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NOC as a Service 시장 규모, 성장 및 동향 분석 보고서 – 2030년까지의 세계 예측

NOC as a Service Market – Global Forecast to 2030

NOC as a Service 시장 – 서비스 유형, 지원 모델 및 수직(BFSI, 의료 및 생명 과학, IT 및 ITES, 정부 및 공공 부문) – 2030년까지의 세계 예측

NOC as a Service Market by Service Type, Support Model, and Vertical (BFSI, Healthcare & Life Sciences, IT & ITES, Government & Public Sector) – Global Forecast to 2030

조사회사MarketsandMarkets
출판년월2025년9월
페이지 수248
도표 수297
라이센스Single User License
가격USD 4,950
구성영문조사보고서

    주문/문의    조사회사/라이센스/납기안내

본 연구는 NOC as a Service 시장 규모와 서비스 유형(이벤트 모니터링 및 관리, 사고 및 문제 관리, 서비스 보고 및 분석, 용량 및 변화 관리), 지원 모델(온사이트, 오프사이트, 하이브리드), 업종(은행, 금융 서비스 및 보험, 의료 및 생명 과학, 정부 및 공공 부문, 통신 및 CSVS, IT 및 ITeS, 소매 및 전자상거래, 에너지 및 유틸리티, 운송 및 물류), 지역 등 다양한 부문의 성장 잠재력을 다룹니다. 본 연구는 주요 시장 참여 기업, 회사 프로필, 제품 및 사업 제안과 관련된 주요 관찰 결과, 최근 동향, 그리고 시장 전략에 대한 심층적인 경쟁 분석을 포함합니다.

이 보고서는 시장 선도 기업과 신규 진입 기업들에게 글로벌 NOC as a Service 시장의 매출 규모와 세부 부문에 대한 가장 근접한 정보를 제공하는 데 도움이 될 것입니다. 또한 이해관계자들이 경쟁 환경을 이해하고, 사업의 입지를 강화하고 적절한 시장 진출 전략을 수립하는 데 필요한 통찰력을 얻는 데 도움이 될 것입니다. 나아가, 이 보고서는 이해관계자들이 시장의 흐름을 이해하고 주요 시장 동인, 제약, 과제, 그리고 기회에 대한 정보를 제공할 수 있도록 통찰력을 제공할 것입니다.

NOC as a Service 시장은 2025년에 37억 3천만 달러 규모로 추산되며, 2025년부터 2030년까지 10.5%의 CAGR로 2030년까지 61억 4천만 달러 규모에 이를 것으로 예상됩니다.

NOC as a Service는 끊임없는 디지털 채널, 원격 작업, 광범위한 에지 영역으로 인해 사고 표면이 확장되고 감사 감시가 강화됨에 따라 인력 증강 라인 항목에서 하이브리드 및 멀티 클라우드 기업의 운영 백본으로 진화하고 있습니다. 구매자가 현재 구매하는 것은 [4가지 범위 기능에 대한 결과]입니다. 변경 및 토폴로지 컨텍스트를 사용하여 알람 스톰을 단일 실행 가능한 사고로 축소하는 이벤트 모니터링 및 관리, 런북 진단, 통신사 또는 공급업체 에스컬레이션, MTTR을 압축하기 위한 안전한 롤백을 실행하는 사고 및 문제 관리, 감사 준비 MTTA/MTTR, 알람-티켓 지연 시간, 패치 준수, 백업 테스트-복원 증거를 제공하는 서비스 보고 및 분석; 패치 윈도우, 구성 기준선, 업무 분리를 관리하는 용량 및 변경 관리. 공급업체는 분기별이 아닌 몇 주 단위로 오프사이트 지원을 활성화하여 차별화를 꾀합니다.  또한 주요 현장 변경 사항에 대한 하이브리드 서비스를 확장하고 임원 검토에 적합한 고품질 증거 자료를 게시하여 내부 감사 및 규제 기관 샘플링을 통과할 수 있도록 보장합니다. 이러한 접근 방식은 24시간 연중무휴 모니터링과 패치 관리 및 백업 재해 복구(BDR) 감독을 결합한 플랫폼 연결형 솔루션에도 반영되어 있습니다. 또한, 규제 대상 네트워크에 대한 사전 정의된 에스컬레이션 경로를 설정하는 ISO 호환 멀티벤더 프로그램을 구현합니다.

The NOC as a Service market is estimated to be USD 3.73 billion in 2025 and is projected to reach USD 6.14 billion by 2030 at a CAGR of 10.5% from 2025 to 2030. NOC as a Service is evolving from a staff‑augmentation line item to the operational backbone for hybrid and multi‑cloud enterprises, as nonstop digital channels, remote work, and sprawling edge footprints expand incident surfaces and intensify audit scrutiny. What buyers now procure are [outcomes across four scoped capabilities: Event Monitoring & Management that collapses alarm storms into a single actionable incident with change and topology context; Incident & Problem Management that executes runbooked diagnostics, carrier or provider escalations, and safe rollback to compress MTTR; Service Reporting & Analysis that delivers audit‑ready MTTA/MTTR, alarm‑to‑ticket latency, patch adherence, and backup test‑restore evidence; and Capacity & Change Management that governs patch windows, configuration baselines, and separation of duties. Providers differentiate themselves by activating Offsite coverage in weeks instead of quarters. They also extend Hybrid services for key Onsite changes and publish high-quality evidence packs suitable for executive review, ensuring they can withstand internal audits and regulator sampling. This approach is reflected in their platform-attached offerings, which combine 24/7 monitoring with patch management and backup disaster recovery (BDR) oversight. Additionally, they implement ISO-compliant multivendor programs that establish predefined escalation paths for regulated networks.

NOC as a Service 시장 규모, 성장 및 동향 분석 보고서 – 2030년까지의 세계 예측
NOC as a Service Market – Global Forecast to 2030

At the same time, adoption exposes execution gaps that separate leaders from the field: runbook immaturity, unclear RACI between Offsite and Onsite teams, and weak evidence discipline can stall transitions and jeopardize renewals in BFSI, healthcare & life sciences, and government & public sector. What high‑performing programs do differently is industrialize correlation and suppression during the first sprints to cut duplicate noise double‑digits, codify escalation timers and rollback in machine‑readable playbooks, and tie renewals to measurable hygiene outcomes, patch adherence, and test‑restore success, alongside MTTR ratchets. How this shapes the market is visible in contracting patterns: Offsite models capture the largest share due to 24/7 scale economics, Hybrid grows where privileged change control is non‑negotiable, North America leads on platform attachment and audit culture, and Asia Pacific posts the fastest growth as multi‑country estates standardize on Offsite operations with local Onsite benches. Why this persists is simple: evidence‑first delivery converts uptime and compliance into budgeted outcomes, turning NOC as a Service from an optional cost takeout into a long‑horizon resilience investment.

By service type, the event monitoring & management segment is estimated to lead the market during the forecast period

Event Monitoring & Management will anchor the largest market size because it is the highest‑frequency, always‑on workload that governs signal fidelity for every downstream NOC as a Service deliverable. What this entails is 24/7 telemetry ingestion across multivendor estates, correlation that collapses alarm storms into a single actionable incident, and context enrichment with topology and recent change data so that tickets are immediately actionable rather than diagnostic placeholders. Providers operationalize this at scale through engineered event pipelines and AIOps that auto‑close transient conditions and suppress duplicates before they hit human tiers, which directly reduces alarm‑to‑ticket latency, compresses MTTA/MTTR, and lowers ticket volume per monitored endpoint. Why budgets concentrate here is straightforward: Incident & Problem Management, Service Reporting & Analysis, and Capacity & Change Management only perform to contract if the monitoring plane delivers high‑quality, deduplicated incidents with change context attached; hence, procurement lands first on Event Monitoring & Management and then expands scope after correlation gains are evidenced. Instances underscore this primacy: ConnectWise positions NOC as a Service around continuous monitoring with integrated patch and BDR oversight, publishing alarm‑to‑ticket‑to‑fix reporting that partners use to prove noise reduction and SLA adherence; this evidence‑first approach drives initial contract value to the monitoring layer before layered runbooks expand remediation scope. Fujitsu markets ISO‑certified, multivendor monitoring that handles very large event volumes and executes predefined carrier escalations directly from runbooks, illustrating how high‑fidelity monitoring and correlation sit at the center of commercial value in regulated and carrier‑class environments.

By vertical, the BFSI segment is estimated to account for the largest market share during the forecast period

The BFSI (Banking, Financial Services, & Insurance) segment is expected to command the largest market share because it purchases evidence‑first NOC as a Service with explicit audit requirements that expand contract scope and term. BFSI buys an Offsite or Hybrid operating construct where Event Monitoring & Management are paired with runbook‑driven Incident & Problem Management and monthly Service Reporting & Analysis packs containing MTTR, alarm‑to‑ticket latency, patch adherence, and backup test‑restore proofs suitable for internal audit and regulators. Providers win BFSI by delivering ISO‑anchored processes, strict separation of duties, and predefined escalation paths (including carrier escalations) with traceable approvals and rollback evidence. Thus, every action, from detection through change, is mapped to a runbook and reflected in reports that stand up to sampling and review. This translates to outsized spending as BFSI blends high network criticality with layered compliance, making it uneconomic to staff 24/7 internally while simultaneously requiring defensible evidence; subscription NOC as a Service with Hybrid change windows addresses both constraints and supports multi‑year renewals. Instances show the pattern: Fujitsu’s managed NOC emphasizes multivendor monitoring from ISO‑certified facilities and runbooked carrier escalations with compliance‑grade artifacts, a posture aligned to BFSI control expectations and board‑level reporting cycles. Similarly, ConnectWise’s reporting that maps alarm to ticket to fix gives MSPs serving financial institutions a repeatable evidence trail to pass customer audits and justify expanding the Offsite scope.

NOC as a Service 시장 규모, 성장 및 동향 분석 보고서 – 2030년까지의 세계 예측 region
NOC as a Service Market – region

North America will lead in market share, while Asia Pacific is projected to witness the fastest growth during the forecast period

North America leads in market share while Asia Pacific delivers the highest growth because mature platform ecosystems and strict evidence expectations anchor current spend in North America, whereas rapid hybrid connectivity build‑outs and co‑sourcing models propel accelerated adoption in Asia Pacific. What characterizes North America is heavy reliance on productized Offsite NOC as a Service bundled with RMM and BCDR, executive‑grade Service Reporting & Analysis, and standardized runbooks suited to compliance‑sensitive sectors, which collectively translate into larger initial contracts and higher net retention across MSP and enterprise buyers. Asia Pacific will outgrow other regions through rapid SD‑WAN and cloud‑edge rollouts across multi‑country enterprises that need 24/7 Event Monitoring & Management immediately and Hybrid models for privileged Onsite changes, enabling providers to activate coverage in weeks rather than quarters while aligning spend to MTTR and hygiene outcomes instead of headcount. Why this split persists is ecosystem maturity and governance: North America’s deep MSP channels, platform attachment, and audit culture sustain the largest revenue base, while Asia Pacific’s expansion and skills constraints create the steepest slope for NOC as a Service subscription as organizations standardize on Offsite operations with local Onsite benches. Instances reflect these dynamics: ConnectWise’s North America‑centric partner network attaches NOC as a Service to reduce overnight ticket loads and prove patch and backup hygiene in executive reviews, reinforcing regional share, while providers building Asia Pacific hubs leverage standardized monitoring and Hybrid change windows to win multi‑country expansions across India, ASEAN, Japan, and ANZ at a faster clip than other regions.

Breakdown of Primary Interviews

The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The breakdown of the primary interviews is as follows:

  • By Company Type: Tier 1 – 35%, Tier 2 – 40%, and Tier 3 – 25%
  • By Designation: C-level – 20%, Directors – 30%, and Others – 50%
  • By Region: North America – 40%, Europe – 35%, Asia Pacific – 20%, Rest of the World – 5%

The major players in the NOC as a Service market are Fujitsu (Japan), Park Place Technologies (US), Kaseya (US), Sify Technologies (India), INOC (US), iGlass Networks (US), Infrassist Technologies (India), EXTNOC (US), Mission Control NOC (Canada), Worksent (US), ConnectWise (US), CHR Managed Services (US), Structured (US), Science Soft (US), Microscan Communications (India), CBS (US), Quadrang Systems (India), Futurism Technologies (US), Tailwind Voice & Data (US), Emapta (Philippines), and GCX (US). These players have adopted various growth strategies, such as partnerships, agreements, collaborations, product launches, product enhancements, and acquisitions, to expand their footprint in the NOC as a Service market.

NOC as a Service 시장 규모, 성장 및 동향 분석 보고서 – 2030년까지의 세계 예측 ecosystem
NOC as a Service Market – ecosystem

Research Coverage

This study covers the NOC as a Service market size and the growth potential across different segments, including service type (Event Monitoring & Management, Incident & Problem Management, Service Reporting & Analysis, Capacity & Change Management), support model (Onsite, Offsite, Hybrid), vertical (Banking, Financial Services, & Insurance; Healthcare & Life Sciences; Government & Public Sector; Telecom & CSVS; IT & ITeS; Retail & E‑commerce; Energy & Utilities; Transportation & Logistics), and region. The study includes an in-depth competitive analysis of the leading market players, their company profiles, key observations related to product and business offerings, recent developments, and market strategies.

Key Benefits of Buying the Report

The report will help market leaders and new entrants with information on the closest approximations of the global NOC as a Service market’s revenue numbers and subsegments. It will also help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. Moreover, the report will provide insights for stakeholders to understand the market’s pulse and provide them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights into the following points:

  • Analysis of key drivers (Cost savings, scalability, 24/7 monitoring, access to expertise, reduced operational overhead, improved service quality, enhanced network security, focus on core business activities, rapid deployment, flexibility in service offerings), restraints (Data privacy concerns, dependency on third-party providers, integration complexities, potential service disruptions, limited control over operations, communication barriers, lack of customization, security risks, vendor lock-in, regulatory compliance issues), opportunities (Integration of AI and automation, expansion into emerging markets, demand from SMEs, convergence of NOC and SOC services, growth in remote work environments, adoption of cloud-based solutions, partnerships with MSPs, development of specialized NOCaaS offerings, increasing reliance on IoT, advancements in cybersecurity), and challenges (Maintaining service quality, managing multivendor environments, ensuring data security, addressing skill shortages, adapting to technological advancements, handling large-scale deployments, meeting compliance requirements, managing customer expectations, ensuring service continuity, adapting to market dynamics) influencing the growth of the NOC as a Service market.
  • Product Development/Innovation: Detailed insights into upcoming technologies, research & development activities, and product & service launches in the NOC as a Service market
  • Market Development: Comprehensive information about lucrative markets – analyzing the NOC as a Service market across various regions
  • Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the NOC as a Service market
  • Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players such as Fujitsu (Japan), Park Place Technologies (US), Kaseya (US), Sify Technologies (India), INOC (US), iGlass Networks (US), Infrassist Technologies (India), EXTNOC (US), Mission Control NOC (Canada), Worksent (US), ConnectWise (US), CHR Managed Services (US), Structured (US), Science Soft (US), Microscan Communications (India), CBS (US), Quadrang Systems (India), Futurism Technologies (US), Tailwind Voice & Data (US), Emapta (Philippines), and GCX (US).

Table of Contents

1               INTRODUCTION              26

1.1           STUDY OBJECTIVES       26

1.2           MARKET DEFINITION   26

1.3           STUDY SCOPE   27

1.3.1        MARKET SEGMENTATION AND REGIONS COVERED                 27

1.3.2        INCLUSIONS & EXCLUSIONS       28

1.4           YEARS CONSIDERED      28

1.5           CURRENCY CONSIDERED            29

1.6           STAKEHOLDERS               29

1.7           SUMMARY OF CHANGES               30

2               RESEARCH METHODOLOGY       31

2.1           RESEARCH DATA              31

2.1.1        SECONDARY DATA          32

2.1.2        PRIMARY DATA 32

2.1.2.1    Primary interviews with experts         32

2.1.2.2    Breakdown of primary profiles           33

2.1.2.3    Key insights from industry experts    33

2.2           MARKET SIZE ESTIMATION         34

2.2.1        TOP-DOWN APPROACH                35

2.2.2        BOTTOM-UP APPROACH              36

2.2.3        NOC AS A SERVICE MARKET ESTIMATION: DEMAND-SIDE ANALYSIS 37

2.3           DATA TRIANGULATION                38

2.4           RISK ASSESSMENT           39

2.5           RESEARCH ASSUMPTIONS           39

2.6           RESEARCH LIMITATIONS             39

3               EXECUTIVE SUMMARY  40

4               PREMIUM INSIGHTS       42

4.1           ATTRACTIVE OPPORTUNITIES FOR KEY PLAYERS IN NOC AS A SERVICE MARKET        42

4.2           NOC AS A SERVICE MARKET, BY SERVICE TYPE  43

4.3           NOC AS A SERVICE MARKET, BY SUPPORT MODEL                 43

4.4           NOC AS A SERVICE MARKET, BY VERTICAL          44

4.5           NORTH AMERICA: NOC AS A SERVICE MARKET, BY SERVICE TYPE AND

SUPPORT MODEL            44

5               MARKET OVERVIEW AND INDUSTRY TRENDS    45

5.1           INTRODUCTION              45

5.2           MARKET DYNAMICS       45

5.2.1        DRIVERS               46

5.2.1.1    Adoption of AI & AIOps for network automation and efficiency                 46

5.2.1.2    Growing demand for cybersecurity and 24/7 threat monitoring                 46

5.2.1.3    Expansion of cloud and hybrid infrastructure requiring scalable

NOC solutions      47

5.2.2        RESTRAINTS      47

5.2.2.1    Regulatory and data sovereignty constraints in sensitive industries               47

5.2.2.2    Integration of complexity with legacy and proprietary systems                 47

5.2.2.3    High cost of deployment and ROI concerns among SMBs                 47

5.2.3        OPPORTUNITIES              48

5.2.3.1    Industry-specific and compliance-focused NOCaaS solutions for regulated sectors  48

5.2.3.2    Growing potential for SMB and mid-market tailored service packages 48

5.2.3.3    Rising adoption of 5G, Edge, and IoT networks requiring advanced NOC capabilities 48

5.2.4        CHALLENGES    48

5.2.4.1    Alert fatigue and noisy telemetry impacting incident management          48

5.2.4.2    Tool fragmentation and data silos limiting unified visibility                 49

5.2.4.3    Shortage of skilled engineers for automation and AIOps integration              49

5.3           EVOLUTION OF NOC AS A SERVICE         49

5.4           NOC AS A SERVICE MARKET: ECOSYSTEM ANALYSIS/ MARKET MAP    50

5.5           CASE STUDY ANALYSIS 52

5.5.1        OIL & GAS CLIENT MODERNIZES REMOTE OPERATIONS WITH EXTERNETWORKS’ MANAGED NOC MONITORING SERVICES             52

5.5.2        ADTRAN STRENGTHENS ITS NOC SERVICE WITH INOC’S STRUCTURED ONBOARDING, TRAINING, AND QUALITY ASSURANCE       53

5.5.3        ADVANCED NETWORK PRODUCTS (ANP) ACCELERATES AUTOMATION AND SCALABILITY WITH CONNECTWISE RMM AND NOC SERVICES            53

5.6           SUPPLY CHAIN ANALYSIS             54

5.7           REGULATORY LANDSCAPE         55

5.7.1        REGULATORY BODIES, GOVERNMENT AGENCIES,

AND OTHER ORGANIZATIONS  55

5.7.1.1    European Data Protection Board (EDPB)      55

5.7.1.2    OECD Privacy Framework (Organization for Economic Co-operation and Development)              56

5.7.1.3    US Federal Trade Commission (FTC)              56

5.7.2        KEY REGULATIONS         58

5.7.2.1    North America      58

5.7.2.1.1 US           58

5.7.2.2    Europe   58

5.7.2.2.1 UK          59

5.7.2.3    Asia Pacific            59

5.7.2.3.1 India       59

5.7.2.3.2 Japan      59

5.7.2.4    Middle East & Africa            59

5.7.2.4.1 Saudi Arabia          59

5.7.2.5    Latin America       59

5.7.2.5.1 Brazil      59

5.8           PRICING ANALYSIS          60

5.8.1        INDICATIVE PRICING ANALYSIS, BY SERVICE TYPE, 2024                 60

5.9           TECHNOLOGY ANALYSIS             61

5.9.1        KEY TECHNOLOGIES     61

5.9.1.1    Network performance monitoring     61

5.9.1.2    Log parsing and indexing    61

5.9.1.3    Complex event processing (CEP)      62

5.9.2        ADJACENT TECHNOLOGIES       62

5.9.2.1    Machine learning (anomaly detection)             62

5.9.2.2    Automated incident remediation       62

5.9.3        COMPLEMENTARY TECHNOLOGIES       63

5.9.3.1    Synthetic transaction monitoring       63

5.9.3.2    Configuration automation   63

5.9.3.3    Threat intelligence ingestion              63

5.10         PATENT ANALYSIS          64

5.11         PORTER’S FIVE FORCES ANALYSIS           66

5.11.1      THREAT OF NEW ENTRANTS      67

5.11.2      THREAT OF SUBSTITUTES          67

5.11.3      BARGAINING POWER OF SUPPLIERS       67

5.11.4      BARGAINING POWER OF BUYERS             67

5.11.5      INTENSITY OF COMPETITIVE RIVALRY 67

5.12         TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS            68

5.13         KEY STAKEHOLDERS AND BUYING CRITERIA     68

5.13.1      KEY STAKEHOLDERS IN BUYING PROCESS           68

5.13.2      BUYING CRITERIA           69

5.14         KEY CONFERENCES AND EVENTS             70

5.15         TECHNOLOGY ROADMAP FOR NOC AS A SERVICE MARKET               70

5.15.1      SHORT-TERM ROADMAP (2023–2025)      70

5.15.2      MID-TERM ROADMAP (2026–2028)            71

5.15.3      LONG-TERM ROADMAP (2029–2030)        71

5.16         BEST PRACTICES IN NOC AS A SERVICE MARKET                 71

5.16.1      CODIFY RUNBOOKS AND SHIFT LEFT    71

5.16.2      CORRELATE BEFORE YOU TICKET           71

5.16.3      AUTOMATE FIRST‑LINE DIAGNOSTICS AND SAFE REMEDIATION 72

5.16.4      INTEGRATE ITSM BIDIRECTIONALLY AND REPORT WHAT MATTERS               72

5.16.5      MAINTAIN ACCURATE TOPOLOGY/CMDB FOR IMPACT AND ESCALATION           72

5.17         INVESTMENT & FUNDING SCENARIO     72

5.18         IMPACT OF GENERATIVE AI ON NOC AS A SERVICE MARKET               73

5.18.1      TOP USE CASES AND MARKET POTENTIAL          73

5.18.1.1  Key use cases         74

5.18.2      BEST PRACTICES              75

5.18.2.1  BFSI industry        75

5.18.2.2  IT & ITES industry               75

5.18.2.3  Healthcare & life sciences industry   75

5.18.3      CASE STUDIES OF GENERATIVE AI IMPLEMENTATION                 76

5.18.3.1  GenAI assisted correlation and RCA in a global financial

services NOC        76

5.18.3.2  Closed loop GenAI remediation for a cloud commerce portfolio                 76

5.18.3.3  Internet‑aware experience protection with GenAI insights

for a SaaS estate    76

5.18.4      CLIENT READINESS AND IMPACT ASSESSMENT 77

5.18.4.1  Client A: Global financial services enterprise  77

5.18.4.2  Client B: Regional e commerce portfolio          77

5.18.4.3  Client C: Multinational SaaS provider               77

5.19         IMPACT OF 2025 US TARIFF – OVERVIEW              77

5.19.1      INTRODUCTION              77

5.20         KEY TARIFF RATES          78

5.21         PRICE IMPACT ANALYSIS             79

5.22         IMPACT ON COUNTRY/REGION                80

5.22.1      NORTH AMERICA             80

5.22.2      EUROPE               81

5.22.3      ASIA PACIFIC     81

5.23         IMPACT ON INDUSTRY 82

6               NOC AS A SERVICE MARKET, BY SERVICE TYPE  84

6.1           INTRODUCTION              85

6.1.1        SERVICE TYPE: NOC AS A SERVICE MARKET DRIVERS                 86

6.2           EVENT MONITORING & MANAGEMENT                87

6.2.1        EFFECTIVE MONITORING SUPPRESSES NOISE, CORRELATES DEPENDENCIES, AND DELIVERS ENRICHED, ITSM-READY TICKETS   87

6.3           INCIDENT & PROBLEM MANAGEMENT 88

6.3.1        GROWING ADOPTION OF AUTOMATED, ITIL-ALIGNED, AND INTEGRATED INCIDENT/PROBLEM MANAGEMENT TO DRIVE MARKET EXPANSION       88

6.4           SERVICE REPORTING & ANALYSIS            89

6.4.1        DEMAND FOR REPORTING LINKING MTTR, CHANGES, AND PREVENTIVE WORK TO MEASURABLE OUTCOMES TO DRIVE MARKET 89

6.5           CAPACITY & CHANGE MANAGEMENT    90

6.5.1        RISING FOCUS ON CAPACITY & CHANGE AS INSTITUTIONAL CONTROLS TO DRIVE DEMAND FOR GOVERNED, MEASURABLE STABILITY IN OPERATIONS 90

6.6           OTHER SERVICE TYPES 91

7               NOC AS A SERVICE MARKET, BY SUPPORT MODEL                 93

7.1           INTRODUCTION              94

7.1.1        SUPPORT MODEL: NOC AS A SERVICE MARKET DRIVERS                 94

7.2           ONSITE 95

7.2.1        GROWING DEMAND FOR SECURE, LOW-LATENCY, HANDS-ON OPERATIONS TO DRIVE ADOPTION OF ONSITE MODELS               95

7.3           OFFSITE               96

7.3.1        RISING NEED FOR SCALABLE, AUTOMATED, AND COST-EFFICIENT 24X7 MONITORING AND INCIDENT HANDLING TO DRIVE OFFSITE MODEL GROWTH            96

7.4           HYBRID                97

7.4.1        INCREASING PREFERENCE FOR BALANCED MODELS COMBINING ONSITE PROXIMITY WITH CENTRALIZED SCALABILITY TO BOOST HYBRID ADOPTION    97

8               NOC AS A SERVICE MARKET, BY VERTICAL          99

8.1           INTRODUCTION              100

8.1.1        VERTICALS: NOC AS A SERVICE MARKET DRIVERS                 101

8.2           BANKING, FINANCIAL SERVICES, & INSURANCE (BFSI)                 103

8.2.1        BFSI DEMANDS ALWAYS‑ON, AUDIT‑READY NOC OPERATIONS MINIMIZING MTTR ACROSS COMPLEX, MULTI‑PARTY NETWORKS WITH DISCIPLINED CHANGE GOVERNANCE  103

8.3           HEALTHCARE & LIFE SCIENCES 104

8.3.1        HEALTHCARE REQUIRES CONTINUOUS, CLINICALLY AWARE NOC OPERATIONS PRESERVING UPTIME AND EVIDENCE FOR STRINGENT PRIVACY AND ACCREDITATION CONTROLS         104

8.4           GOVERNMENT & PUBLIC SECTOR            105

8.4.1        PUBLIC‑SECTOR BUYERS EXPECT NOCAAS WITH COMPLIANCE‑FIRST MONITORING, AUDITABLE CHANGE/INCIDENT EVIDENCE, AND ALIGNMENT TO MODERNIZED FEDRAMP‑STYLE CONTINUOUS MONITORING                 105

8.5           TELECOM & CSVS             106

8.5.1        TELECOM/CSV ADOPTION CENTERS ON GNOC‑STYLE SCALE, FIELD COORDINATION, AND POLICY‑DRIVEN SERVICE ASSURANCE SPANNING CARRIER WAN AND ENTERPRISE ACCESS 106

8.6           IT & ITES              107

8.6.1        IT/ITES FAVORS SCALABLE, AUTOMATION‑RICH OFFSITE NOCAAS TIGHTLY INTEGRATED WITH ITSM TO SUSTAIN UPTIME AND CUSTOMER COMMITMENTS       107

8.7           RETAIL & E-COMMERCE                108

8.7.1        RETAIL/E‑COMMERCE RELIES ON NOCAAS TO PREVENT AND RAPIDLY RESOLVE OUTAGES DURING PEAK TRADING, PAIRING OBSERVABILITY WITH STRICT CHANGE DISCIPLINE        108

8.8           ENERGY & UTILITIES     109

8.8.1        ENERGY NOCAAS BLENDS REAL‑TIME MONITORING OF DISTRIBUTED ASSETS WITH PERFORMANCE MANAGEMENT AND FIELD COORDINATION TO MAINTAIN AVAILABILITY AND SAFETY 109

8.9           TRANSPORTATION & LOGISTICS              110

8.9.1        TRANSPORTATION/LOGISTICS USES NOCAAS TO DETECT AND REMEDIATE EDGE ISSUES EARLY, COORDINATING FIELD ACTIONS TO AVOID COSTLY, CASCADING DISRUPTIONS         110

8.10         OTHER VERTICALS         111

9               NOC AS A SERVICE MARKET, BY REGION               112

9.1           INTRODUCTION              113

9.2           NORTH AMERICA             114

9.2.1        NORTH AMERICA: MACROECONOMIC OUTLOOK                 115

9.2.2        US           118

9.2.2.1    Automation-first, compliance-driven NOCaaS adoption to drive demand  118

9.2.3        CANADA               121

9.2.3.1    Cloud growth, privacy needs, and hybrid work to drive NOCaaS adoption 121

9.3           EUROPE               123

9.3.1        EUROPE: MACROECONOMIC OUTLOOK               124

9.3.2        GERMANY           127

9.3.2.1    Strict data protection, industrial uptime, and EU-resident operations to drive NOCaaS growth 127

9.3.3        UK          130

9.3.3.1    Outcome-driven SLAs, disciplined governance, and executive-ready reporting to drive NOCaaS adoption      130

9.3.4        FRANCE                132

9.3.4.1    Sovereignty, compliance, and localized reporting to drive NOCaaS demand 132

9.3.5        SPAIN    133

9.3.5.1    Cost discipline, EU compliance, and distributed estates to drive NOCaaS market   133

9.3.6        ITALY    133

9.3.6.1    Legacy interconnects, modernization needs, and sector compliance to drive NOCaaS uptake 133

9.3.7        REST OF EUROPE             134

9.4           ASIA PACIFIC     134

9.4.1        ASIA PACIFIC: MACROECONOMIC OUTLOOK     134

9.4.2        CHINA  139

9.4.2.1    Cloud growth, 5G expansion, and strict data rules make China largest NOCaaS market in Asia Pacific             139

9.4.3        JAPAN   141

9.4.3.1    High uptime demands in telecom, manufacturing, and finance to drive Japan’s NOCaaS growth            141

9.4.4        INDIA    141

9.4.4.1    Cloud expansion, fintech growth, and telecom modernization to drive India’s NOCaaS market             141

9.4.5        SOUTH KOREA  142

9.4.5.1    Dense 5G/edge networks and media/gaming demand push South Korea’s NOCaaS growth     142

9.4.6        AUSTRALIA & NEW ZEALAND     142

9.4.6.1    Banking, mining, and utilities spread across vast geographies to drive ANZ’s NOCaaS adoption          142

9.4.7        SINGAPORE        142

9.4.7.1    Singapore’s role as a financial and cloud hub to drive NOCaaS demand  142

9.4.8        REST OF ASIA PACIFIC   143

9.5           MIDDLE EAST & AFRICA                143

9.5.1        MIDDLE EAST & AFRICA: MACROECONOMIC OUTLOOK                 143

9.5.2        KSA        147

9.5.2.1    Vision 2030 digitalization, cloud-first policies, and hyperscaler expansions to drive rapid NOCaaS growth in KSA         147

9.5.3        UAE        149

9.5.3.1    Cloud adoption, cyber resilience, and outcome-based managed services to drive UAE’s NOCaaS demand        149

9.5.4        SOUTH AFRICA 150

9.5.4.1    Hybrid networks, data center hubs, and power reliability challenges to drive South Africa’s NOCaaS adoption     150

9.5.5        REST OF MIDDLE EAST & AFRICA             150

9.6           LATIN AMERICA                151

9.6.1        LATIN AMERICA: MACROECONOMIC OUTLOOK                 151

9.6.2        BRAZIL 154

9.6.2.1    Centralized NOC operations across multiple providers to drive demand  154

9.6.3        MEXICO                157

9.6.3.1    Integration of hybrid cloud and application monitoring with local field support to ensure continuous operational stability 157

9.6.4        REST OF LATIN AMERICA             157

10            COMPETITIVE LANDSCAPE         158

10.1         INTRODUCTION              158

10.2         KEY PLAYER STRATEGIES/RIGHT TO WIN, 2022–2025                 158

10.3         MARKET SHARE ANALYSIS, 2024                 159

10.3.1      MARKET RANKING ANALYSIS     162

10.4         REVENUE ANALYSIS, 2020–2024  162

10.5         BRAND/PRODUCT COMPARISON             163

10.6         COMPANY VALUATION AND FINANCIAL METRICS                 164

10.7         COMPANY EVALUATION MATRIX: KEY PLAYERS, 2024                 164

10.7.1      STARS   164

10.7.2      EMERGING LEADERS     164

10.7.3      PERVASIVE PLAYERS      165

10.7.4      PARTICIPANTS 165

10.7.5      COMPANY FOOTPRINT: KEY PLAYERS, 2024         166

10.7.5.1  Company footprint               166

10.7.5.2  Region footprint   167

10.7.5.3  Service type footprint           168

10.7.5.4  Support model footprint      169

10.7.5.5  Vertical footprint  170

10.8         COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2024        171

10.8.1      PROGRESSIVE COMPANIES         171

10.8.2      RESPONSIVE COMPANIES            171

10.8.3      DYNAMIC COMPANIES  171

10.8.4      STARTING BLOCKS         171

10.8.5      COMPETITIVE BENCHMARKING: STARTUPS/SMES, 2024                 173

10.8.5.1  Detailed list of key startups/SMEs    173

10.8.5.2  Competitive benchmarking of key startups/SMEs          174

10.9         COMPETITIVE SCENARIO             174

10.9.1      PRODUCT LAUNCHES   174

10.9.2      DEALS  175

11            COMPANY PROFILES      176

11.1         KEY PLAYERS     176

11.1.1      FUJITSU                176

11.1.1.1  Business overview 176

11.1.1.2  Products/Solutions/Services offered 178

11.1.1.3  Recent developments           178

11.1.1.3.1                Product launches  178

11.1.1.3.2                Deals      179

11.1.1.4  MnM view              179

11.1.1.4.1                Right to win           179

11.1.1.4.2                Strategic choices   179

11.1.1.4.3                Weaknesses and competitive threats 179

11.1.2      KASEYA 180

11.1.2.1  Business overview 180

11.1.2.2  Products/Solutions/Services offered 180

11.1.2.3  Recent developments           181

11.1.2.3.1                Product launches  181

11.1.2.4  MnM view              181

11.1.2.4.1                Right to win           181

11.1.2.4.2                Strategic choices   181

11.1.2.4.3                Weaknesses and competitive threats 181

11.1.3      SIFY TECHNOLOGIES     182

11.1.3.1  Business overview 182

11.1.3.2  Products/Solutions/Services offered 184

11.1.3.3  MnM view              184

11.1.3.3.1                Right to win           184

11.1.3.3.2                Strategic choices   184

11.1.3.3.3                Weaknesses and competitive threats 184

11.1.4      PARK PLACE TECHNOLOGIES    185

11.1.4.1  Business overview 185

11.1.4.2  Products/Solutions/Services offered 185

11.1.4.3  Recent developments           186

11.1.4.3.1                Product launches  186

11.1.4.4  MnM view              186

11.1.4.4.1                Right to win           186

11.1.4.4.2                Strategic choices   186

11.1.4.4.3                Weaknesses and competitive threats 186

11.1.5      CONNECTWISE (THOMA BRAVO)             187

11.1.5.1  Business overview 187

11.1.5.2  Products/Solutions/Services offered 187

11.1.5.3  Recent developments           188

11.1.5.3.1                Deals      188

11.1.5.4  MnM view              188

11.1.5.4.1                Right to win           188

11.1.5.4.2                Strategic choices   188

11.1.5.4.3                Weaknesses and competitive threats 188

11.1.6      INOC (A GENNX360 PORTFOLIO COMPANY)       189

11.1.6.1  Business overview 189

11.1.6.2  Products/Solutions/Services offered 189

11.1.6.3  Recent developments           190

11.1.6.3.1                Deals      190

11.1.7      IGLASS NETWORKS (20 SOUTH PARTNERS)         191

11.1.7.1  Business overview 191

11.1.7.2  Products/Solutions/Services offered 191

11.1.7.3  Recent developments           192

11.1.7.3.1                Deals      192

11.1.8      TAILWIND VOICE & DATA            193

11.1.8.1  Business overview 193

11.1.8.2  Products/Solutions/Services offered 193

11.1.9      GCX (3I INFRASTRUCTURE PLC)                194

11.1.9.1  Business overview 194

11.1.9.2  Products/Solutions/Services offered 194

11.1.9.3  Recent developments           195

11.1.9.3.1                Deals      195

11.1.10   STRUCTURED COMMUNICATION SYSTEMS        196

11.1.10.1                 Business overview 196

11.1.10.2                 Products/Solutions/Services offered 196

11.2         OTHER KEY PLAYERS     197

11.2.1      INFRASSIST TECHNOLOGIES      197

11.2.2      EXTNOC (EXTERNETWORKS)     198

11.2.3      MISSION CONTROL NOC              199

11.2.4      WORKSENT        200

11.2.5      CHR MANAGED SERVICES            201

11.2.6      SCIENCESOFT   202

11.2.7      MICROSCAN COMMUNICATIONS             203

11.2.8      CBS (COSMOS BUSINESS SYSTEMS)         204

11.2.9      QUADRANG SYSTEMS   205

11.2.10   FUTURISM TECHNOLOGIES       206

11.2.11   EMAPTA               207

11.3         STARTUPS/SMES              208

11.3.1      NETRIO                208

11.3.2      QUANZA              209

11.3.3      CLOUDSMARTZ                210

11.3.4      HSC (HUGHES SYSTIQUE CORPORATION)           211

11.3.5      MEDHA CLOUD                212

11.3.6      TECEZE                213

11.3.7      HEX64   214

12            ADJACENT AND RELATED MARKETS      215

12.1         INTRODUCTION              215

12.2         DATA CENTER NETWORKING MARKET 215

12.2.1      MARKET DEFINITION   215

12.3         SOC AS A SERVICE (SOCAAS) MARKET    221

12.3.1      MARKET DEFINITION   221

13            APPENDIX           241

13.1         DISCUSSION GUIDE        241

13.2         KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL                244

13.3         CUSTOMIZATION OPTIONS        246

13.4         RELATED REPORTS         246

13.5         AUTHOR DETAILS           247

LIST OF TABLES

TABLE 1                USD EXCHANGE RATES, 2020–2024            29

TABLE 2                NOC AS A SERVICE MARKET: ECOSYSTEM                 51

TABLE 3                NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES,

AND OTHER ORGANIZATIONS  56

TABLE 4                EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES,

AND OTHER ORGANIZATIONS  57

TABLE 5                ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES,

AND OTHER ORGANIZATIONS  57

TABLE 6                ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES,

AND OTHER ORGANIZATIONS  58

TABLE 7                INDICATIVE PRICING ANALYSIS, BY SERVICE TYPE, 2024           61

TABLE 8                LIST OF KEY PATENTS   65

TABLE 9                PORTER’S FIVE FORCES’ IMPACT ON NOC AS A SERVICE MARKET             66

TABLE 10              INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP VERTICALS  69

TABLE 11              KEY BUYING CRITERIA FOR TOP VERTICALS                 69

TABLE 12              NOC AS A SERVICE MARKET: DETAILED LIST OF KEY CONFERENCES

AND EVENTS, 2025–2026                 70

TABLE 13              US-ADJUSTED RECIPROCAL TARIFF RATES                 78

TABLE 14              EXPECTED CHANGE IN PRICES AND LIKELY IMPACT ON END-USE MARKET

DUE TO TARIFF IMPACT               79

TABLE 15              NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2019–2024 (USD MILLION)            86

TABLE 16              NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2025–2030 (USD MILLION)            86

TABLE 17              EVENT MONITORING & MANAGEMENT: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   87

TABLE 18              EVENT MONITORING & MANAGEMENT: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   87

TABLE 19              INCIDENT & PROBLEM MANAGEMENT: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   88

TABLE 20              INCIDENT & PROBLEM MANAGEMENT: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   89

TABLE 21              SERVICE REPORTING & ANALYSIS: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   89

TABLE 22              SERVICE REPORTING & ANALYSIS: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   90

TABLE 23              CAPACITY & CHANGE MANAGEMENT: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   90

TABLE 24              CAPACITY & CHANGE MANAGEMENT: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   91

TABLE 25              OTHER SERVICE TYPES: NOC AS A SERVICE MARKET, BY REGION,

2019–2024 (USD MILLION)            91

TABLE 26              OTHER SERVICE TYPES: NOC AS A SERVICE MARKET, BY REGION,

2025–2030 (USD MILLION)            92

TABLE 27              NOC AS A SERVICE MARKET, BY SUPPORT MODEL, 2019–2024 (USD MILLION)           95

TABLE 28              NOC AS A SERVICE MARKET, BY SUPPORT MODEL, 2025–2030 (USD MILLION)           95

TABLE 29              ONSITE: NOC AS A SERVICE MARKET, BY REGION, 2019–2024 (USD MILLION)          96

TABLE 30              ONSITE: NOC AS A SERVICE MARKET, BY REGION, 2025–2030 (USD MILLION)          96

TABLE 31              OFFSITE: NOC AS A SERVICE MARKET, BY REGION, 2019–2024 (USD MILLION)          97

TABLE 32              OFFSITE: NOC AS A SERVICE MARKET, BY REGION, 2025–2030 (USD MILLION)          97

TABLE 33              HYBRID: NOC AS A SERVICE MARKET, BY REGION, 2019–2024 (USD MILLION)          98

TABLE 34              HYBRID: NOC AS A SERVICE MARKET, BY REGION, 2025–2030 (USD MILLION)          98

TABLE 35              NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)       102

TABLE 36              NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)       102

TABLE 37              BFSI: NOC AS A SERVICE MARKET, BY REGION, 2019–2024 (USD MILLION)            103

TABLE 38              BFSI: NOC AS A SERVICE MARKET, BY REGION, 2025–2030 (USD MILLION)            103

TABLE 39              HEALTHCARE & LIFE SCIENCES: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   104

TABLE 40              HEALTHCARE & LIFE SCIENCES: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   104

TABLE 41              GOVERNMENT & PUBLIC SECTOR: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   105

TABLE 42              GOVERNMENT & PUBLIC SECTOR: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   105

TABLE 43              TELECOM & CSVS: NOC AS A SERVICE MARKET, BY REGION,

2019–2024 (USD MILLION)            106

TABLE 44              TELECOM & CSVS: NOC AS A SERVICE MARKET, BY REGION,

2025–2030 (USD MILLION)            106

TABLE 45              IT & ITES: NOC AS A SERVICE MARKET, BY REGION, 2019–2024 (USD MILLION)          107

TABLE 46              IT & ITES: NOC AS A SERVICE MARKET, BY REGION, 2025–2030 (USD MILLION)          107

TABLE 47              RETAIL & E-COMMERCE: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   108

TABLE 48              RETAIL & E-COMMERCE: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   108

TABLE 49              ENERGY & UTILITIES: NOC AS A SERVICE MARKET, BY REGION,

2019–2024 (USD MILLION)            109

TABLE 50              ENERGY & UTILITIES: NOC AS A SERVICE MARKET, BY REGION,

2025–2030 (USD MILLION)            109

TABLE 51              TRANSPORTATION & LOGISTICS: NOC AS A SERVICE MARKET,

BY REGION, 2019–2024 (USD MILLION)   110

TABLE 52              TRANSPORTATION & LOGISTICS: NOC AS A SERVICE MARKET,

BY REGION, 2025–2030 (USD MILLION)   110

TABLE 53             OTHER VERTICALS: NOC AS A SERVICE MARKET, BY REGION,

2019–2024 (USD MILLION)            111

TABLE 54             OTHER VERTICALS: NOC AS A SERVICE MARKET, BY REGION,

2025–2030 (USD MILLION)            111

TABLE 55              NOC AS A SERVICE MARKET, BY REGION, 2019–2024 (USD MILLION)       113

TABLE 56              NOC AS A SERVICE MARKET, BY REGION, 2025–2030 (USD MILLION)       114

TABLE 57              NORTH AMERICA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            116

TABLE 58              NORTH AMERICA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            116

TABLE 59              NORTH AMERICA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            116

TABLE 60              NORTH AMERICA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            117

TABLE 61              NORTH AMERICA: NOC AS A SERVICE MARKET, BY VERTICAL,

2019–2024 (USD MILLION)            117

TABLE 62              NORTH AMERICA: NOC AS A SERVICE MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            117

TABLE 63              NORTH AMERICA: NOC AS A SERVICE MARKET, BY COUNTRY,

2019–2024 (USD MILLION)            118

TABLE 64              NORTH AMERICA: NOC AS A SERVICE MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            118

TABLE 65              US: NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2019–2024 (USD MILLION)                119

TABLE 66              US: NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2025–2030 (USD MILLION)                119

TABLE 67              US: NOC AS A SERVICE MARKET, BY SUPPORT MODEL, 2019–2024 (USD MILLION)           119

TABLE 68              US: NOC AS A SERVICE MARKET, BY SUPPORT MODEL, 2025–2030 (USD MILLION)           120

TABLE 69              US: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)            120

TABLE 70              US: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)            120

TABLE 71              CANADA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            121

TABLE 72              CANADA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            122

TABLE 73              CANADA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            122

TABLE 74              CANADA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            122

TABLE 75              CANADA: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)     123

TABLE 76              CANADA: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)     123

TABLE 77              EUROPE: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            125

TABLE 78              EUROPE: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            125

TABLE 79              EUROPE: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            125

TABLE 80              EUROPE: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            125

TABLE 81              EUROPE: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)     126

TABLE 82              EUROPE: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)     126

TABLE 83              EUROPE: NOC AS A SERVICE MARKET, BY COUNTRY, 2019–2024 (USD MILLION)     127

TABLE 84              EUROPE: NOC AS A SERVICE MARKET, BY COUNTRY, 2025–2030 (USD MILLION)     127

TABLE 85              GERMANY: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            128

TABLE 86              GERMANY: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            128

TABLE 87              GERMANY: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            128

TABLE 88              GERMANY: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            129

TABLE 89              GERMANY: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)     129

TABLE 90              GERMANY: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)     129

TABLE 91              UK: NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2019–2024 (USD MILLION)                130

TABLE 92              UK: NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2025–2030 (USD MILLION)                131

TABLE 93              UK: NOC AS A SERVICE MARKET, BY SUPPORT MODEL, 2019–2024 (USD MILLION)           131

TABLE 94              UK: NOC AS A SERVICE MARKET, BY SUPPORT MODEL, 2025–2030 (USD MILLION)           131

TABLE 95              UK: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)            132

TABLE 96              UK: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)            132

TABLE 97              ASIA PACIFIC: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            135

TABLE 98              ASIA PACIFIC: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            136

TABLE 99              ASIA PACIFIC: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            136

TABLE 100            ASIA PACIFIC: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            136

TABLE 101            ASIA PACIFIC: NOC AS A SERVICE MARKET, BY VERTICAL,

2019–2024 (USD MILLION)            137

TABLE 102            ASIA PACIFIC: NOC AS A SERVICE MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            137

TABLE 103            ASIA PACIFIC: NOC AS A SERVICE MARKET, BY COUNTRY,

2019–2024 (USD MILLION)            138

TABLE 104            ASIA PACIFIC: NOC AS A SERVICE MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            138

TABLE 105            CHINA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            139

TABLE 106            CHINA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            139

TABLE 107            CHINA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            140

TABLE 108            CHINA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            140

TABLE 109            CHINA: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)     140

TABLE 110            CHINA: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)     141

TABLE 111            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY SERVICE TYPE, 2019–2024 (USD MILLION)      144

TABLE 112            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY SERVICE TYPE, 2025–2030 (USD MILLION)      144

TABLE 113            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY SUPPORT MODEL, 2019–2024 (USD MILLION)                144

TABLE 114            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY SUPPORT MODEL, 2025–2030 (USD MILLION)                145

TABLE 115            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY VERTICAL, 2019–2024 (USD MILLION)               145

TABLE 116            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY VERTICAL, 2025–2030 (USD MILLION)               146

TABLE 117            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY COUNTRY, 2019–2024 (USD MILLION)               146

TABLE 118            MIDDLE EAST & AFRICA: NOC AS A SERVICE MARKET,

BY COUNTRY, 2025–2030 (USD MILLION)               146

TABLE 119            KSA: NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2019–2024 (USD MILLION)                147

TABLE 120            KSA: NOC AS A SERVICE MARKET, BY SERVICE TYPE, 2025–2030 (USD MILLION)                148

TABLE 121            KSA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            148

TABLE 122            KSA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            148

TABLE 123            KSA: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)            149

TABLE 124            KSA: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)            149

TABLE 125            LATIN AMERICA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            152

TABLE 126            LATIN AMERICA: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            152

TABLE 127            LATIN AMERICA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            152

TABLE 128            LATIN AMERICA: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            153

TABLE 129            LATIN AMERICA: NOC AS A SERVICE MARKET, BY VERTICAL,

2019–2024 (USD MILLION)            153

TABLE 130            LATIN AMERICA: NOC AS A SERVICE MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            153

TABLE 131            LATIN AMERICA: NOC AS A SERVICE MARKET, BY COUNTRY,

2019–2024 (USD MILLION)            154

TABLE 132            LATIN AMERICA: NOC AS A SERVICE MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            154

TABLE 133            BRAZIL: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2019–2024 (USD MILLION)            155

TABLE 134            BRAZIL: NOC AS A SERVICE MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            155

TABLE 135            BRAZIL: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2019–2024 (USD MILLION)            155

TABLE 136            BRAZIL: NOC AS A SERVICE MARKET, BY SUPPORT MODEL,

2025–2030 (USD MILLION)            155

TABLE 137            BRAZIL: NOC AS A SERVICE MARKET, BY VERTICAL, 2019–2024 (USD MILLION)     156

TABLE 138            BRAZIL: NOC AS A SERVICE MARKET, BY VERTICAL, 2025–2030 (USD MILLION)     156

TABLE 139            OVERVIEW OF STRATEGIES DEPLOYED BY KEY NOC AS A SERVICE MARKET PLAYERS, JANUARY 2022–JULY 2025                 158

TABLE 140            NOC AS A SERVICE MARKET: DEGREE OF COMPETITION 160

TABLE 141            NOC AS A SERVICE MARKET: REGION FOOTPRINT       167

TABLE 142            NOC AS A SERVICE MARKET: SERVICE TYPE FOOTPRINT       168

TABLE 143            NOC AS A SERVICE MARKET: SUPPORT MODEL FOOTPRINT       169

TABLE 144            NOC AS A SERVICE MARKET: VERTICAL FOOTPRINT       170

TABLE 145            NOC AS A SERVICE MARKET: LIST OF KEY STARTUPS/SMES              173

TABLE 146            NOC AS A SERVICE MARKET: COMPETITIVE BENCHMARKING OF

KEY STARTUPS/SMES    174

TABLE 147            NOC AS A SERVICE MARKET: PRODUCT LAUNCHES, SEPTEMBER 2024–JUNE 2025               174

TABLE 148            NOC AS A SERVICE MARKET: DEALS, SEPTEMBER 2022–FEBRUARY 2024             175

TABLE 149            FUJITSU: COMPANY OVERVIEW 176

TABLE 150            FUJITSU: PRODUCTS/SOLUTIONS/SERVICES OFFERED             178

TABLE 151            FUJITSU: PRODUCT LAUNCHES                 178

TABLE 152            FUJITSU: DEALS                179

TABLE 153            KASEYA: COMPANY OVERVIEW 180

TABLE 154            KASEYA: PRODUCTS/SOLUTIONS/SERVICES OFFERED             180

TABLE 155            KASEYA: PRODUCT LAUNCHES 181

TABLE 156            SIFY TECHNOLOGIES: COMPANY OVERVIEW                 182

TABLE 157            SIFY TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED    184

TABLE 158            PARK PLACE TECHNOLOGIES: COMPANY OVERVIEW          185

TABLE 159            PARK PLACE TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED    185

TABLE 160            PARK PLACE TECHNOLOGIES: PRODUCT LAUNCHES          186

TABLE 161            CONNECTWISE: COMPANY OVERVIEW 187

TABLE 162            CONNECTWISE: PRODUCTS/SOLUTIONS/SERVICES OFFERED    187

TABLE 163            CONNECTWISE: DEALS 188

TABLE 164            INOC: COMPANY OVERVIEW      189

TABLE 165            INOC: PRODUCTS/SOLUTIONS/SERVICES OFFERED             189

TABLE 166            INOC: DEALS     190

TABLE 167            IGLASS NETWORKS: COMPANY OVERVIEW                 191

TABLE 168            IGLASS NETWORKS: PRODUCTS/SOLUTIONS/SERVICES OFFERED    191

TABLE 169            IGLASS NETWORKS: DEALS         192

TABLE 170            TAILWIND VOICE & DATA: COMPANY OVERVIEW          193

TABLE 171            TAILWIND VOICE & DATA: PRODUCTS/SOLUTIONS/SERVICES OFFERED    193

TABLE 172            GCX: COMPANY OVERVIEW        194

TABLE 173            GCX: PRODUCTS/SOLUTIONS/SERVICES OFFERED             194

TABLE 174            GCX: DEALS        195

TABLE 175            STRUCTURED COMMUNICATION SYSTEMS: COMPANY OVERVIEW   196

TABLE 176            STRUCTURED COMMUNICATION SYSTEMS: PRODUCTS/SOLUTIONS/

SERVICES OFFERED        196

TABLE 177            DATA CENTER NETWORKING MARKET, BY OFFERING, 2019–2023 (USD MILLION)     215

TABLE 178            DATA CENTER NETWORKING MARKET, BY OFFERING, 2024–2029 (USD MILLION)     216

TABLE 179            DATA CENTER NETWORKING MARKET, BY HARDWARE, 2019–2023 (USD MILLION)  216

TABLE 180            DATA CENTER NETWORKING MARKET, BY HARDWARE, 2024–2029 (USD MILLION)  216

TABLE 181            DATA CENTER NETWORKING MARKET, BY SOFTWARE, 2019–2023 (USD MILLION)   216

TABLE 182            DATA CENTER NETWORKING MARKET, BY SOFTWARE, 2024–2029 (USD MILLION)   217

TABLE 183            DATA CENTER NETWORKING MARKET, BY SERVICE, 2019–2023 (USD MILLION)         217

TABLE 184            DATA CENTER NETWORKING MARKET, BY SERVICE, 2024–2029 (USD MILLION)         217

TABLE 185            DATA CENTER NETWORKING MARKET, BY END USER, 2019–2023 (USD MILLION)                217

TABLE 186            DATA CENTER NETWORKING MARKET, BY END USER, 2024–2029 (USD MILLION)                218

TABLE 187            ENTERPRISES: DATA CENTER NETWORKING MARKET,

BY REGION, 2019–2023 (USD MILLION)   218

TABLE 188            ENTERPRISES: DATA CENTER NETWORKING MARKET,

BY REGION, 2024–2029 (USD MILLION)   218

TABLE 189            TELECOM SERVICE PROVIDERS: DATA CENTER NETWORKING MARKET,

BY REGION, 2019–2023 (USD MILLION)   219

TABLE 190            TELECOM SERVICE PROVIDERS: DATA CENTER NETWORKING MARKET,

BY REGION, 2024–2029 (USD MILLION)   219

TABLE 191            CLOUD SERVICE PROVIDERS: DATA CENTER NETWORKING MARKET,

BY REGION, 2019–2023 (USD MILLION)   219

TABLE 192            CLOUD SERVICE PROVIDERS: DATA CENTER NETWORKING MARKET,

BY REGION, 2024–2029 (USD MILLION)   220

TABLE 193            DATA CENTER NETWORKING MARKET, BY REGION, 2019–2023 (USD MILLION)          220

TABLE 194            DATA CENTER NETWORKING MARKET, BY REGION, 2024–2029 (USD MILLION)          220

TABLE 195            SOC-AS-A-SERVICE MARKET, BY SERVICE TYPE, 2018–2023 (USD MILLION)            221

TABLE 196            SOC-AS-A-SERVICE MARKET, BY SERVICE TYPE, 2024–2030 (USD MILLION)            221

TABLE 197            MANAGED SIEM & LOG MANAGEMENT: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   222

TABLE 198            MANAGED SIEM & LOG MANAGEMENT: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   222

TABLE 199            VULNERABILITY SCANNING & ASSESSMENT: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   222

TABLE 200            VULNERABILITY SCANNING & ASSESSMENT: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   223

TABLE 201            THREAT DETECTION & REMEDIATION: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   223

TABLE 202            THREAT DETECTION & REMEDIATION: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   223

TABLE 203            INCIDENT RESPONSE SERVICES: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   224

TABLE 204            INCIDENT RESPONSE SERVICES: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   224

TABLE 205            GOVERNANCE, RISK, & COMPLIANCE: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   224

TABLE 206            GOVERNANCE, RISK, & COMPLIANCE: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   225

TABLE 207            SOC-AS-A-SERVICE MARKET, BY OFFERING, 2018–2023 (USD MILLION)            225

TABLE 208            SOC-AS-A-SERVICE MARKET, BY OFFERING, 2024–2030 (USD MILLION)            225

TABLE 209            FULLY MANAGED: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            225

TABLE 210            FULLY MANAGED: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            226

TABLE 211            CO-MANAGED: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            226

TABLE 212            CO-MANAGED: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            226

TABLE 213            SOC-AS-A-SERVICE MARKET, BY ORGANIZATION SIZE, 2018–2023 (USD MILLION)               226

TABLE 214            SOC-AS-A-SERVICE MARKET, BY ORGANIZATION SIZE, 2024–2030 (USD MILLION)               227

TABLE 215            SMALL AND MEDIUM-SIZED ENTERPRISES: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   227

TABLE 216            SMALL AND MEDIUM-SIZED ENTERPRISES: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   227

TABLE 217            LARGE ENTERPRISES: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            228

TABLE 218            LARGE ENTERPRISES: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            228

TABLE 219            SOC-AS-A-SERVICE MARKET, BY SECURITY TYPE, 2018–2023 (USD MILLION)                228

TABLE 220            SOC-AS-A-SERVICE MARKET, BY SECURITY TYPE, 2024–2030 (USD MILLION)                229

TABLE 221            NETWORK SECURITY: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            229

TABLE 222            NETWORK SECURITY: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            229

TABLE 223            CLOUD SECURITY: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            230

TABLE 224            CLOUD SECURITY: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            230

TABLE 225            ENDPOINT SECURITY: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            230

TABLE 226            ENDPOINT SECURITY: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            231

TABLE 227            APPLICATION SECURITY: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   231

TABLE 228            APPLICATION SECURITY: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   231

TABLE 229            SOC-AS-A-SERVICE MARKET, BY SECTOR, 2018–2023 (USD MILLION)       232

TABLE 230            SOC-AS-A-SERVICE MARKET, BY SECTOR, 2024–2030 (USD MILLION)       232

TABLE 231            PUBLIC SECTOR: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            232

TABLE 232            PUBLIC SECTOR: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            232

TABLE 233            PRIVATE SECTOR: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            233

TABLE 234            PRIVATE SECTOR: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            233

TABLE 235            SOC-AS-A-SERVICE MARKET, BY VERTICAL, 2018–2023 (USD MILLION)            233

TABLE 236            SOC-AS-A-SERVICE MARKET, BY VERTICAL, 2024–2030 (USD MILLION)            234

TABLE 237            BFSI: SOC-AS-A-SERVICE MARKET, BY REGION, 2018–2023 (USD MILLION)            234

TABLE 238            BFSI: SOC-AS-A-SERVICE MARKET, BY REGION, 2024–2030 (USD MILLION)            234

TABLE 239            HEALTHCARE: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            235

TABLE 240            HEALTHCARE: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            235

TABLE 241            GOVERNMENT: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            235

TABLE 242            GOVERNMENT: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            236

TABLE 243          MANUFACTURING: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            236

TABLE 244          MANUFACTURING: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            236

TABLE 245            ENERGY & UTILITIES: SOC-AS-A-SERVICE MARKET, BY REGION,

2018–2023 (USD MILLION)            237

TABLE 246            ENERGY & UTILITIES: SOC-AS-A-SERVICE MARKET, BY REGION,

2024–2030 (USD MILLION)            237

TABLE 247            IT & ITES: SOC-AS-A-SERVICE MARKET, BY REGION, 2018–2023 (USD MILLION)          237

TABLE 248            IT & ITES: SOC-AS-A-SERVICE MARKET, BY REGION, 2024–2030 (USD MILLION)          238

TABLE 249            TELECOMMUNICATIONS: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   238

TABLE 250            TELECOMMUNICATIONS: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   238

TABLE 251            TRANSPORTATION & LOGISTICS: SOC-AS-A-SERVICE MARKET,

BY REGION, 2018–2023 (USD MILLION)   239

TABLE 252            TRANSPORTATION & LOGISTICS: SOC-AS-A-SERVICE MARKET,

BY REGION, 2024–2030 (USD MILLION)   239

TABLE 253            SOC-AS-A-SERVICE MARKET, BY REGION, 2018–2023 (USD MILLION)       239

TABLE 254            SOC-AS-A-SERVICE MARKET, BY REGION, 2024–2030 (USD MILLION)       240

LIST OF FIGURES

FIGURE 1              NOC AS A SERVICE MARKET: RESEARCH DESIGN                 31

FIGURE 2              BREAKDOWN OF PRIMARY INTERVIEWS, BY COMPANY TYPE,

DESIGNATION, AND REGION     33

FIGURE 3              NOC AS A SERVICE MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES         34

FIGURE 4              MARKET SIZE ESTIMATION METHODOLOGY–APPROACH 1 (SUPPLY SIDE): REVENUE OF VENDORS IN NOC AS A SERVICE MARKET        35

FIGURE 5              MARKET SIZE ESTIMATION METHODOLOGY–APPROACH 2 (DEMAND SIDE):

NOC AS A SERVICE MARKET        36

FIGURE 6              MARKET SIZE ESTIMATION METHODOLOGY: DEMAND-SIDE ANALYSIS             37

FIGURE 7              BOTTOM-UP APPROACH USING COMPANY REVENUES          37

FIGURE 8              NOC AS A SERVICE MARKET: DATA TRIANGULATION             38

FIGURE 9              NOC AS A SERVICE MARKET, 2023–2030 (USD MILLION)            40

FIGURE 10            NOC AS A SERVICE MARKET, BY REGION (2025)                 41

FIGURE 11            RISING COMPLEXITY OF HYBRID IT ENVIRONMENTS AND GROWING NEED

FOR 24X7 AUTOMATED NETWORK MONITORING AND INCIDENT MANAGEMENT

TO DRIVE MARKET         42

FIGURE 12            EVENT MONITORING & MANAGEMENT SEGMENT TO LEAD MARKET DURING FORECAST PERIOD                 43

FIGURE 13            ONSITE SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD       43

FIGURE 14            BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING

FORECAST PERIOD         44

FIGURE 15            EVENT MONITORING & MANAGEMENT AND ONSITE SEGMENTS TO ACCOUNT

FOR SIGNIFICANT MARKET SHARES IN 2025         44

FIGURE 16            NOC AS A SERVICE MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES,

AND CHALLENGES          46

FIGURE 17            EVOLUTION: NOC AS A SERVICE               49

FIGURE 18            KEY PLAYERS IN NOC AS A SERVICE MARKET ECOSYSTEM       52

FIGURE 19            NOC AS A SERVICE MARKET: SUPPLY CHAIN ANALYSIS            54

FIGURE 20            INDICATIVE PRICING ANALYSIS, BY SERVICE TYPE, 2024           60

FIGURE 21            LIST OF KEY PATENTS FOR NOC AS A SERVICE, 2014–2025              64

FIGURE 22            NOC AS A SERVICE MARKET: PORTER’S FIVE FORCES ANALYSIS           66

FIGURE 23            NOC AS A SERVICE MARKET: DISRUPTIONS IMPACTING CUSTOMER BUSINESS          68

FIGURE 24            INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP VERTICALS  68

FIGURE 25            KEY BUYING CRITERIA FOR TOP VERTICALS                 69

FIGURE 26            INVESTMENT & FUNDING SCENARIO, 2019–2024 (USD MILLION) 72

FIGURE 27            MARKET POTENTIAL OF GENERATIVE AI IN ENHANCING NOC AS A SERVICE                73

FIGURE 28            GENERATIVE AI BEST PRACTICES ACROSS MAJOR INDUSTRIES       76

FIGURE 29            INCIDENT & PROBLEM MANAGEMENT SEGMENT TO GROW AT HIGHEST

CAGR DURING FORECAST PERIOD          85

FIGURE 30            HYBRID TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD         94

FIGURE 31            HEALTHCARE & LIFE SCIENCES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 101

FIGURE 32            NORTH AMERICA: NOC AS A SERVICE MARKET SNAPSHOT          115

FIGURE 33            ASIA PACIFIC: NOC AS A SERVICE MARKET SNAPSHOT          135

FIGURE 34            SHARES OF LEADING COMPANIES IN NOC AS A SERVICE MARKET, 2024 159

FIGURE 35            NOC AS A SERVICE MARKET: RANKING ANALYSIS OF TOP FIVE PLAYERS              162

FIGURE 36            REVENUE ANALYSIS OF KEY PLAYERS IN NOC AS A SERVICE MARKET,

2020–2024 (USD MILLION)            162

FIGURE 37            NOC AS A SERVICE MARKET: BRAND/PRODUCT COMPARISON   163

FIGURE 38            COMPANY VALUATION: 2025      164

FIGURE 39            NOC AS A SERVICE MARKET: COMPANY EVALUATION MATRIX (KEY PLAYERS), 2024         165

FIGURE 40            NOC AS A SERVICE MARKET: COMPANY FOOTPRINT       166

FIGURE 41            NOC AS A SERVICE MARKET: COMPANY EVALUATION MATRIX

(STARTUPS/SMES), 2024                172

FIGURE 42            FUJITSU: COMPANY SNAPSHOT                177

FIGURE 43            SIFY TECHNOLOGIES: COMPANY SNAPSHOT                 183


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