년월 : 2024년02월

Next Generation Emergency Response System Market – Global Forecast to 2028

차세대 비상 대응 시스템 시장 : 최종 사용자 (PSAP, 법 집행 기관, 소방서, 응급 의료 서비스 및 기타 최종 사용자), 제공 내용 (하드웨어, 소프트웨어, 서비스), 지역별 – 2028년까지의 세계 예측
Next Generation Emergency Response System Market by Offering (Hardware, Software, Services) by End User (PSAPs, Law Enforcement Agencies, Fire Departments, Emergency Medical Services, Other End Users) and Region – Global Forecast to 2028

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Report Overview

MarketsandMarkets forecasts that the next generation emergency response system market size is projected to grow from USD 2.4 billion in 2023 to USD 3.3 billion by 2028, at a CAGR of 7.0% during the forecast period.

MarketsandMarkets는 차세대 비상 대응 시스템 시장 규모가 예측 기간 동안 CAGR 7.0%로 2023년 24억 달러에서 2028년까지 33억 달러로 성장할 것으로 예상하고 있습니다.

The proliferation of connected devices, such as smartphones and wearables, is creating a wealth of data that can be used to improve emergency response. Next-generation systems can integrate with these devices to collect real-time information about the location and condition of individuals in need, which can help to improve situational awareness and guide response efforts.

차세대 비상 대응 시스템 시장조사 보고서

“By services, the managed services segment is expected to grow with the highest CAGR during the forecast period.”
The use of managed services manifests as a critical facilitator in the context of next generation emergency response systems, transforming how institutions confront emergencies. Because of the unmatched scalability provided by these cloud-based solutions, computer resources may be quickly adjusted to suit the changing needs of emergency scenarios. Managed services, with their redundant data centers spread around the globe, are inherently reliable and highly available, ensuring continuous accessibility and responsiveness at pivotal times. Cloud-based storage solutions provide the smooth management and archiving of enormous volumes of data that are created in real time during emergencies. Managed services also enable emergency responders to collaborate and communicate in real-time, which promotes efficient information exchange. With insights from past data, reaction teams can be better prepared for future occurrences thanks to integrated analytics tools. Managed services, which place a high priority on cybersecurity and compliance, offer a safe environment for managing sensitive data.

“By services, the professional services segment is expected to hold the largest market size during the forecast period.”
The utilization of professional services plays a pivotal role in enhancing the overall effectiveness and reliability of these critical infrastructures. Expert consultants bring valuable insights to the design and implementation phases, tailoring solutions to specific geographic and demographic considerations. Training programs conducted by professionals ensure that emergency response personnel are adept at utilizing the latest technologies and adhering to best practices. Cybersecurity and data protection become paramount with periodic audits and compliance checks, safeguarding sensitive information against evolving threats. Continuous monitoring and improvement, facilitated by professional evaluations, maintain the system’s optimal performance and integration with emerging technologies. Moreover, professional services extend to community engagement, where strategic communication plans and outreach initiatives build public trust and awareness.

“Asia Pacific is expected to grow with the highest CAGR during the forecast period.”
The Asia Pacific next generation emergency response system market is expanding rapidly, owing to a number of factors. Technological advances, such as the incorporation of artificial intelligence, the Internet of Things, and real-time data analytics, are improving the efficiency and accuracy of emergency response activities. Governments around the area are actively investing in emergency response infrastructure, driven by a growing recognition of the critical role these systems play in minimising the effects of natural disasters and accidents. The Asia Pacific region’s vulnerability to natural disasters emphasises the importance of robust and modern emergency response solutions. Collaboration between the public and private sectors, as well as the incorporation of these technologies into smart city programmes, contributes to the market’s expansion.

Breakdown of primaries
The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The break-up of the primaries is as follows:

§ By Company: Tier 1–62%, Tier 2–23%, and Tier 3–15%
§ By Designation: C-Level Executives–38, Director Level–30%, and Others–32%
§ By Region: North America–40%, Europe–15%, APAC–35%, MEA–5%, Latin America-5%


The major players in the Next generation emergency response system market are Motorola Solutions (US), AT&T (US), Intrado (US), Hexagon (Sweden), Esri (US), Sinch (Sweden), Atos (France), Comtech (US), Zetron (US), Everbridge (US), Avaya (US), Cisco (US), RapidSOS (US), NGA (India), Convey 911 (US), Boost Pro Systems (UK), Simoco Wireless Solutions (UK), SEON Group (Germany), Carbyne (US), RapidDeploy (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, product enhancements, and acquisitions to expand their footprint in the next generation emergency response system market.

차세대 비상 대응 시스템 시장조사 보고서 ecosystem

Research Coverage
The report segments the global next generation emergency response system market based on offering has been classified into Hardware (Switching & Routing Equipment, Call Handling Systems, Network Infrastructure Equipment, Other Hardware), Software (Call Management Software, Location-Based Services Software, Text Messaging Software, Multimedia Support Software, Other Softwares) and Services (Professional Services (Training & Support Services, Consulting, Integration), Managed Services). By End User, the next generation emergency response system market is classified into: Public Safety Answering Points (PSAPs), Law Enforcement Agencies, Fire Departments, Emergency Medical Services, Other End Users. By region, the market has been segmented into North America, Europe, Asia Pacific, Middle East & Africa, and Latin America.
Key benefits of the report
The report would help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall next generation emergency response system market and the subsegments. This report would help stakeholders understand the competitive landscape and gain insights to position their businesses better and plan suitable go-to-market strategies. The report would help stakeholders understand the market’s pulse and provide them with information on the key market drivers, restraints, challenges, and opportunities.


The report provides insights on the following pointers:
Analysis of key drivers (increased technological advancements in communication infrastructure, the proliferation of the Internet of Things (IoT), smart cities, connected vehicles, and wearables, growing need for enhanced emergency communication), restraints (cost and infrastructure challenges, data security and privacy concerns), opportunities (government initiatives and regulations, adoption of cloud computing), and challenges (cybersecurity risks, scalability and flexibility).

• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the next generation emergency response system market.
• Market Development: Comprehensive information about lucrative markets – the report analyses the next generation emergency response system market across varied regions.
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the next generation emergency response system market.

Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players such as Motorola Solutions (US), AT&T (US), Intrado (US), Hexagon (Sweden), Esri (US), Sinch (Sweden), Atos (France), Comtech (US), Zetron (US), Everbridge (US), Avaya (US), Cisco (US), RapidSOS (US), NGA (India), Convey 911 (US), Boost Pro Systems (UK), Simoco Wireless Solutions (UK), SEON Group (Germany), Carbyne (US), RapidDeploy (US).

Table of Contents

1            INTRODUCTION            37

1.1         STUDY OBJECTIVES      37

1.2         MARKET DEFINITION   37

1.2.1      INCLUSIONS & EXCLUSIONS     38

1.3         STUDY SCOPE  38

1.3.1      MARKETS COVERED     38

FIGURE 1           NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET SEGMENTATION           38

1.3.2      GEOGRAPHIC SCOPE    39

FIGURE 2           NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: GEOGRAPHIC SCOPE 39

1.3.3      YEARS CONSIDERED     39

1.4         CURRENCY CONSIDERED          40

TABLE 1             USD EXCHANGE RATES, 2020–2022         40

1.5         STAKEHOLDERS            40

2            RESEARCH METHODOLOGY     41

2.1         RESEARCH DATA           41

FIGURE 3           NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: RESEARCH DESIGN    41

2.1.1      SECONDARY DATA       42

2.1.1.1   Secondary sources             42

2.1.2      PRIMARY DATA 42

2.1.2.1   Primary interviews with experts       42

2.1.2.2   Breakdown of primaries     43

2.1.2.3   Primary sources   43

2.1.2.4   Key industry insights          44

2.2         MARKET SIZE ESTIMATION       44

FIGURE 4           MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY-SIDE): REVENUE OF OFFERINGS IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET     45

FIGURE 5           MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND-SIDE):  NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET            45

2.2.1      TOP-DOWN APPROACH             46

FIGURE 6           TOP-DOWN APPROACH             46

2.2.2      BOTTOM-UP APPROACH           47

FIGURE 7           BOTTOM-UP APPROACH           47

2.3         MARKET BREAKDOWN AND DATA TRIANGULATION    48

FIGURE 8           DATA TRIANGULATION             48

TABLE 2             FACTOR ANALYSIS        49

2.4         RESEARCH ASSUMPTIONS         49

2.5         LIMITATIONS   50

2.6         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: RECESSION IMPACT      51

3            EXECUTIVE SUMMARY 52

FIGURE 9          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  2021–2028 (USD MILLION)          52

FIGURE 10         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: REGIONAL SHARE, 2023          53

4            PREMIUM INSIGHTS      55

4.1         BRIEF OVERVIEW OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET           55

FIGURE 11         GROWING ADOPTION OF CLOUD COMPUTING TO ACT AS OPPORTUNITY IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET            55

4.2         NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING AND COUNTRY            55

FIGURE 12         HARDWARE SEGMENT AND US TO ACCOUNT FOR DOMINANT SHARES IN NORTH AMERICA    55

4.3         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING AND TOP 3 COUNTRIES             56

FIGURE 13         HARDWARE SEGMENT AND CHINA TO DOMINATE MARKET IN ASIA PACIFIC    56

4.4         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY END USER         56

FIGURE 14         PSAPS TO ACCOUNT FOR LARGEST SHARE       56

5            MARKET OVERVIEW AND INDUSTRY TRENDS   57

5.1         MARKET OVERVIEW     57

5.2         MARKET DYNAMICS     57

FIGURE 15         DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 57

5.2.1      DRIVERS            58

5.2.1.1   Increased technological advancements in communication infrastructure  58

5.2.1.2   Proliferation of Internet of Things (IoT), smart cities, connected vehicles, and wearables            58

5.2.1.3   Growing need for enhanced emergency communication            58

5.2.2      RESTRAINTS     59

5.2.2.1   Cost and infrastructure challenges   59

5.2.2.2   Data security and privacy concerns  59

5.2.3      OPPORTUNITIES           59

5.2.3.1   Government initiatives and regulations          59

5.2.3.2   Adoption of cloud computing           60

5.2.4      CHALLENGES   60

5.2.4.1   Cybersecurity risks             60

5.2.4.2   Scalability and flexibility    60

5.3         INDUSTRY TRENDS       61

5.3.1      BRIEF HISTORY OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET           61

FIGURE 16         BRIEF HISTORY OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM       61

5.3.1.1   2000–2010          61

5.3.1.2   2010–2020          61

5.3.1.3   2020–Present      62

5.3.2      VALUE CHAIN ANALYSIS            62

FIGURE 17         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET:  VALUE CHAIN ANALYSIS      63

5.3.3      ECOSYSTEM     63

FIGURE 18         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM ECOSYSTEM     64

TABLE 3             NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: ECOSYSTEM  64

5.3.4      PATENT ANALYSIS        65

5.3.4.1   Methodology       65

FIGURE 19         LIST OF MAJOR PATENTS FOR NEXT-GENERATION EMERGENCY RESPONSE SYSTEM           65

TABLE 4             LIST OF MAJOR PATENTS          66

5.3.5      USE CASES        68

5.3.5.1   Cisco helped city of San Luis Potosi to improve physical security of citizens              68

5.3.5.2   Honeywell intelligently secured and transformed Pristina International Airport              68

5.3.5.3   Government of India used NEC biometric identification system for over one billion people       69

5.3.5.4   Secom eliminated need for manned guarding at  speedy hire    69

5.3.5.5   Dublin Airport implemented ADT’s video management system 70

5.3.6      PRICING ANALYSIS        70

5.3.6.1   Average selling price trend of key players, by technology           70

FIGURE 20         AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY HARDWARE      70

TABLE 5             AVERAGE SELLING PRICE OF KEY PLAYERS, BY HARDWARE              71

5.3.6.2   Indicative pricing analysis of next-generation emergency response systems, by offering  71

TABLE 6             INDICATIVE PRICING ANALYSIS OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEMS, BY OFFERING           71

5.3.7      TECHNOLOGY ANALYSIS           71

5.3.7.1   Key technologies  71

5.3.7.1.1 Internet of Things (IoT)    71

5.3.7.1.2 Geographic Information System (GIS)          72

5.3.7.1.3 AI & ML 72

5.3.7.2   Complementary technologies           72

5.3.7.2.1 Voice over Internet Protocol (VoIP) 72

5.3.7.2.2 5G         73

5.3.7.3   Adjacent technologies        73

5.3.7.3.1 Blockchain Technology      73

5.3.7.3.2 Edge Computing  73

5.3.8      PORTER’S FIVE FORCES ANALYSIS         74

TABLE 7             NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: PORTER’S FIVE FORCES MODEL ANALYSIS     74

FIGURE 21         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: PORTER’S FIVE FORCES MODEL         74

5.3.8.1   Threat of new entrants       75

5.3.8.2   Threat of substitutes          75

5.3.8.3   Bargaining power of buyers             75

5.3.8.4   Bargaining power of suppliers          75

5.3.8.5   Intensity of competitive rivalry        75

5.3.9      BEST PRACTICES IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET           75

5.3.10    CURRENT AND EMERGING BUSINESS MODELS 76

5.3.10.1 Traditional Model             76

5.3.10.2 Subscription Model           76

5.3.10.3 Data-as-a-service (DaaS) Model     76

5.3.10.4 Crowdsourcing Model       76

5.3.11    DISRUPTIONS IMPACTING BUYERS/CUSTOMERS IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET           77

FIGURE 22         DISRUPTION TRENDS IMPACTING BUYERS/CUSTOMERS IN MARKET            77

5.3.12    KEY CONFERENCES & EVENTS IN 2024  77

TABLE 8             NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: DETAILED LIST OF CONFERENCES & EVENTS 77

5.3.13    KEY STAKEHOLDERS & BUYING CRITERIA          78

5.3.13.1 Key stakeholders in buying process  78

FIGURE 23         INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS             78

TABLE 9             INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS (%)      78

5.3.13.2 Buying criteria     78

FIGURE 24         KEY BUYING CRITERIA FOR TOP THREE END USERS      78

TABLE 10           KEY BUYING CRITERIA FOR TOP THREE END USERS      79

5.3.14    FUTURE LANDSCAPE OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET           79

5.3.14.1 Next-generation emergency response system technology roadmap till 2030              79

5.3.14.1.1            Short-term roadmap (2024–2026)   79

5.3.14.1.2            Mid-term roadmap (2026–2028)     79

5.3.14.1.3            Long-term roadmap (2028–2030)   80

5.3.15    REGULATORY LANDSCAPE       80

5.3.15.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS          80

TABLE 11           NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         80

TABLE 12           EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         80

TABLE 13           ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         81

TABLE 14           MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         81

TABLE 15           LATIN AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         82

5.3.15.2 North America     82

5.3.15.2.1            US         82

5.3.15.2.2            Canada  82

5.3.15.3 Europe  82

5.3.15.4 Asia Pacific          83

5.3.15.4.1            South Korea        83

5.3.15.4.2            China     83

5.3.15.4.3            India      83

5.3.15.5 Middle East & Africa          83

5.3.15.5.1            UAE      83

5.3.15.5.2            KSA       83

5.3.15.6 Latin America      84

5.3.15.6.1            Brazil     84

5.3.15.6.2            Mexico  84

5.3.16    HS CODES         84

5.3.16.1 Export Scenario   84

TABLE 16           EXPORT SCENARIO FOR HS CODE: 851762, BY COUNTRY, 2020–2022 (USD THOUSAND) 84

5.3.16.2 Import Scenario   85

TABLE 17           IMPORT SCENARIO FOR HS CODE: 851762, BY COUNTRY, 2020–2022 (USD THOUSAND) 85

5.3.17    INVESTMENT AND FUNDING SCENARIO            85

6            NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING         86

6.1         INTRODUCTION            87

FIGURE 25         HARDWARE SEGMENT TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 87

TABLE 18          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING,  2018–2022 (USD MILLION)         87

TABLE 19          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING,  2023–2028 (USD MILLION)         88

6.1.1      OFFERING: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS         88

6.2         HARDWARE      88

6.2.1      GROWING NEED FOR ADVANCED EQUIPMENT TO DRIVE MARKET GROWTH          88

FIGURE 26         SWITCHING & ROUTING EQUIPMENT TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD              89

TABLE 20          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE,  2018–2022 (USD MILLION)       89

TABLE 21          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE,  2023–2028 (USD MILLION)       89

TABLE 22           HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)           90

TABLE 23           HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)           90

6.2.2      SWITCHING & ROUTING EQUIPMENT   90

TABLE 24           SWITCHING & ROUTING EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          91

TABLE 25           SWITCHING & ROUTING EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          91

6.2.3      CALL HANDLING SYSTEMS        91

TABLE 26           CALL HANDLING SYSTEMS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)     92

TABLE 27           CALL HANDLING SYSTEMS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)     92

6.2.4      NETWORK INFRASTRUCTURE EQUIPMENT       92

TABLE 28           NETWORK INFRASTRUCTURE EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)     93

TABLE 29           NETWORK INFRASTRUCTURE EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)     93

6.2.5      OTHER HARDWARE      93

TABLE 30           OTHER HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2018–2022 (USD MILLION)   94

TABLE 31           OTHER HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2023–2028 (USD MILLION)   94

6.3         SOFTWARE       94

6.3.1      GROWING NEED FOR ADVANCED SOFTWARE TO DRIVE MARKET GROWTH          94

FIGURE 27         CALL MANAGEMENT SOFTWARE TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD              95

TABLE 32          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)        95

TABLE 33          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)        95

TABLE 34           SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)           96

TABLE 35           SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)           96

6.3.2      CALL MANAGEMENT SOFTWARE           96

TABLE 36           CALL MANAGEMENT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          97

TABLE 37           CALL MANAGEMENT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          97

6.3.3      LOCATION-BASED SERVICES SOFTWARE           97

TABLE 38           LOCATION-BASED SERVICES SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          98

TABLE 39           LOCATION-BASED SERVICES SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          98

6.3.4      TEXT MESSAGING SOFTWARE  98

TABLE 40           TEXT MESSAGING SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          99

TABLE 41           TEXT MESSAGING SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          99

6.3.5      MULTIMEDIA SUPPORT SOFTWARE      99

TABLE 42           MULTIMEDIA SUPPORT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          100

TABLE 43           MULTIMEDIA SUPPORT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          100

6.3.6      OTHER SOFTWARE       100

TABLE 44           OTHER SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2018–2022 (USD MILLION)   101

TABLE 45           OTHER SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2023–2028 (USD MILLION)   101

6.4         SERVICES          101

6.4.1      INCREASING DEMAND FOR EFFICIENT AND RELIABLE SERVICES TO DRIVE MARKET GROWTH          101

FIGURE 28         PROFESSIONAL SERVICES TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 102

TABLE 46          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE,  2018–2022 (USD MILLION)             102

TABLE 47          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE,  2023–2028 (USD MILLION)             102

TABLE 48           SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)           103

TABLE 49           SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)           103

6.4.2      PROFESSIONAL SERVICES          103

FIGURE 29         CONSULTING SERVICES SEGMENT TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD              104

TABLE 50          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 104

TABLE 51          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 104

TABLE 52           PROFESSIONAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)     105

TABLE 53           PROFESSIONAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)     105

6.4.2.1   Training & Support Services            105

TABLE 54           TRAINING & SUPPORT SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          106

TABLE 55           TRAINING & SUPPORT SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          106

6.4.2.2   Consulting Services           106

TABLE 56           CONSULTING SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)     107

TABLE 57           CONSULTING SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)     107

6.4.2.3   Integration Services           107

TABLE 58           INTEGRATION SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)     108

TABLE 59           INTEGRATION SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)     108

6.4.3      MANAGED SERVICES    108

TABLE 60           MANAGED SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2018–2022 (USD MILLION)   109

TABLE 61           MANAGED SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2023–2028 (USD MILLION)   109

7            NEXT-GENERATION EMERGENCY RESPONSE SYSTEM,  BY END USER              110

7.1         INTRODUCTION            111

FIGURE 30         PSAPS SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD              111

TABLE 62          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION)            111

TABLE 63          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)            112

7.1.1      END USER: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS         112

7.2         PUBLIC SAFETY ANSWERING POINTS (PSAPS)  112

7.2.1      NEED FOR MORE ADVANCED AND INTEGRATED TECHNOLOGIES TO DRIVE MARKET 112

7.2.2      USE CASE          113

7.2.2.1   Telecom CLM upgraded to enhanced public safety TETRA network utilizing Motorola Solutions’ DIMETRA X core           113

TABLE 64           PUBLIC SAFETY ANSWERING POINTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          113

TABLE 65           PUBLIC SAFETY ANSWERING POINTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          113

7.3         LAW ENFORCEMENT AGENCIES             114

7.3.1      INCREASING DEMAND FOR RAPID DEPLOYMENT AND COORDINATION FOR EMERGENCY SERVICES TO PROPEL MARKET GROWTH              114

7.3.2      USE CASE          114

7.3.2.1   Hamilton County Communications Center helped innovate 911 call handling with Intrado  114

TABLE 66           LAW ENFORCEMENT AGENCIES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          115

TABLE 67           LAW ENFORCEMENT AGENCIES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          115

7.4         FIRE DEPARTMENTS     115

7.4.1      GROWING NEED FOR RELIABLE EMERGENCY RESPONSE SERVICES TO DRIVE MARKET GROWTH          115

7.4.2      USE CASE          115

7.4.2.1   Bonnyville Regional Fire Authority integrated Zetron’s next-generation technology           115

TABLE 68           FIRE DEPARTMENTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2018–2022 (USD MILLION)   116

TABLE 69           FIRE DEPARTMENTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2023–2028 (USD MILLION)   116

7.5         EMERGENCY MEDICAL SERVICES          116

7.5.1      INCREASING NEED FOR RAPID DEPLOYMENT OF EMERGENCY RESPONSE SYSTEMS TO DRIVE MARKET GROWTH        116

7.5.2      USE CASE          117

7.5.2.1   Dutch ambulance service deployed latest in Motorola Solutions TETRA radios              117

TABLE 70           EMERGENCY MEDICAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION)          117

TABLE 71           EMERGENCY MEDICAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION)          117

7.6         OTHER END USERS        118

TABLE 72           OTHER END USERS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2018–2022 (USD MILLION)   118

TABLE 73           OTHER END USERS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION, 2023–2028 (USD MILLION)   118

8            NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY REGION             119

8.1         INTRODUCTION            120

FIGURE 31         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: REGIONAL SNAPSHOT            120

FIGURE 32         ASIA PACIFIC TO ACCOUNT FOR HIGHEST CAGR DURING FORECAST PERIOD       121

TABLE 74          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION,  2018–2022 (USD MILLION)             121

TABLE 75          NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION,  2023–2028 (USD MILLION)             121

8.2         NORTH AMERICA          122

FIGURE 33         NORTH AMERICA: MARKET SNAPSHOT 122

8.2.1      NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS        123

8.2.2      NORTH AMERICA: RECESSION IMPACT 123

TABLE 76           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING, 2018–2022 (USD MILLION)              123

TABLE 77           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING, 2023–2028 (USD MILLION)              123

TABLE 78           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY HARDWARE, 2018–2022 (USD MILLION)              124

TABLE 79           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY HARDWARE, 2023–2028 (USD MILLION)              124

TABLE 80           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SOFTWARE, 2018–2022 (USD MILLION)              124

TABLE 81           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SOFTWARE, 2023–2028 (USD MILLION)              125

TABLE 82           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SERVICE, 2018–2022 (USD MILLION)  125

TABLE 83           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SERVICE, 2023–2028 (USD MILLION)  125

TABLE 84           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)          125

TABLE 85           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)          126

TABLE 86           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY END USER, 2018–2022 (USD MILLION)              126

TABLE 87           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)  126

TABLE 88           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY COUNTRY, 2018–2022 (USD MILLION)              126

TABLE 89           NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY COUNTRY, 2023–2028 (USD MILLION)              127

8.2.3      US         127

8.2.3.1   Key next-generation emergency response system players in region to drive market growth   127

TABLE 90           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING,  2018–2022 (USD MILLION)      127

TABLE 91           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING,  2023–2028 (USD MILLION)      127

TABLE 92           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION)      128

TABLE 93           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION)      128

TABLE 94           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)    128

TABLE 95           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)    129

TABLE 96           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE,  2018–2022 (USD MILLION)         129

TABLE 97           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE,  2023–2028 (USD MILLION)         129

TABLE 98           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)           129

TABLE 99           US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)           130

TABLE 100         US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER,  2018–2022 (USD MILLION)      130

TABLE 101         US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER,  2023–2028 (USD MILLION)      130

8.2.4      CANADA            130

8.2.4.1   Increasing investments for better emergency services to propel market    130

8.3         EUROPE             131

8.3.1      EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS         131

8.3.2      EUROPE: RECESSION IMPACT   131

TABLE 102         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION)       132

TABLE 103         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION)       132

TABLE 104         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION)    132

TABLE 105         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION)    133

TABLE 106         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)      133

TABLE 107         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)      133

TABLE 108         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION)           134

TABLE 109         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION)           134

TABLE 110         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)              134

TABLE 111         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)              134

TABLE 112         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION)       135

TABLE 113         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)       135

TABLE 114         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION)       135

TABLE 115         EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION)       136

8.3.3      UK         136

8.3.3.1   Integration of smart devices and wearables to enhance real-time data transmission of emergency services to boost market           136

TABLE 116         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING,  2018–2022 (USD MILLION)      136

TABLE 117         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING,  2023–2028 (USD MILLION)      137

TABLE 118         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION)      137

TABLE 119         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION)      137

TABLE 120         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)    137

TABLE 121         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)    138

TABLE 122         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE,  2018–2022 (USD MILLION)         138

TABLE 123         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE,  2023–2028 (USD MILLION)         138

TABLE 124         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)           138

TABLE 125         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)           139

TABLE 126         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER,  2018–2022 (USD MILLION)      139

TABLE 127         UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER,  2023–2028 (USD MILLION)      139

8.3.4      GERMANY         139

8.3.4.1   Growing initiatives for enhanced emergency services to propel market    139

8.3.5      FRANCE             140

8.3.5.1   Need to provide reliable and efficient emergency response services to drive market              140

8.3.6      ITALY   140

8.3.6.1   Adoption of advanced emergency response technologies to drive market  140

8.3.7      REST OF EUROPE           140

8.4         ASIA PACIFIC    141

FIGURE 34         ASIA PACIFIC: MARKET SNAPSHOT       141

8.4.1      ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS         142

8.4.2      ASIA PACIFIC: RECESSION IMPACT        142

TABLE 128         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING, 2018–2022 (USD MILLION)    142

TABLE 129         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING, 2023–2028 (USD MILLION)    143

TABLE 130         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY HARDWARE, 2018–2022 (USD MILLION)  143

TABLE 131         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY HARDWARE, 2023–2028 (USD MILLION)  143

TABLE 132         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SOFTWARE, 2018–2022 (USD MILLION)   143

TABLE 133         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SOFTWARE, 2023–2028 (USD MILLION)   144

TABLE 134         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION)           144

TABLE 135         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION)           144

TABLE 136         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)              144

TABLE 137         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)              145

TABLE 138         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION)       145

TABLE 139         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)       145

TABLE 140         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY COUNTRY, 2018–2022 (USD MILLION)     146

TABLE 141         ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY COUNTRY, 2023–2028 (USD MILLION)     146

8.4.3      CHINA  146

8.4.3.1   Increasing focus on providing innovative emergency response systems to drive market expansion 146

TABLE 142         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION)        146

TABLE 143         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION)        147

TABLE 144         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION)      147

TABLE 145         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION)      147

TABLE 146         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)       147

TABLE 147         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)       148

TABLE 148         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION)            148

TABLE 149         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION)            148

TABLE 150         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)           148

TABLE 151         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)           149

TABLE 152         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION)         149

TABLE 153         CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)         149

8.4.4      JAPAN  149

8.4.4.1   Increasing government initiatives for next-generation emergency response systems to propel market   149

8.4.5      INDIA   150

8.4.5.1   Increasing government initiatives to improve emergency response infrastructure to drive market growth       150

8.4.6      REST OF ASIA PACIFIC  150

8.5         MIDDLE EAST & AFRICA             150

8.5.1      MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS        151

8.5.2      MIDDLE EAST & AFRICA: RECESSION IMPACT   151

TABLE 154         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 151

TABLE 155         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 152

TABLE 156         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION)              152

TABLE 157         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION)              152

TABLE 158         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 152

TABLE 159         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 153

TABLE 160         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION)     153

TABLE 161         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION)     153

TABLE 162         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)          153

TABLE 163         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)          154

TABLE 164         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION)  154

TABLE 165         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)  154

TABLE 166         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 155

TABLE 167         MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 155

8.5.3      GCC COUNTRIES           155

8.5.3.1   UAE      155

8.5.3.1.1 Growing digital transformations to boost market          155

8.5.3.2   KSA       155

8.5.3.2.1 Increasing transformation toward technological advancements and smart cities to drive market        155

8.5.3.3   Rest of GCC Countries      156

8.5.4      SOUTH AFRICA 156

8.5.4.1   Growing public and private partnerships for enhanced emergency services to drive market expansion 156

8.5.5      REST OF MIDDLE EAST & AFRICA           156

8.6         LATIN AMERICA             157

8.6.1      LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS        157

8.6.2      LATIN AMERICA: RECESSION IMPACT   157

TABLE 168         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING, 2018–2022 (USD MILLION)    158

TABLE 169         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY OFFERING, 2023–2028 (USD MILLION)    158

TABLE 170         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY HARDWARE, 2018–2022 (USD MILLION)  158

TABLE 171         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY HARDWARE, 2023–2028 (USD MILLION)  158

TABLE 172         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SOFTWARE, 2018–2022 (USD MILLION)   159

TABLE 173         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SOFTWARE, 2023–2028 (USD MILLION)   159

TABLE 174         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SERVICE, 2018–2022 (USD MILLION)        159

TABLE 175         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY SERVICE, 2023–2028 (USD MILLION)        159

TABLE 176         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION)              160

TABLE 177         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION)              160

TABLE 178         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION)       160

TABLE 179         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION)       161

TABLE 180         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY COUNTRY, 2018–2022 (USD MILLION)     161

TABLE 181         LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET,  BY COUNTRY, 2023–2028 (USD MILLION)     161

8.6.3      BRAZIL 161

8.6.3.1   Rising investments by multinational companies to boost adoption of next-generation emergency response systems to drive market            161

8.6.4      MEXICO             162

8.6.4.1   Rising government initiatives and partnerships by large enterprises for enhanced emergency response systems to trigger market growth 162

8.6.5      REST OF LATIN AMERICA          162

9            COMPETITIVE LANDSCAPE       163

9.1         OVERVIEW        163

9.2         KEY PLAYER STRATEGIES/RIGHT TO WIN          163

9.2.1      OVERVIEW OF STRATEGIES ADOPTED BY KEY NEXT-GENERATION EMERGENCY RESPONSE SYSTEM VENDORS       163

9.3         REVENUE ANALYSIS      164

FIGURE 35         THREE-YEAR REVENUE ANALYSIS OF KEY PLAYERS       165

9.4         MARKET SHARE ANALYSIS         165

TABLE 182         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: DEGREE OF COMPETITION IN LAST 2 YEARS 165

FIGURE 36         MARKET SHARE ANALYSIS OF COMPANIES IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET           167

9.4.1      MARKET RANKING ANALYSIS   168

FIGURE 37         MARKET RANKING ANALYSIS OF TOP 5 PLAYERS           168

9.5         COMPANY EVALUATION MATRIX: KEY PLAYERS, 2023   168

9.5.1      STARS  168

9.5.2      EMERGING LEADERS    168

9.5.3      PERVASIVE PLAYERS     168

9.5.4      PARTICIPANTS 168

FIGURE 38         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: COMPANY EVALUATION MATRIX (KEY PLAYERS), 2023           169

9.5.5      COMPANY FOOTPRINT: KEY PLAYERS, 2023      170

FIGURE 39         COMPANY FOOTPRINT 170

TABLE 183         REGION FOOTPRINT    170

TABLE 184         OFFERING FOOTPRINT 171

TABLE 185         END USER FOOTPRINT 171

9.6         COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2023          172

9.6.1      PROGRESSIVE COMPANIES       172

9.6.2      RESPONSIVE COMPANIES          172

9.6.3      DYNAMIC COMPANIES 172

9.6.4      STARTING BLOCKS       172

FIGURE 40         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: STARTUP/SME EVALUATION MATRIX, 2023    173

9.6.5      COMPETITIVE BENCHMARKING, 2023   173

TABLE 186         DETAILED LIST OF KEY STARTUPS/SMES           173

TABLE 187         COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES              174

9.7         COMPETITIVE SCENARIO          174

9.7.1      PRODUCT LAUNCHES  174

TABLE 188         NEXT-EMERGENCY RESPONSE SYSTEM MARKET: PRODUCT LAUNCHES,  JUNE 2021–OCTOBER 2023             175

9.7.2      DEALS  175

TABLE 189         NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: DEALS, JULY 2021–DECEMBER 2023    175

9.8         BRAND/PRODUCT COMPARISON          178

FIGURE 41         PROMINENT NEXT-GENERATION EMERGENCY RESPONSE SYSTEM SOLUTIONS     178

9.9         COMPANY VALUATION AND FINANCIAL METRICS        179

FIGURE 42         VALUATION AND FINANCIAL METRICS OF KEY NEXT-GENERATION EMERGENCY RESPONSE SYSTEM VENDORS         179

10          COMPANY PROFILES    180

10.1       MAJOR PLAYERS            180

(Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Key Strengths, Strategic choices made, and Weaknesses and Competitive threats)*

10.1.1    MOTOROLA SOLUTIONS           180

TABLE 190         MOTOROLA SOLUTIONS: COMPANY OVERVIEW            180

FIGURE 43         MOTOROLA SOLUTIONS: COMPANY SNAPSHOT            181

TABLE 191         MOTOROLA SOLUTIONS: PRODUCTS/SOLUTIONS/SERVICES OFFERED          181

TABLE 192         MOTOROLA SOLUTIONS: PRODUCT LAUNCHES            182

TABLE 193         MOTOROLA SOLUTIONS: DEALS           182

10.1.2    AT&T    185

TABLE 194         AT&T: COMPANY OVERVIEW    185

FIGURE 44         AT&T: COMPANY SNAPSHOT    186

TABLE 195         AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED     186

TABLE 196         AT&T: DEALS   187

10.1.3    INTRADO          188

TABLE 197         INTRADO: COMPANY OVERVIEW           188

TABLE 198         INTRADO: PRODUCTS/SOLUTIONS/SERVICES OFFERED              188

TABLE 199         INTRADO: PRODUCT LAUNCHES           189

TABLE 200         INTRADO: DEALS          189

10.1.4    HEXAGON         191

TABLE 201         HEXAGON: COMPANY OVERVIEW          191

FIGURE 45         HEXAGON: COMPANY SNAPSHOT         191

TABLE 202         HEXAGON: PRODUCTS/SOLUTIONS/SERVICES OFFERED              192

TABLE 203         HEXAGON: DEALS         192

10.1.5    ESRI      194

TABLE 204         ESRI: COMPANY OVERVIEW      194

TABLE 205         ESRI: PRODUCTS/SOLUTIONS/SERVICES OFFERED       194

10.1.6    SINCH  196

TABLE 206         SINCH: BUSINESS OVERVIEW    196

FIGURE 46         SINCH: COMPANY SNAPSHOT  196

TABLE 207         SINCH: PRODUCTS/SOLUTIONS/SERVICES OFFERED    197

TABLE 208         SINCH: DEALS  197

10.1.7    ATOS    198

TABLE 209         ATOS: BUSINESS OVERVIEW      198

FIGURE 47         ATOS: COMPANY SNAPSHOT    198

TABLE 210         ATOS: PRODUCTS/SOLUTIONS/SERVICES OFFERED     199

10.1.8    COMTECH        200

TABLE 211         COMTECH: COMPANY OVERVIEW         200

FIGURE 48         COMTECH: COMPANY SNAPSHOT         200

TABLE 212         COMTECH: PRODUCTS/SOLUTIONS/SERVICES OFFERED              201

TABLE 213         COMTECH: DEALS         201

10.1.9    ZETRON            202

TABLE 214         ZETRON: COMPANY OVERVIEW             202

TABLE 215         ZETRON: PRODUCTS/SOLUTIONS/SERVICES OFFERED 202

TABLE 216         ZETRON: DEALS            202

10.1.10  EVERBRIDGE    203

TABLE 217         EVERBRIDGE: COMPANY OVERVIEW     203

FIGURE 49         EVERBRIDGE: COMPANY SNAPSHOT    203

TABLE 218         EVERBRIDGE: PRODUCTS/SOLUTIONS/SERVICES OFFERED              204

10.1.11  AVAYA 205

10.1.12  CISCO   205

*Details on Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Key Strengths, Strategic choices made, and Weaknesses and Competitive threats might not be captured in case of unlisted companies.

10.2       STARTUPS/SMES           206

10.2.1    RAPIDSOS         206

10.2.2    NGA      207

10.2.3    CONVEY 911      207

10.2.4    BOOST PRO SYSTEMS   208

10.2.5    SIMOCO WIRELESS SOLUTIONS             208

10.2.6    SEON GROUP   209

10.2.7    CARBYNE          209

10.2.8    RAPIDDEPLOY 209

11          ADJACENT/RELATED MARKETS             211

11.1       INTRODUCTION TO ADJACENT MARKETS        211

TABLE 219         ADJACENT MARKETS AND FORECASTS 211

11.2       LIMITATIONS   211

11.3       PUBLIC SAFETY AND SECURITY MARKET           211

11.3.1    MARKET DEFINITION   211

TABLE 220         PUBLIC SAFETY AND SECURITY MARKET, BY COMPONENT, 2015–2020 (USD MILLION)          212

TABLE 221         PUBLIC SAFETY AND SECURITY MARKET, BY COMPONENT, 2021–2027 (USD MILLION)          212

TABLE 222         PUBLIC SAFETY AND SECURITY MARKET, BY SOLUTION, 2015–2020 (USD MILLION)     212

TABLE 223         PUBLIC SAFETY AND SECURITY MARKET, BY SOLUTION, 2021–2027 (USD MILLION)     213

TABLE 224         PUBLIC SAFETY AND SECURITY MARKET, BY SERVICE, 2015–2020 (USD MILLION)     213

TABLE 225         PUBLIC SAFETY AND SECURITY MARKET, BY SERVICE, 2021–2027 (USD MILLION)     213

TABLE 226         PUBLIC SAFETY AND SECURITY MARKET, BY VERTICAL, 2015–2020 (USD MILLION)     214

TABLE 227         PUBLIC SAFETY AND SECURITY MARKET, BY VERTICAL, 2021–2027 (USD MILLION)     214

TABLE 228         PUBLIC SAFETY AND SECURITY MARKET, BY REGION, 2015–2020 (USD MILLION)     214

TABLE 229         PUBLIC SAFETY AND SECURITY MARKET, BY REGION, 2021–2027 (USD MILLION)     215

11.4       WIRELESS BROADBAND IN PUBLIC SAFETY MARKET    215

11.4.1    MARKET DEFINITION   215

TABLE 230         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY TECHNOLOGY,  2017–2020 (USD MILLION)       215

TABLE 231         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY TECHNOLOGY,  2020–2026 (USD MILLION)       215

TABLE 232         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY OFFERING,  2017–2020 (USD MILLION) 216

TABLE 233         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY OFFERING,  2020–2026 (USD MILLION) 216

TABLE 234         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY APPLICATION,  2017–2020 (USD MILLION)        216

TABLE 235         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY APPLICATION,  2020–2026 (USD MILLION)        217

TABLE 236         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY END USER,  2017–2020 (USD MILLION)          217

TABLE 237         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY END USER,  2020–2026 (USD MILLION)          217

TABLE 238         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY REGION,  2017–2020 (USD MILLION)     217

TABLE 239         WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY REGION, 2020–2026 (USD MILLION)       218

12          APPENDIX         219

12.1       DISCUSSION GUIDE      219

12.2       KNOWLEDGESTORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL             221

12.3       CUSTOMIZATION OPTIONS      223

12.4       RELATED REPORTS       223

12.5       AUTHOR DETAILS         224


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