Agentic AI Market – Global Forecast To 2032
에이전트형 AI 시장 – 오퍼링(에이전트형 AI 인프라, 에이전트형 AI SaaS, 에이전트형 AI 플랫폼, 에이전트형 AI 서비스), 수평형 유스 케이스(고객 경험, 데이터 분석 및 BI, 영업, 마케팅, 코딩 테스트, SecOps) – 2032년까지의 세계 예측
Agentic AI Market by Offering (Agentic AI Infrastructure, Agentic AI SaaS, Agentic AI Platforms, Agentic AI Services), Horizontal Use Case (Customer Experience, Data Analytics & BI, Sales, Marketing, Coding & Testing, SecOps) – Global Forecast to 2032
| 조사회사 | MarketsandMarkets |
| 출판년월 | 2025년6월 |
| 페이지 수 | 403 |
| 도표 수 | 368 |
| 라이센스 | Single User License |
| 가격 | USD 4,950 |
| 구성 | 영문조사보고서 |
에이전트형 AI 시장은 2025년 중 70억 6,000만 달러 규모가 되어, 2025년부터 2032년에 걸쳐 연평균 성장률(CAGR) 44.6%로 성장해, 2032년에는 932억 달러에 달할 것으로 MarketssMarkets에서는 예측하고 있습니다.에이전트 AI 시장은 영역 한정의 RLHF(인간의 피드백에 의한 강화 학습), 사고 연쇄(CoT), 행동 데이터 세트에 근거해 에이전트의 미조정을 실시하는 에이전트형 AI 플랫폼의 대응이 증가가 시장 성장의 촉진 요인이 되고 있습니다. MarketsandMarkets는 시장 성장 촉진 요인과 저해 요인을 다음과 같습니다.
시장 성장 촉진 요인
- 엔드 투 엔드 워크플로우를 능률화하는 하이퍼 자동화에 대한 기업의 수요 증가
- 자율적인 다중 단계에서 작업을 수행할 수 있는 LLM, 메모리, 오케스트레이션 개발
- 고성능 컴퓨팅 및 확장 가능한 AI 배포 환경에 대한 액세스 확산
성장 억제 요인
- 지역을 넘어서는 안전한 에이전트 공동작업을 위한 표준의 불일치
- 간단한 자동화로 부족한 부문의 불확실한 투자 회수율(ROI)
코드 인터프리터 에이전트는 복잡한 작업을 완료하기 위해 코드를 작성, 디버깅, 테스트 및 실행합니다. 이를 통해 에이전트에 의한 반복적 인 방법을 개선하고 특히 에이전트 기반 AI 솔루션에서 신뢰도를 높일 수있는 미션 크리티컬 애플리케이션을위한 샌드 박스로 에지 케이스에서 에이전트의 행동을 미세 조정할 수 있습니다. 그러나 몇 가지 제약도 있습니다. 대부분의 에이전트 AI 플랫폼은 핵심 추론으로 상용 LLM(GPT-4, Claude 등)에 의존합니다. 이렇게 하면 공급업체 잠금, 비용 확장성 문제, API 장애 및 변경으로 인한 운영 위험이 발생하며, 통합된 메모리 표준이 없으면 에이전트는 효과적으로 협력하거나 조직의 지식을 확실하게 유지할 수 없습니다.
MarketsandMarkets「에이전트형 AI 시장 – 오퍼링(에이전트형 AI 인프라, 에이전트형 AI SaaS, 에이전트형 AI 플랫폼, 에이전트형 AI 서비스), 수평형 유스 케이스(고객 경험, 데이터 분석 및 BI, 영업, 마케팅, 코딩 테스트, SecOps) – 2032년까지의 세계 예측 – Agentic AI Market by Offering (Agentic AI Infrastructure, Agentic AI SaaS, Agentic AI Platforms, Agentic AI Services), Horizontal Use Case (Customer Experience, Data Analytics & BI, Sales, Marketing, Coding & Testing, SecOps) – Global Forecast to 2032」는 세계의 에이전트형 AI(에이전트 AI/에이전틱 AI) 시장을 주요 세그먼트별로 분석·예측을 실시하고 있습니다. 에이전트형 AI 시장에서 주요 성장 촉진요인, 저해요인, 과제, 기회에 대한 자세한 정보도 제공합니다. 또한 주요 업계 플레이어에 대한 상세한 분석을 통해 각사의 사업 개요, 솔루션, 서비스, 주요 전략, 계약, 파트너십, 합의, 제품·서비스 출시, 합병·인수, 에이전트 AI 시장과 관련된 최근 동향에 대한 통찰력을 제공합니다. 또한 에이전트 AI 시장 생태계의 향후 신생 기업 경쟁 분석에 대해 설명합니다.
MarketsandMarkets에서는 에이전트형 AI 시장의 주요 플레이어로서 다음 기업을 들고 있습니다.
- Aisera(미국)
- Avanade(미국)
- PwC(영국)
- Wipro(인도)
- HCLTech(인도)
- Cognizant(미국)
- Cisco(미국)
- 에릭슨(스웨덴)
- NTT 데이터(일본)
- SAS(미국)
- Capgemini(프랑스)
- Appian(미국)
- IBM(미국)
- ServiceNow(미국)
- Accenture(아일랜드)
- EY(영국)
- Salesforce(미국)
- Pega(미국)
- SAP(독일)
- Snowflake(미국)
- Altair(미국)
- CyberArk(이스라엘)
- Zycus(미국)
- Oracle(미국)
- OpenAI(미국)
- UiPath(미국)
- Deloitte(영국)
- AWS(미국)
- Microsoft(미국)
- NVIDIA(미국)
- Google(미국)
- Newgen(인도)
- Hexaware(인도)
- AMD(미국)
- Amdocs(미국)
- ValueLabs(인도)
- TCS(인도)
- Datamatics(미국)
- Rewind AI(미국)
- EMA(미국)
- Exa(미국)
- Orby AI(미국) Artisan AI(미국)
- Dexa AI(미국)
- Simular(미국)
- relevance AI(미국)
- Adept AI(미국)
Report Overview
The agentic AI market is projected to grow from USD 7.06 billion in 2025 to USD 93.20 billion in 2032, with a CAGR of 44.6% during 2025–2032. The agentic AI market is growing fast, driven by increasing support from agentic AI platforms for fine-tuning agents on domain-specific reinforcement learning from human feedback (RLHF), chain of thought reasoning (CoT), and behavior datasets, code-interpreter agents write, test, debug, and execute code to complete complex tasks, allowing agents to iteratively refine their methods, and sandboxes help fine-tune agent behavior under edge cases, especially for mission-critical applications which helps grow confidence in the agentic AI solutions. However, there are also some restraints. Most agentic AI platforms rely on commercial LLMs (e.g., GPT-4, Claude) as core reasoners. This creates vendor lock-in, cost scalability issues, and operational risks if APIs fail or change, and without unified memory standards, agents cannot collaborate effectively or retain institutional knowledge reliably.
“By use case, vertical use cases expected to register the fastest growth during the forecast period.”
Vertical use cases are set to record the highest CAGR in the agentic AI market as organizations increasingly shift from generic automation to highly contextual, industry-specific agentic applications that solve unique sector challenges. Sectors like BFSI, healthcare, manufacturing, logistics, and automotive are actively embedding autonomous AI agents into core operations to automate tasks that require domain-specific reasoning and real-time decision-making. For instance, banks are using agentic AI for fraud detection, real-time compliance monitoring, and autonomous risk assessment, while manufacturers deploy agentic systems for smart factory operations, predictive maintenance, and supply chain optimization. This vertical focus not only drives faster ROI but also supports critical outcomes like safety, efficiency, and regulatory adherence. Governments and defense bodies are rapidly piloting agentic surveillance and disaster response planning, while energy players tap autonomous agents for grid optimization and leak detection. With more industry players favoring pre-built, domain-adapted agentic modules over broad platforms, the appetite for vertical use cases is expanding. Vendors are responding with tailored offerings, plug-and-play integrations, and managed services, making adoption easier for regulated and complex sectors. These factors together position vertical use cases as the strongest growth lever, aligning Agentic AI’s promise directly with tangible industry KPIs and deep transformation roadmaps.
“By end user, professional service providers expected to account for the largest market share during the forecast period.”
Professional service providers are poised to capture the largest market share in the agentic AI market as enterprises increasingly rely on their specialized expertise to navigate the complexity of deploying autonomous AI agents at scale. Major consulting and IT service firms such as Accenture, Deloitte, TCS, Wipro, and Capgemini are expanding their agentic AI portfolios by combining advisory, design, integration, and managed services under one roof. This end-to-end model allows clients in sectors like BFSI, manufacturing, telecom, and government to implement advanced agentic solutions without needing in-house AI engineering teams or deep AI governance capabilities. Professional services firms also play a critical role in customizing agentic AI to align with industry-specific regulations, security standards, and legacy infrastructure. Additionally, many providers now build and maintain partnerships with technology vendors to deliver tailored, plug-and-play agentic AI frameworks, accelerating time-to-value for clients. Their strong global delivery networks, industry-certified talent pools, and proven track records in driving enterprise digital transformation further strengthen their position. As enterprises look for trusted partners to manage risk, handle large-scale deployments, and deliver measurable ROI from agentic AI, professional service providers are naturally emerging as the largest revenue contributors in this evolving market.
“North America to hold the largest market share in 2025, and Asia Pacific is slated to grow at the highest rate during the forecast period.”
North America is expected to hold the largest market share in the agentic AI market during the forecast period, driven by early adoption, strong cloud infrastructure, and the presence of key innovators such as OpenAI, Google, Microsoft, and AWS. The region benefits from a mature AI ecosystem, government-backed R&D (e.g., DARPA and NSF initiatives), and enterprise readiness to implement autonomous, agent-driven workflows across sectors like defense, finance, and software. In contrast, the Asia Pacific region is projected to grow at the highest CAGR, fueled by aggressive digital transformation efforts, rising investments in AI research from countries like China, Japan, South Korea, and Singapore, and a rapidly expanding base of AI startups. Governments in the region are also rolling out strategic frameworks and sandboxes to accelerate agent-based automation in manufacturing, public services, and telecom sectors. This dual dynamic reflects North America’s current technological leadership and Asia Pacific’s growing momentum in scalable agentic AI deployment.
Breakdown of primaries
In-depth interviews were conducted with innovation and technology directors, system integrators, and executives from various key organizations operating in the agentic AI market.
- By Company: Tier I – 29%, Tier II – 42%, and Tier III – 29%
- By Designation: Directors – 27%, Managers – 39%, and others – 34%
- By Region: North America – 41%, Europe – 27%, Asia Pacific – 24%, Middle East & Africa – 3%, and Latin America – 5%
The report includes the study of key players offering agentic AI solutions. It profiles major vendors in the agentic AI market. The major players in the agentic AI market include Aisera (US), Avanade (US), PwC (UK), Wipro (India), HCL Tech (India), Cognizant (US), Cisco (US), Ericsson (Sweden), NTT Data (Japan), SAS (US), Capgemini (France), Appian (US), IBM (US), ServiceNow (US), Accenture (Ireland), EY (UK), Salesforce (US), Pega (US), SAP (Germany), Snowflake (US), Altair (US), CyberArk (Israel), Zycus (US), Oracle (US), OpenAI (US), UiPath (US), Deloitte (UK), AWS (US), Microsoft (US), NVIDIA (US), Google (US), Newgen (India), Hexaware (India), AMD (US), Amdocs (US), ValueLabs (India), TCS (India), Datamatics (US), Rewind AI (US), Ema (US), Exa (US), Orby AI (US), Artisan AI (US), Dexa AI (US), Simular (US), relevance AI (US), and Adept AI (US).
Research coverage
This research report categorizes the agentic AI market by Offering (Agentic AI Infrastructure, Agentic AI Platforms, Agentic AI SaaS, and Agentic AI Services), Use Case (Vertical Use Case, and Horizontal Use Case [Finance & Accounting, Workplace Experience, Sales, Data Analytics & BI, Marketing, Security Ops, Customer Experience, Data Retrieval, Coding & Testing, and Regulatory Compliance]), End User (Individual Users, and Enterprise), and Region (North America, Europe, Asia Pacific, Middle East & Africa, and Latin America). The scope of the report covers detailed information regarding the major factors, such as drivers, restraints, challenges, and opportunities, influencing the growth of the agentic AI market. A detailed analysis of the key industry players has been done to provide insights into their business overview, solutions, and services; key strategies; contracts, partnerships, agreements, product & service launches, mergers and acquisitions, and recent developments associated with the agentic AI market. Competitive analysis of upcoming startups in the agentic AI market ecosystem is covered in this report.
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall agentic AI market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
The report provides insights on the following pointers:
Analysis of key drivers (Increasing enterprise need for hyper-automation to streamline workflows end-to-end, Breakthroughs in LLMs, memory, and orchestration frameworks enable autonomous multi-step task execution, Widespread access to high-performance computing and scalable AI deployment environments, and Growing maturity of digital twins with agentic orchestration for real-world simulation), restraints (Inconsistent standards for safe agent coordination across geographies, and Unclear ROI for some sectors where simpler automation suffices), opportunities (New orchestration engines for multiple autonomous agents working collaboratively, Scaling autonomous agents across BFSI, telecom, and manufacturing for digital transformation, and Emerging AI regulations are unlocking new markets for complaint autonomy), and challenges (Fragmented autonomy stacks and missing interoperability standards restrict system integration, and Legal and ethical gaps around autonomous actions are delaying adoption in regulated sectors).
- Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and product & service launches in the agentic AI market.
- Market Development: Comprehensive information about lucrative markets – the report analyzes the agentic AI market across varied regions.
- Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the agentic AI market.
Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players like Aisera (US), Avanade (US), PwC (UK), Wipro (India), HCL Tech (India), Cognizant (US), Cisco (US), Ericsson (Sweden), NTT Data (Japan), SAS (US), Capgemini (France), Appian (US), IBM (US), ServiceNow (US), Accenture (Ireland), EY (UK), Salesforce (US), Pega (US), SAP (Germany), Snowflake (US), Altair (US), CyberArk (Israel), Zycus (US), Oracle (US), OpenAI (US), UiPath (US), Deloitte (UK), AWS (US), Microsoft (US), NVIDIA (US), Google (US), Newgen (India), Hexaware (India), AMD (US), Amdocs (US), ValueLabs (India), TCS (India), Datamatics (US), Rewind AI (US), EMA (US), Exa (US), Orby AI (US), Artisan AI (US), Dexa AI (US), Simular (US), relevance AI (US), and Adept AI (US), among others in the agentic AI market. The report also helps stakeholders understand the pulse of the agentic AI market and provides them with information on key market drivers, restraints, challenges, and opportunities.
Table of Contents
1 INTRODUCTION 34
1.1 STUDY OBJECTIVES 34
1.2 MARKET DEFINITION 34
1.2.1 INCLUSIONS AND EXCLUSIONS 35
1.3 MARKET SCOPE 37
1.3.1 MARKET SEGMENTATION 37
1.3.2 YEARS CONSIDERED 38
1.4 CURRENCY CONSIDERED 38
1.5 STAKEHOLDERS 38
1.6 SUMMARY OF CHANGES 39
2 RESEARCH METHODOLOGY 41
2.1 RESEARCH DATA 41
2.1.1 SECONDARY DATA 42
2.1.2 PRIMARY DATA 42
2.1.2.1 Breakup of primary profiles 43
2.1.2.2 Key industry insights 44
2.2 MARKET BREAKUP AND DATA TRIANGULATION 45
2.3 MARKET SIZE ESTIMATION 46
2.3.1 TOP-DOWN APPROACH 46
2.3.2 BOTTOM-UP APPROACH 47
2.4 MARKET FORECAST 51
2.5 RESEARCH ASSUMPTIONS 52
2.6 STUDY LIMITATIONS 53
3 EXECUTIVE SUMMARY 54
3.1 THE DAWN OF AGENTIC AI 54
3.2 UNDERSTANDING AGENTIC AI: DEFINING THE NEXT WAVE OF AUTONOMY 54
3.2.1 AGENTIC AI VS. AI AGENTS: A CRITICAL DISTINCTION 54
3.2.2 THE CORE DIFFERENTIATOR: AUTONOMY AND GOAL-ORIENTATION 55
3.3 CORE CHARACTERISTICS OF HIGH-AUTONOMY AGENTIC SYSTEMS 56
3.3.1 DEFINING FEATURES 56
3.3.2 OPERATIONAL LOOP AND PROACTIVE BEHAVIOR 56
3.3.3 PROBABILISTIC AND ADAPTABLE DECISION-MAKING 56
3.3.4 ADVANCED INTEGRATION AND TOOL USE 56
3.3.5 LEVELS OF AI AUTONOMY: FRAMEWORK FOR STRATEGIC DESIGN 57
3.4 REDEFINING WORK AND ORGANIZATIONAL STRUCTURES 59
3.4.1 SHIFTING HUMAN ROLES AND SKILL REQUIREMENTS 59
3.4.2 ENHANCING PRODUCTIVITY AND INNOVATION CYCLES 59
3.4.3 HUMAN-AI PARTNERSHIP PARADIGM 59
3.5 STRATEGIC IMPERATIVES FOR DECISION-MAKERS 60
3.6 VENDOR LANDSCAPE AND MARKET TRENDS 61
4 PREMIUM INSIGHTS 65
4.1 ATTRACTIVE OPPORTUNITIES IN AGENTIC AI MARKET 65
4.2 AGENTIC AI MARKET: TOP THREE HORIZONTAL USE CASES 66
4.3 NORTH AMERICA: AGENTIC AI MARKET, BY OFFERING AND HORIZONTAL USE CASE 66
4.4 AGENTIC AI MARKET, BY REGION 67
5 MARKET OVERVIEW AND INDUSTRY TRENDS 68
5.1 INTRODUCTION 68
5.2 MARKET DYNAMICS 68
5.2.1 DRIVERS 69
5.2.1.1 Increasing enterprise need for hyper-automation to streamline workflows end-to-end 69
5.2.1.2 Breakthroughs in LLMs, memory, and orchestration frameworks enabling autonomous multi-step task execution 69
5.2.1.3 Widespread access to high-performance computing and scalable AI deployment environments 69
5.2.1.4 Growing integration of digital twins with agentic orchestration for real-world simulation 70
5.2.2 RESTRAINTS 70
5.2.2.1 Inconsistent standards for safe agent coordination across geographies 70
5.2.2.2 Unclear ROI for some sectors where simpler automation suffices 70
5.2.3 OPPORTUNITIES 71
5.2.3.1 New orchestration engines for multiple autonomous agents working collaboratively 71
5.2.3.2 Scaling autonomous agents across BFSI, telecom, and manufacturing for digital transformation 71
5.2.3.3 Emerging AI regulations unlocking new markets for compliant autonomy 71
5.2.4 CHALLENGES 72
5.2.4.1 Fragmented autonomy stacks and missing interoperability standards restricting system integration 72
5.2.4.2 Legal and ethical gaps around autonomous actions delaying adoption in regulated sectors 72
5.3 EVOLUTION OF AGENTIC AI 72
5.4 SUPPLY CHAIN ANALYSIS 74
5.5 ECOSYSTEM ANALYSIS 75
5.5.1 AGENTIC AI FRAMEWORK PROVIDERS 77
5.5.2 AGENTIC AI PLATFORM PROVIDERS 77
5.5.3 AGENTIC AI SAAS PROVIDERS 78
5.5.4 AGENTIC AI SERVICE PROVIDERS 78
5.6 STRATEGIC ROADMAP FOR ENTERPRISES 78
5.6.1 ORGANIZATIONAL READINESS ASSESSMENT 78
5.6.2 INTEGRATION STRATEGIES 78
5.6.3 CHANGE MANAGEMENT AND TALENT STRATEGY 79
5.6.4 GOVERNANCE AND CONTROL 79
5.6.5 VENDOR AND PARTNER EVALUATION FRAMEWORK 79
5.6.6 GO-TO-MARKET IMPLICATIONS 79
5.6.7 SUCCESS METRICS AND ROI MEASUREMENT 79
5.7 FUTURE OUTLOOK 79
5.7.1 EVOLUTION TOWARD SUPER-AGENTIC SYSTEMS 79
5.7.2 LONG-TERM SOCIETAL AND WORKFORCE IMPACT 80
5.7.3 POTENTIAL RISKS AND EXISTENTIAL CONCERNS 80
5.7.4 SCENARIO PLANNING 80
5.7.5 INVESTMENT AND INNOVATION OPPORTUNITIES 80
5.7.6 NEXT FRONTIER RESEARCH AREAS 80
5.8 IMPACT OF 2025 US TARIFF – AGENTIC AI MARKET 80
5.8.1 INTRODUCTION 80
5.8.2 KEY TARIFF RATES 81
5.8.3 PRICE IMPACT ANALYSIS 82
5.8.3.1 Strategic shifts and emerging trends 82
5.8.4 IMPACT ON COUNTRY/REGION 83
5.8.4.1 US 83
5.8.4.2 China 84
5.8.4.3 Europe 85
5.8.4.4 Asia Pacific (excluding China) 86
5.8.5 IMPACT ON END-USE INDUSTRIES 87
5.8.5.1 BFSI 87
5.8.5.2 Telecommunications 87
5.8.5.3 Government & public sector 87
5.8.5.4 Healthcare & life sciences 88
5.8.5.5 Manufacturing 88
5.8.5.6 Media & entertainment 88
5.8.5.7 Retail & e-commerce 89
5.8.5.8 Software & technology providers 89
5.9 INVESTMENT AND FUNDING SCENARIO 90
5.10 CASE STUDY ANALYSIS 91
5.10.1 CENCORA REALIZED 4X FASTER TURNAROUND THROUGH INFINITUS’ VOISE AI AGENTS 91
5.10.2 TEVA PHARMACEUTICALS DEPLOYS CONVERSATIONAL AI AGENT “MEDI” TO ENHANCE MEDICATION INFORMATION ACCESS AND SAFETY 91
5.10.3 AISERA AND CITY AND COUNTY OF DENVER — AUTOMATING CITIZEN SERVICES WITH AGENTIC AI 92
5.10.4 EZCATER ELEVATES COMPLEX CUSTOMER SERVICE OPERATIONS WITH LEVEL AI’S AUTONOMOUS AGENT SOLUTIONS 92
5.11 TECHNOLOGY ANALYSIS 93
5.11.1 KEY TECHNOLOGIES 93
5.11.1.1 Reinforcement learning (RL) 93
5.11.1.2 Multi-agent systems (MAS) 93
5.11.1.3 Continual learning 93
5.11.1.4 Symbolic planning & decision-making 94
5.11.1.5 Contextual memory & retrieval mechanisms 94
5.11.2 COMPLEMENTARY TECHNOLOGIES 94
5.11.2.1 Large language models (LLMs) 94
5.11.2.2 Natural language understanding (NLU) 95
5.11.2.3 Generative AI 95
5.11.2.4 Computer vision 95
5.11.2.5 Vector embedding & similarity search 96
5.11.3 ADJACENT TECHNOLOGIES 96
5.11.3.1 AIOps 96
5.11.3.2 Computer Vision 96
5.11.3.3 Explainable AI (XAI) 97
5.11.3.4 Blockchain 97
5.11.3.5 Natural Language Understanding (NLU) 97
5.12 REGULATORY LANDSCAPE 98
5.12.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 98
5.12.2 REGULATIONS 101
5.12.2.1 North America 101
5.12.2.1.1 SCR 17: Artificial Intelligence Bill (California) 101
5.12.2.1.2 S1103: Artificial Intelligence Automated Decision Bill (Connecticut) 102
5.12.2.1.3 National Artificial Intelligence Initiative Act (NAIIA) (US) 102
5.12.2.1.4 Artificial Intelligence and Data Act (AIDA) (Canada) 103
5.12.2.2 Europe 103
5.12.2.2.1 European Union (EU) – Artificial Intelligence Act (AIA) 103
5.12.2.2.2 General Data Protection Regulation (Europe) 103
5.12.2.3 Asia Pacific 104
5.12.2.3.1 Interim Administrative Measures for Generative Artificial Intelligence Services (China) 104
5.12.2.3.2 National AI Strategy (Singapore) 104
5.12.2.3.3 Hiroshima AI Process Comprehensive Policy Framework (Japan) 105
5.12.2.4 Middle East & Africa 105
5.12.2.4.1 National Strategy for Artificial Intelligence (UAE) 105
5.12.2.4.2 National Artificial Intelligence Strategy (Qatar) 105
5.12.2.4.3 AI Ethics Principles and Guidelines (Dubai) 106
5.12.2.5 Latin America 106
5.12.2.5.1 Santiago Declaration (Chile) 106
5.12.2.5.2 Brazilian Artificial Intelligence Strategy (EBIA) 107
5.13 PATENT ANALYSIS 107
5.13.1 METHODOLOGY 107
5.13.2 PATENTS FILED, BY DOCUMENT TYPE 107
5.13.3 INNOVATION AND PATENT APPLICATIONS 108
5.14 PRICING ANALYSIS 110
5.14.1 AVERAGE SELLING PRICE OF OFFERINGS, BY KEY PLAYER, 2025 111
5.14.2 AVERAGE SELLING PRICE OF HORIZONTAL USE CASES, 2025 112
5.15 KEY CONFERENCES AND EVENTS, 2025–2026 113
5.16 PORTER’S FIVE FORCES ANALYSIS 114
5.16.1 THREAT OF NEW ENTRANTS 115
5.16.2 THREAT OF SUBSTITUTES 115
5.16.3 BARGAINING POWER OF SUPPLIERS 115
5.16.4 BARGAINING POWER OF BUYERS 115
5.16.5 INTENSITY OF COMPETITIVE RIVALRY 116
5.17 KEY STAKEHOLDERS AND BUYING CRITERIA 116
5.17.1 KEY STAKEHOLDERS IN BUYING PROCESS 116
5.17.2 BUYING CRITERIA 117
5.18 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS 117
6 AGENTIC AI MARKET, BY OFFERING 119
6.1 INTRODUCTION 120
6.1.1 DRIVERS: AGENTIC AI MARKET, BY OFFERING 120
6.2 AGENTIC AI INFRASTRUCTURE 121
6.2.1 INNOVATIONS IN MEMORY-AUGMENTED AGENTS AND TASK-CHAINING ENABLE COMPLEX PERFORMANCE AND AUTONOMOUS FUNCTIONS 121
6.3 AGENTIC AI PLATFORMS 123
6.3.1 TASK-CHAINING AND CONTEXTUAL MEMORY DRIVE NEW FRONTIERS FOR ENTERPRISE-GRADE AUTONOMY 123
6.4 AGENTIC AI SAAS 124
6.4.1 AUTONOMOUS BEHAVIOR EMBEDDED IN SAAS UNLOCKS REAL-WORLD PROCESS OPTIMIZATION 124
6.5 AGENTIC AI SERVICES 125
6.5.1 END-TO-END AGENTIC AI SERVICES ANCHOR ADOPTION AND TRUST IN AGENTIC DEPLOYMENTS 125
7 AGENTIC AI MARKET, BY HORIZONTAL USE CASE 126
7.1 INTRODUCTION 127
7.1.1 DRIVERS: AGENTIC AI MARKET, BY HORIZONTAL USE CASE 127
7.2 FINANCE & ACCOUNTING 129
7.2.1 AUTONOMOUS AGENTS RESHAPE COMPLEX FINANCE & ACCOUNTING WORKFLOWS 129
7.3 WORKPLACE EXPERIENCE 130
7.3.1 ELEVATING EMPLOYEE EXPERIENCE THROUGH CONTEXT-AWARE AUTONOMOUS AGENTS 130
7.4 SALES 131
7.4.1 AUTONOMOUS AGENTS UNLOCK ALWAYS-ON SALES INTELLIGENCE AND DEAL ACCELERATION 131
7.5 DATA ANALYTICS & BI 132
7.5.1 AUTONOMOUS ORCHESTRATION AMPLIFIES DATA ANALYTICS AND BUSINESS INSIGHTS 132
7.6 MARKETING 133
7.6.1 AGENTIC AI DRIVES PRECISION, PERSONALIZATION, AND CAMPAIGN AUTONOMY IN MARKETING 133
7.7 SECURITY OPS 134
7.7.1 AUTONOMOUS AGENTS REINVENT THREAT DETECTION AND RESPONSE CYCLES IN SECURITY OPS 134
7.8 CUSTOMER EXPERIENCE 135
7.8.1 ORCHESTRATED AGENTS ELEVATE CUSTOMER SERVICE WITH ADAPTIVE, PROACTIVE SUPPORT 135
7.9 DATA RETRIEVAL 136
7.9.1 AGENTIC ORCHESTRATION TRANSFORMS ENTERPRISE DATA RETRIEVAL INTO CONTEXTUAL INTELLIGENCE 136
7.10 CODING & TESTING 137
7.10.1 AUTONOMOUS AGENTS BOOST DEVELOPER VELOCITY AND SOFTWARE RELIABILITY 137
7.11 REGULATORY COMPLIANCE 138
7.11.1 AGENTIC AI ELEVATES COMPLIANCE MONITORING AND CONTINUOUS RISK MITIGATION 138
8 AGENTIC AI MARKET, BY VERTICAL USE CASE 140
8.1 INTRODUCTION 141
8.1.1 DRIVERS: AGENTIC AI MARKET, BY VERTICAL USE CASE 141
8.2 BFSI 142
8.2.1 AGENTIC AI REVOLUTIONIZES CORE BANKING WORKFLOWS WITH ADAPTIVE RISK CONTROLS AND INTELLIGENT PROCESS AUTOMATION 142
8.2.2 FRAUD DETECTION 143
8.2.3 AUTOMATED CREDIT UNDERWRITING 144
8.2.4 AUTONOMOUS CLAIMS PROCESSING 144
8.2.5 PORTFOLIO RISK SIMULATION 144
8.2.6 COMPLIANCE MONITORING 145
8.2.7 OTHER BFSI VERTICAL USE CASES 145
8.3 RETAIL & E-COMMERCE 145
8.3.1 AGENTIC AI POWERS INTELLIGENT MERCHANDISING, PRICING PRECISION, AND SEAMLESS OMNICHANNEL RETAIL OPERATIONS 145
8.3.2 DYNAMIC PRICING OPTIMIZATION 146
8.3.3 INTELLIGENT INVENTORY MANAGEMENT 147
8.3.4 CHECKOUT FRAUD PREVENTION 147
8.3.5 LAST-MILE ROUTE OPTIMIZATION 147
8.3.6 PERSONALIZED MERCHANDISING LAYOUTS 148
8.3.7 OTHER RETAIL & E-COMMERCE VERTICAL USE CASES 148
8.4 PROFESSIONAL SERVICES 148
8.4.1 AGENTIC AI UNLOCKS SCALABLE EXPERTISE AND ENGAGEMENT INTELLIGENCE ACROSS HIGH-TOUCH PROFESSIONAL SERVICES 148
8.4.2 CONTRACT REVIEW & LEGAL DRAFTING 149
8.4.3 AUDIT WORKFLOW MANAGEMENT 150
8.4.4 PROPOSAL & RFP GENERATION 150
8.4.5 GENERATIVE DESIGN 150
8.4.6 CAMPAIGN VARIANT GENERATION 151
8.4.7 OTHER PROFESSIONAL SERVICE VERTICAL USE CASES 151
8.5 HEALTHCARE & LIFE SCIENCES 151
8.5.1 AGENTIC AI ELEVATES PATIENT CARE AND CLINICAL EFFICIENCY THROUGH SELF-LEARNING DIAGNOSTIC AND WORKFLOW AGENTS 151
8.5.2 CLINICAL TRIAL WORKFLOW OPTIMIZATION 153
8.5.3 AI-POWERED DIAGNOSTIC IMAGING 153
8.5.4 PERSONALIZED TREATMENT PLANNING 153
8.5.5 HOSPITAL RESOURCE ORCHESTRATION 154
8.5.6 AUTONOMOUS CLAIMS REVIEW 154
8.5.7 OTHER HEALTHCARE & LIFE SCIENCES VERTICAL USE CASES 154
8.6 TELECOMMUNICATIONS 154
8.6.1 AGENTIC AI ORCHESTRATES REAL-TIME TELECOM OPERATIONS, BILLING, FRAUD DETECTION, AND CUSTOMER EXPERIENCE AUTOMATION 154
8.6.2 RAN CONFIGURATION OPTIMIZATION 155
8.6.3 TELECOM FRAUD DETECTION 156
8.6.4 PREDICTIVE NETWORK FAULT RESOLUTION 156
8.6.5 DYNAMIC BANDWIDTH ALLOCATION 156
8.6.6 AUTONOMOUS BILLING DISPUTE HANDLING 156
8.6.7 OTHER TELECOMMUNICATIONS VERTICAL USE CASES 157
8.7 SOFTWARE & TECHNOLOGY PROVIDERS 157
8.7.1 SOFTWARE & TECHNOLOGY PROVIDERS EMBED AGENTIC AI TO AUTOMATE PIPELINES, TEST APIS, AND OPTIMIZE CLOUD SPEND 157
8.7.2 DEVOPS PIPELINE AUTOMATION 158
8.7.3 INTELLIGENT FEATURE FLAG MANAGEMENT 158
8.7.4 CONTINUOUS VULNERABILITY REMEDIATION 159
8.7.5 AUTONOMOUS API BEHAVIOR TESTING 159
8.7.6 CLOUD RESOURCE OPTIMIZATION 159
8.7.7 OTHER SOFTWARE & TECHNOLOGY PROVIDERS VERTICAL USE CASES 160
8.8 MEDIA & ENTERTAINMENT 160
8.8.1 MEDIA & ENTERTAINMENT FIRMS LEVERAGE AGENTIC AI FOR CONTENT GENERATION, CURATION, AND AUDIENCE ENGAGEMENT AT SCALE 160
8.8.2 AUTOMATED CONTENT GENERATION 161
8.8.3 INTELLIGENT CONTENT MODERATION 161
8.8.4 CROSS-PLATFORM AUDIENCE PERSONALIZATION 162
8.8.5 AI-ASSISTED PRODUCTION PLANNING 162
8.8.6 LIVE EVENT ORCHESTRATION 162
8.8.7 OTHER MEDIA & ENTERTAINMENT VERTICAL USE CASES 162
8.9 LOGISTICS & TRANSPORTATION 163
8.9.1 AGENTIC AI REDEFINES LOGISTICS WITH AUTONOMOUS ORCHESTRATION AND REAL-TIME OPERATIONAL PRECISION 163
8.9.2 REAL-TIME ROUTE OPTIMIZATION 164
8.9.3 AUTONOMOUS WAREHOUSE COORDINATION 164
8.9.4 DRONE FLEET MANAGEMENT 165
8.9.5 INTELLIGENT LOGISTICS AUDITING 165
8.9.6 MULTI-MODAL DELIVERY ORCHESTRATION 165
8.9.7 OTHER LOGISTICS & TRANSPORTATION VERTICAL USE CASES 166
8.10 GOVERNMENT & DEFENSE 166
8.10.1 GOVERNMENT & DEFENSE ELEVATING NATIONAL RESILIENCE THROUGH AGENTIC AI ORCHESTRATION 166
8.10.2 PUBLIC SAFETY SURVEILLANCE 167
8.10.3 AUTONOMOUS BORDER MONITORING 168
8.10.4 DISASTER RESPONSE PLANNING 168
8.10.5 URBAN MOBILITY COORDINATION 168
8.10.6 PUBLIC INFRASTRUCTURE INCIDENT DETECTION 169
8.10.7 OTHER GOVERNMENT & DEFENSE VERTICAL USE CASES 169
8.11 AUTOMOTIVE 169
8.11.1 TRANSFORMING VEHICLE AUTONOMY AND IN-CABIN EXPERIENCES WITH INTELLIGENT AGENTIC ORCHESTRATION 169
8.11.2 AUTONOMOUS VEHICLE NAVIGATION 171
8.11.3 IN-VEHICLE DECISION SUPPORT 171
8.11.4 DRIVER BEHAVIOR ADAPTATION 171
8.11.5 PREDICTIVE IN-CABIN PERSONALIZATION 172
8.11.6 SAFETY SYSTEM COORDINATION 172
8.11.7 OTHER AUTOMOTIVE VERTICAL USE CASES 172
8.12 ENERGY & UTILITIES 172
8.12.1 ORCHESTRATING INTELLIGENT GRIDS AND ENERGY ASSETS THROUGH AGENTIC AI COORDINATION 172
8.12.2 DECENTRALIZED GRID OPTIMIZATION 174
8.12.3 SMART GRID MANAGEMENT 174
8.12.4 DEMAND RESPONSE MANAGEMENT 174
8.12.5 PIPELINE LEAK DETECTION 174
8.12.6 AUTONOMOUS ENERGY ASSET COORDINATION 175
8.12.7 OTHER ENERGY & UTILITIES VERTICAL USE CASES 175
8.13 MANUFACTURING 175
8.13.1 AGENTIC AI REWIRES MODERN MANUFACTURING FOR AUTONOMOUS RESILIENCE AND ADAPTIVE PRODUCTIVITY 175
8.13.2 SMART FACTORY OPERATIONS 176
8.13.3 PREDICTIVE MAINTENANCE SCHEDULING 177
8.13.4 SUPPLY CHAIN OPTIMIZATION 177
8.13.5 AUTOMATED QUALITY INSPECTION 178
8.13.6 WORKPLACE SAFETY MONITORING 178
8.13.7 OTHER MANUFACTURING VERTICAL USE CASES 178
9 AGENTIC AI MARKET, BY END USER 179
9.1 INTRODUCTION 180
9.1.1 DRIVERS: AGENTIC AI MARKET, BY END USER 180
9.2 INDIVIDUAL USERS 182
9.3 ENTERPRISES 183
9.3.1 BFSI 184
9.3.1.1 Autonomous agents increasingly being embedded in personalized financial recommendations and automate claims processing 184
9.3.2 RETAIL & E-COMMERCE 185
9.3.2.1 Agentic AI drives always-on personalization, dynamic inventory, and adaptive customer engagement at scale 185
9.3.3 PROFESSIONAL SERVICE PROVIDERS 186
9.3.3.1 Rising demand for faster, cost-efficient expert services pushing agentic AI adoption across professional service firms 186
9.3.4 HEALTHCARE & LIFE SCIENCES 187
9.3.4.1 Agentic AI enables real-time clinical decision support and autonomous patient journey management end-to-end 187
9.3.5 TELECOMMUNICATIONS 188
9.3.5.1 Agentic AI streamlines network operations and personalizes user services for hyperconnected digital environments 188
9.3.6 TECHNOLOGY & SOFTWARE PROVIDERS 189
9.3.6.1 Agentic AI fuels next-gen software development, automated testing, and continuous product innovation cycles 189
9.3.7 MEDIA & ENTERTAINMENT 190
9.3.7.1 Agentic AI powers hyper-personalized content creation and real-time audience engagement experiences 190
9.3.8 TRANSPORTATION & LOGISTICS 191
9.3.8.1 Agentic AI orchestrates supply chain flows and autonomous fleet operations in real-time 191
9.3.9 GOVERNMENT & DEFENSE 192
9.3.9.1 Agentic AI enhances autonomous decision-making for critical defense, public safety, and citizen services 192
9.3.10 AUTOMOTIVE 193
9.3.10.1 Agentic AI integrates autonomous driving, predictive maintenance, and driver experience in next-gen vehicles 193
9.3.11 ENERGY & UTILITIES 194
9.3.11.1 Agentic AI optimizes distributed energy grids and autonomous demand response at scale 194
9.3.12 MANUFACTURING 195
9.3.12.1 Agentic AI automates factory floor coordination, predictive quality control, and adaptive production planning 195
9.3.13 OTHER ENTERPRISES 196
10 AGENTIC AI MARKET, BY REGION 198
10.1 INTRODUCTION 199
10.2 NORTH AMERICA 201
10.2.1 NORTH AMERICA: AGENTIC AI MARKET DRIVERS 201
10.2.2 NORTH AMERICA: MACROECONOMIC OUTLOOK 201
10.2.3 US 207
10.2.4 CANADA 208
10.3 EUROPE 209
10.3.1 EUROPE: AGENTIC AI MARKET DRIVERS 209
10.3.2 EUROPE: MACROECONOMIC OUTLOOK 209
10.3.3 UK 214
10.3.4 GERMANY 215
10.3.5 FRANCE 216
10.3.6 ITALY 217
10.3.7 SPAIN 218
10.3.8 NETHERLANDS 219
10.3.9 REST OF EUROPE 220
10.4 ASIA PACIFIC 221
10.4.1 ASIA PACIFIC: AGENTIC AI MARKET DRIVERS 222
10.4.2 ASIA PACIFIC: MACROECONOMIC OUTLOOK 222
10.4.3 CHINA 228
10.4.4 INDIA 229
10.4.5 JAPAN 230
10.4.6 SOUTH KOREA 231
10.4.7 SINGAPORE 232
10.4.8 AUSTRALIA & NEW ZEALAND 233
10.4.9 REST OF ASIA PACIFIC 234
10.5 MIDDLE EAST & AFRICA 235
10.5.1 MIDDLE EAST & AFRICA: AGENTIC AI MARKET DRIVERS 235
10.5.2 MIDDLE EAST & AFRICA: MACROECONOMIC OUTLOOK 236
10.5.3 SAUDI ARABIA 241
10.5.4 UAE 242
10.5.5 QATAR 243
10.5.6 TURKEY 244
10.5.7 REST OF MIDDLE EAST 245
10.5.8 SOUTH AFRICA 246
10.6 LATIN AMERICA 247
10.6.1 LATIN AMERICA: AGENTIC AI MARKET DRIVERS 247
10.6.2 LATIN AMERICA: MACROECONOMIC OUTLOOK 248
10.6.3 BRAZIL 252
10.6.4 MEXICO 253
10.6.5 ARGENTINA 254
10.6.6 REST OF LATIN AMERICA 255
11 COMPETITIVE LANDSCAPE 257
11.1 OVERVIEW 257
11.2 KEY PLAYERS’ STRATEGIES, 2022 – 2025 257
11.3 REVENUE ANALYSIS, 2022 – 2024 260
11.4 MARKET SHARE ANALYSIS, 2024 261
11.4.1 MARKET RANKING ANALYSIS, 2024 262
11.5 PRODUCT COMPARATIVE ANALYSIS 264
11.5.1 PRODUCT COMPARATIVE ANALYSIS: AGENTIC AI INFRASTRUCTURE PROVIDERS 264
11.5.2 PRODUCT COMPARATIVE ANALYSIS: AGENTIC AI PLATFORM PROVIDERS 266
11.5.3 PRODUCT COMPARATIVE ANALYSIS: AGENTIC AI SAAS PROVIDERS 268
11.6 COMPANY VALUATION AND FINANCIAL METRICS OF KEY VENDORS 270
11.7 COMPANY EVALUATION MATRIX: KEY PLAYERS (AGENTIC AI INFRASTRUCTURE VENDORS) 271
11.7.1 STARS 271
11.7.2 EMERGING LEADERS 271
11.7.3 PERVASIVE PLAYERS 272
11.7.4 PARTICIPANTS 272
11.7.5 COMPANY FOOTPRINT: KEY PLAYERS (AGENTIC AI INFRASTRUCTURE) 273
11.7.5.1 Overall Company Footprint 273
11.7.5.2 Offering Footprint 273
11.7.5.3 Region Footprint 273
11.7.5.4 Horizontal Use Case Footprint 274
11.7.5.5 End User Footprint 274
11.8 COMPANY EVALUATION MATRIX: KEY PLAYERS (AGENTIC AI PLATFORM VENDORS) 275
11.8.1 STARS 275
11.8.2 EMERGING LEADERS 275
11.8.3 PERVASIVE PLAYERS 275
11.8.4 PARTICIPANTS 275
11.8.5 COMPANY FOOTPRINT: KEY PLAYERS (AGENTIC AI PLATFORMS) 277
11.8.5.1 Overall Company Footprint 277
11.8.5.2 Offering Footprint 277
11.8.5.3 Region Footprint 278
11.8.5.4 Horizontal Use Case Footprint 278
11.8.5.5 End User Footprint 279
11.9 COMPANY EVALUATION MATRIX: KEY PLAYERS (AGENTIC AI SAAS VENDORS) 279
11.9.1 STARS 279
11.9.2 EMERGING LEADERS 279
11.9.3 PERVASIVE PLAYERS 280
11.9.4 PARTICIPANTS 280
11.9.5 COMPANY FOOTPRINT: KEY PLAYERS (AGENTIC AI SAAS) 281
11.9.5.1 Overall Company Footprint 281
11.9.5.2 Offering Footprint 282
11.9.5.3 Region Footprint 282
11.9.5.4 Horizontal Use Case Footprint 283
11.9.5.5 End User Footprint 284
11.10 COMPANY EVALUATION MATRIX: KEY PLAYERS (AGENTIC AI SERVICE PROVIDERS) 285
11.10.1 STARS 285
11.10.2 EMERGING LEADERS 285
11.10.3 PERVASIVE PLAYERS 285
11.10.4 PARTICIPANTS 285
11.10.5 COMPANY FOOTPRINT: KEY PLAYERS (AGENTIC AI SERVICES) 287
11.10.5.1 Overall Company Footprint 287
11.10.5.2 Offering Footprint 288
11.10.5.3 Region Footprint 289
11.10.5.4 Horizontal Use Case Footprint 290
11.10.5.5 End User Footprint 291
11.11 COMPETITIVE SCENARIO 292
11.11.1 PRODUCT LAUNCHES & ENHANCEMENTS 292
11.11.2 DEALS 296
12 COMPANY PROFILES 301
12.1 INTRODUCTION 301
12.2 AI INFRASTRUCTURE/FRAMEWORK PROVIDERS 301
12.2.1 MICROSOFT 301
12.2.1.1 Business overview 301
12.2.1.2 Products/Solutions/Services offered 303
12.2.1.3 Recent developments 303
12.2.1.3.1 Product launches and enhancements 303
12.2.1.3.2 Deals 304
12.2.1.4 MnM view 305
12.2.1.4.1 Key strengths 305
12.2.1.4.2 Strategic choices 305
12.2.1.4.3 Weaknesses and competitive threats 305
12.2.2 NVIDIA 306
12.2.2.1 Business overview 306
12.2.2.2 Products/Solutions/Services offered 307
12.2.2.3 Recent developments 308
12.2.2.3.1 Product launches and enhancements 308
12.2.2.3.2 Deals 308
12.2.3 GOOGLE 310
12.2.3.1 Business overview 310
12.2.3.2 Products/Solutions/Services offered 311
12.2.3.3 Recent developments 312
12.2.3.3.1 Product launches and enhancements 312
12.2.3.3.2 Deals 312
12.2.3.4 MnM view 313
12.2.3.4.1 Key strengths 313
12.2.3.4.2 Strategic choices 313
12.2.3.4.3 Weaknesses and competitive threats 313
12.2.4 AWS 314
12.2.5 AMD 315
12.3 AGENTIC AI PLATFORM PROVIDERS 316
12.3.1 OPENAI 316
12.3.1.1 Business overview 316
12.3.1.2 Products/Solutions/Services offered 316
12.3.1.3 Recent developments 317
12.3.1.3.1 Product launches and enhancements 317
12.3.1.3.2 Deals 318
12.3.2 UIPATH 319
12.3.3 SNOWFLAKE 320
12.3.4 AISERA 321
12.3.5 APPIAN 322
12.3.6 NEWGEN 323
12.3.7 AMDOCS 324
12.3.8 HEXAWARE 325
12.3.9 ADEPT AI 326
12.3.10 RELEVANCE AI 327
12.4 AGENTIC AI SERVICE PROVIDERS 328
12.4.1 ACCENTURE 328
12.4.1.1 Business overview 328
12.4.1.2 Products/Solutions/Services offered 329
12.4.1.3 Recent developments 330
12.4.1.3.1 Product launches and enhancements 330
12.4.1.3.2 Deals 330
12.4.1.4 MnM view 331
12.4.1.4.1 Key strengths 331
12.4.1.4.2 Strategic choices 331
12.4.1.4.3 Weaknesses and competitive threats 331
12.4.2 COGNIZANT 332
12.4.2.1 Business overview 332
12.4.2.2 Products/Solutions/Services offered 333
12.4.2.3 Recent developments 334
12.4.2.3.1 Product launches and enhancements 334
12.4.2.3.2 Deals 335
12.4.3 NTT DATA 335
12.4.4 DELOITTE 336
12.4.5 EY 337
12.4.6 WIPRO 338
12.4.7 CAPGEMINI 339
12.4.7.1 Business overview 339
12.4.7.2 Products/Solutions/Services offered 340
12.4.7.3 Recent developments 341
12.4.7.3.1 Deals 341
12.4.8 HCL TECH 342
12.4.9 TCS 343
12.4.10 PWC 344
12.4.11 DATAMATICS 345
12.5 AGENTIC AI SAAS PROVIDERS 346
12.5.1 SAP 346
12.5.1.1 Business overview 346
12.5.1.2 Products/Solutions/Services offered 347
12.5.1.3 Recent developments 348
12.5.1.3.1 Product launches and enhancements 348
12.5.1.3.2 Deals 348
12.5.1.4 MnM view 348
12.5.1.4.1 Key strengths 348
12.5.1.4.2 Strategic choices 349
12.5.1.4.3 Weaknesses and competitive threats 349
12.5.2 IBM 350
12.5.2.1 Business overview 350
12.5.2.2 Products/Solutions/Services offered 351
12.5.2.3 Recent developments 352
12.5.2.3.1 Product launches and enhancements 352
12.5.2.3.2 Deals 353
12.5.2.4 MnM view 353
12.5.2.4.1 Key strengths 353
12.5.2.4.2 Strategic choices 354
12.5.2.4.3 Weaknesses and competitive threats 354
12.5.3 SALESFORCE 355
12.5.3.1 Business overview 355
12.5.3.2 Products/Solutions/Services offered 356
12.5.3.3 Recent developments 357
12.5.3.3.1 Product launches and enhancements 357
12.5.4 SERVICENOW 358
12.5.5 CISCO 359
12.5.6 ALTAIR 360
12.5.7 PEGA 361
12.5.8 CYBERARK 362
12.5.9 ZYCUS 363
12.5.10 ORACLE 364
12.5.11 SAS INSTITUTE 365
12.5.12 AVANADE 366
12.5.13 ERICSSON 367
12.5.14 VALUELABS 368
12.5.15 REWIND AI 369
12.5.16 EMA 370
12.5.17 ORBY AI 371
12.5.18 EXA 372
12.5.19 ARTISAN AI 373
12.5.20 DEXA AI 373
12.5.21 SIMULAR 374
13 ADJACENT AND RELATED MARKETS 375
13.1 INTRODUCTION 375
13.2 AI AGENTS MARKET – GLOBAL FORECAST TO 2030 375
13.2.1 MARKET DEFINITION 375
13.2.2 MARKET OVERVIEW 375
13.2.2.1 AI agents market, by offering 376
13.2.2.2 AI agents market, by agent system 376
13.2.2.3 AI agents market, by product type 377
13.2.2.4 AI agents market, by agent role 378
13.2.2.5 AI agents market, by end user 380
13.2.2.6 AI agents market, by region 380
13.3 ARTIFICIAL INTELLIGENCE MARKET – GLOBAL FORECAST TO 2032 381
13.3.1 MARKET DEFINITION 381
13.3.2 MARKET OVERVIEW 382
13.3.2.1 Artificial intelligence (AI) market, by offering 382
13.3.2.2 Artificial intelligence (AI) market, by technology 383
13.3.2.3 Artificial intelligence (AI) market, by business function 384
13.3.2.4 Artificial intelligence (AI) market, by enterprise application 385
13.3.2.5 Artificial intelligence (AI) market, by end user 387
13.3.2.6 Artificial intelligence (AI) market, by region 387
14 APPENDIX 389
14.1 DISCUSSION GUIDE 389
14.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 399
14.3 CUSTOMIZATION OPTIONS 401
14.4 RELATED REPORTS 401
14.5 AUTHOR DETAILS 402
LIST OF TABLES
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2020–2024 38
TABLE 2 PRIMARY INTERVIEWS 43
TABLE 3 FACTOR ANALYSIS 51
TABLE 4 AGENTIC AI VS. AI AGENTS: KEY DISTINCTIONS 55
TABLE 5 LEVELS OF AGENT AUTONOMY FRAMEWORK 58
TABLE 6 GLOBAL AGENTIC AI MARKET SIZE AND GROWTH RATE,
2022–2024 (USD MILLION, Y-O-Y %) 61
TABLE 7 GLOBAL AGENTIC AI MARKET SIZE AND GROWTH RATE,
2025–2032 (USD MILLION, Y-O-Y %) 61
TABLE 8 AGENTIC AI MARKET: ROLE OF COMPANIES IN ECOSYSTEM 76
TABLE 9 US-ADJUSTED RECIPROCAL TARIFF RATES 81
TABLE 10 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES,
AND OTHER ORGANIZATIONS 98
TABLE 11 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES,
AND OTHER ORGANIZATIONS 99
TABLE 12 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES,
AND OTHER ORGANIZATIONS 99
TABLE 13 MIDDLE EAST & AFRICA: REGULATORY BODIES, GOVERNMENT
AGENCIES, AND OTHER ORGANIZATIONS 100
TABLE 14 LATIN AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES,
AND OTHER ORGANIZATIONS 100
TABLE 15 PATENTS FILED, 2016–2025 107
TABLE 16 LIST OF FEW PATENTS IN AGENTIC AI MARKET, 2024–2025 108
TABLE 17 AVERAGE SELLING PRICE OF OFFERINGS, BY KEY PLAYER, 2025 111
TABLE 18 AVERAGE SELLING PRICE OF HORIZONTAL USE CASES, 2025 112
TABLE 19 AGENTIC AI MARKET: LIST OF KEY CONFERENCES AND EVENTS, 2025–2026 113
TABLE 20 IMPACT OF PORTER’S FIVE FORCES ON AGENTIC AI MARKET 114
TABLE 21 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE ENTERPRISE END USERS 116
TABLE 22 KEY BUYING CRITERIA FOR TOP THREE ENTERPRISE END USERS 117
TABLE 23 AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 121
TABLE 24 AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 121
TABLE 25 AGENTIC AI INFRASTRUCTURE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 122
TABLE 26 AGENTIC AI INFRASTRUCTURE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 122
TABLE 27 AGENTIC AI PLATFORMS: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 123
TABLE 28 AGENTIC AI PLATFORMS: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 123
TABLE 29 AGENTIC AI SAAS: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 124
TABLE 30 AGENTIC AI SAAS: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 124
TABLE 31 AGENTIC AI SERVICES: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 125
TABLE 32 AGENTIC AI SERVICES: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 125
TABLE 33 AGENTIC AI MARKET, BY HORIZONTAL USE CASE, 2022–2024 (USD MILLION) 128
TABLE 34 AGENTIC AI MARKET, BY HORIZONTAL USE CASE, 2025–2032 (USD MILLION) 129
TABLE 35 FINANCE & ACCOUNTING: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 130
TABLE 36 FINANCE & ACCOUNTING: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 130
TABLE 37 WORKPLACE EXPERIENCE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 131
TABLE 38 WORKPLACE EXPERIENCE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 131
TABLE 39 SALES: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 132
TABLE 40 SALES: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 132
TABLE 41 DATA ANALYTICS & BI: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 133
TABLE 42 DATA ANALYTICS & BI: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 133
TABLE 43 MARKETING: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 134
TABLE 44 MARKETING: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 134
TABLE 45 SECURITY OPS: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 135
TABLE 46 SECURITY OPS: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 135
TABLE 47 CUSTOMER EXPERIENCE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 136
TABLE 48 CUSTOMER EXPERIENCE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 136
TABLE 49 DATA RETRIEVAL: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 137
TABLE 50 DATA RETRIEVAL: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 137
TABLE 51 CODING & TESTING: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 138
TABLE 52 CODING & TESTING: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 138
TABLE 53 REGULATORY COMPLIANCE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 139
TABLE 54 REGULATORY COMPLIANCE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 139
TABLE 55 VERTICAL USE CASE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 142
TABLE 56 VERTICAL USE CASE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 142
TABLE 57 BFSI: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2022–2024 (USD MILLION) 143
TABLE 58 BFSI: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2025–2032 (USD MILLION) 143
TABLE 59 RETAIL & E-COMMERCE: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 146
TABLE 60 RETAIL & E-COMMERCE: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 146
TABLE 61 PROFESSIONAL SERVICES: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 149
TABLE 62 PROFESSIONAL SERVICES: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 149
TABLE 63 HEALTHCARE & LIFE SCIENCES: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2022–2024 (USD MILLION) 152
TABLE 64 HEALTHCARE & LIFE SCIENCES: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2025–2032 (USD MILLION) 152
TABLE 65 TELECOMMUNICATIONS: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 155
TABLE 66 TELECOMMUNICATIONS: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 155
TABLE 67 SOFTWARE & TECHNOLOGY PROVIDERS: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2022–2024 (USD MILLION) 157
TABLE 68 SOFTWARE & TECHNOLOGY PROVIDERS: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2025–2032 (USD MILLION) 158
TABLE 69 MEDIA & ENTERTAINMENT: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 160
TABLE 70 MEDIA & ENTERTAINMENT: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 161
TABLE 71 LOGISTICS & TRANSPORTATION: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2022–2024 (USD MILLION) 163
TABLE 72 LOGISTICS & TRANSPORTATION: AGENTIC AI MARKET, BY VERTICAL USE CASE, 2025–2032 (USD MILLION) 164
TABLE 73 GOVERNMENT & DEFENSE: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 167
TABLE 74 GOVERNMENT & DEFENSE: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 167
TABLE 75 AUTOMOTIVE: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 170
TABLE 76 AUTOMOTIVE: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 170
TABLE 77 ENERGY & UTILITIES: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 173
TABLE 78 ENERGY & UTILITIES: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 173
TABLE 79 MANUFACTURING: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2022–2024 (USD MILLION) 176
TABLE 80 MANUFACTURING: AGENTIC AI MARKET, BY VERTICAL USE CASE,
2025–2032 (USD MILLION) 176
TABLE 81 AGENTIC AI MARKET, BY END USER, 2022–2024 (USD MILLION) 181
TABLE 82 AGENTIC AI MARKET, BY END USER, 2025–2032 (USD MILLION) 181
TABLE 83 INDIVIDUAL USERS: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 182
TABLE 84 INDIVIDUAL USERS: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 182
TABLE 85 AGENTIC AI MARKET, BY ENTERPRISE, 2022–2024 (USD MILLION) 183
TABLE 86 AGENTIC AI MARKET, BY ENTERPRISE, 2025–2032 (USD MILLION) 184
TABLE 87 BFSI: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 185
TABLE 88 BFSI: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 185
TABLE 89 RETAIL & E-COMMERCE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 186
TABLE 90 RETAIL & E-COMMERCE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 186
TABLE 91 PROFESSIONAL SERVICE PROVIDERS: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 187
TABLE 92 PROFESSIONAL SERVICE PROVIDERS: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 187
TABLE 93 HEALTHCARE & LIFE SCIENCES: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 188
TABLE 94 HEALTHCARE & LIFE SCIENCES: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 188
TABLE 95 TELECOMMUNICATIONS: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 189
TABLE 96 TELECOMMUNICATIONS: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 189
TABLE 97 TECHNOLOGY & SOFTWARE PROVIDERS: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 190
TABLE 98 TECHNOLOGY & SOFTWARE PROVIDERS: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 190
TABLE 99 MEDIA & ENTERTAINMENT: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 191
TABLE 100 MEDIA & ENTERTAINMENT: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 191
TABLE 101 TRANSPORTATION & LOGISTICS: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 192
TABLE 102 TRANSPORTATION & LOGISTICS: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 192
TABLE 103 GOVERNMENT & DEFENSE: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 193
TABLE 104 GOVERNMENT & DEFENSE: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 193
TABLE 105 AUTOMOTIVE: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 194
TABLE 106 AUTOMOTIVE: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 194
TABLE 107 ENERGY & UTILITIES: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 195
TABLE 108 ENERGY & UTILITIES: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 195
TABLE 109 MANUFACTURING: AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 196
TABLE 110 MANUFACTURING: AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 196
TABLE 111 OTHER ENTERPRISES: AGENTIC AI MARKET, BY REGION,
2022–2024 (USD MILLION) 197
TABLE 112 OTHER ENTERPRISES: AGENTIC AI MARKET, BY REGION,
2025–2032 (USD MILLION) 197
TABLE 113 AGENTIC AI MARKET, BY REGION, 2022–2024 (USD MILLION) 200
TABLE 114 AGENTIC AI MARKET, BY REGION, 2025–2032 (USD MILLION) 200
TABLE 115 NORTH AMERICA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 203
TABLE 116 NORTH AMERICA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 203
TABLE 117 NORTH AMERICA: AGENTIC AI MARKET, BY USE CASE, 2022–2024 (USD MILLION) 203
TABLE 118 NORTH AMERICA: AGENTIC AI MARKET, BY USE CASE, 2025–2032 (USD MILLION) 203
TABLE 119 NORTH AMERICA: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2022–2024 (USD MILLION) 204
TABLE 120 NORTH AMERICA: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2025–2032 (USD MILLION) 204
TABLE 121 NORTH AMERICA: AGENTIC AI MARKET, BY END USER, 2022–2024 (USD MILLION) 205
TABLE 122 NORTH AMERICA: AGENTIC AI MARKET, BY END USER, 2025–2032 (USD MILLION) 205
TABLE 123 NORTH AMERICA: AGENTIC AI MARKET, BY ENTERPRISE,
2022–2024 (USD MILLION) 205
TABLE 124 NORTH AMERICA: AGENTIC AI MARKET, BY ENTERPRISE,
2025–2032 (USD MILLION) 206
TABLE 125 NORTH AMERICA: AGENTIC AI MARKET, BY COUNTRY, 2022–2024 (USD MILLION) 206
TABLE 126 NORTH AMERICA: AGENTIC AI MARKET, BY COUNTRY, 2025–2032 (USD MILLION) 206
TABLE 127 US: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 207
TABLE 128 US: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 207
TABLE 129 CANADA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 208
TABLE 130 CANADA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 208
TABLE 131 EUROPE: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 210
TABLE 132 EUROPE: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 210
TABLE 133 EUROPE: AGENTIC AI MARKET, BY USE CASE, 2022–2024 (USD MILLION) 210
TABLE 134 EUROPE: AGENTIC AI MARKET, BY USE CASE, 2025–2032 (USD MILLION) 211
TABLE 135 EUROPE: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2022–2024 (USD MILLION) 211
TABLE 136 EUROPE: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2025–2032 (USD MILLION) 212
TABLE 137 EUROPE: AGENTIC AI MARKET, BY END USER, 2022–2024 (USD MILLION) 212
TABLE 138 EUROPE: AGENTIC AI MARKET, BY END USER, 2025–2032 (USD MILLION) 212
TABLE 139 EUROPE: AGENTIC AI MARKET, BY ENTERPRISE, 2022–2024 (USD MILLION) 213
TABLE 140 EUROPE: AGENTIC AI MARKET, BY ENTERPRISE, 2025–2032 (USD MILLION) 213
TABLE 141 EUROPE: AGENTIC AI MARKET, BY COUNTRY, 2022–2024 (USD MILLION) 214
TABLE 142 EUROPE: AGENTIC AI MARKET, BY COUNTRY, 2025–2032 (USD MILLION) 214
TABLE 143 UK: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 215
TABLE 144 UK: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 215
TABLE 145 GERMANY: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 216
TABLE 146 GERMANY: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 216
TABLE 147 FRANCE: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 217
TABLE 148 FRANCE: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 217
TABLE 149 ITALY: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 218
TABLE 150 ITALY: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 218
TABLE 151 SPAIN: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 219
TABLE 152 SPAIN: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 219
TABLE 153 NETHERLANDS: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 220
TABLE 154 NETHERLANDS: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 220
TABLE 155 REST OF EUROPE: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 221
TABLE 156 REST OF EUROPE: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 221
TABLE 157 ASIA PACIFIC: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 223
TABLE 158 ASIA PACIFIC: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 224
TABLE 159 ASIA PACIFIC: AGENTIC AI MARKET, BY USE CASE, 2022–2024 (USD MILLION) 224
TABLE 160 ASIA PACIFIC: AGENTIC AI MARKET, BY USE CASE, 2025–2032 (USD MILLION) 224
TABLE 161 ASIA PACIFIC: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2022–2024 (USD MILLION) 225
TABLE 162 ASIA PACIFIC: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2025–2032 (USD MILLION) 225
TABLE 163 ASIA PACIFIC: AGENTIC AI MARKET, BY END USER, 2022–2024 (USD MILLION) 226
TABLE 164 ASIA PACIFIC: AGENTIC AI MARKET, BY END USER, 2025–2032 (USD MILLION) 226
TABLE 165 ASIA PACIFIC: AGENTIC AI MARKET, BY ENTERPRISE, 2022–2024 (USD MILLION) 226
TABLE 166 ASIA PACIFIC: AGENTIC AI MARKET, BY ENTERPRISE, 2025–2032 (USD MILLION) 227
TABLE 167 ASIA PACIFIC: AGENTIC AI MARKET, BY COUNTRY, 2022–2024 (USD MILLION) 227
TABLE 168 ASIA PACIFIC: AGENTIC AI MARKET, BY COUNTRY, 2025–2032 (USD MILLION) 228
TABLE 169 CHINA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 228
TABLE 170 CHINA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 229
TABLE 171 INDIA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 229
TABLE 172 INDIA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 230
TABLE 173 JAPAN: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 230
TABLE 174 JAPAN: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 231
TABLE 175 SOUTH KOREA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 231
TABLE 176 SOUTH KOREA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 232
TABLE 177 SINGAPORE: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 232
TABLE 178 SINGAPORE: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 233
TABLE 179 AUSTRALIA & NEW ZEALAND: AGENTIC AI MARKET, BY OFFERING,
2022–2024 (USD MILLION) 233
TABLE 180 AUSTRALIA & NEW ZEALAND: AGENTIC AI MARKET, BY OFFERING,
2025–2032 (USD MILLION) 234
TABLE 181 REST OF ASIA PACIFIC: AGENTIC AI MARKET, BY OFFERING,
2022–2024 (USD MILLION) 234
TABLE 182 REST OF ASIA PACIFIC: AGENTIC AI MARKET, BY OFFERING,
2025–2032 (USD MILLION) 235
TABLE 183 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY OFFERING,
2022–2024 (USD MILLION) 236
TABLE 184 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY OFFERING,
2025–2032 (USD MILLION) 237
TABLE 185 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY USE CASE,
2022–2024 (USD MILLION) 237
TABLE 186 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY USE CASE,
2025–2032 (USD MILLION) 237
TABLE 187 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2022–2024 (USD MILLION) 238
TABLE 188 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2025–2032 (USD MILLION) 238
TABLE 189 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY END USER,
2022–2024 (USD MILLION) 239
TABLE 190 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY END USER,
2025–2032 (USD MILLION) 239
TABLE 191 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY ENTERPRISE,
2022–2024 (USD MILLION) 239
TABLE 192 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY ENTERPRISE,
2025–2032 (USD MILLION) 240
TABLE 193 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY COUNTRY,
2022–2024 (USD MILLION) 240
TABLE 194 MIDDLE EAST & AFRICA: AGENTIC AI MARKET, BY COUNTRY,
2025–2032 (USD MILLION) 241
TABLE 195 SAUDI ARABIA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 241
TABLE 196 SAUDI ARABIA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 242
TABLE 197 UAE: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 242
TABLE 198 UAE: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 243
TABLE 199 QATAR: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 243
TABLE 200 QATAR: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 244
TABLE 201 TURKEY: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 244
TABLE 202 TURKEY: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 245
TABLE 203 REST OF MIDDLE EAST: AGENTIC AI MARKET, BY OFFERING,
2022–2024 (USD MILLION) 245
TABLE 204 REST OF MIDDLE EAST: AGENTIC AI MARKET, BY OFFERING,
2025–2032 (USD MILLION) 246
TABLE 205 SOUTH AFRICA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 246
TABLE 206 SOUTH AFRICA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 247
TABLE 207 LATIN AMERICA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 248
TABLE 208 LATIN AMERICA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 248
TABLE 209 LATIN AMERICA: AGENTIC AI MARKET, BY USE CASE, 2022–2024 (USD MILLION) 249
TABLE 210 LATIN AMERICA: AGENTIC AI MARKET, BY USE CASE, 2025–2032 (USD MILLION) 249
TABLE 211 LATIN AMERICA: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2022–2024 (USD MILLION) 249
TABLE 212 LATIN AMERICA: AGENTIC AI MARKET, BY HORIZONTAL USE CASE,
2025–2032 (USD MILLION) 250
TABLE 213 LATIN AMERICA: AGENTIC AI MARKET, BY END USER, 2022–2024 (USD MILLION) 250
TABLE 214 LATIN AMERICA: AGENTIC AI MARKET, BY END USER, 2025–2032 (USD MILLION) 250
TABLE 215 LATIN AMERICA: AGENTIC AI MARKET, BY ENTERPRISE,
2022–2024 (USD MILLION) 251
TABLE 216 LATIN AMERICA: AGENTIC AI MARKET, BY ENTERPRISE,
2025–2032 (USD MILLION) 251
TABLE 217 LATIN AMERICA: AGENTIC AI MARKET, BY COUNTRY, 2022–2024 (USD MILLION) 252
TABLE 218 LATIN AMERICA: AGENTIC AI MARKET, BY COUNTRY, 2025–2032 (USD MILLION) 252
TABLE 219 BRAZIL: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 253
TABLE 220 BRAZIL: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 253
TABLE 221 MEXICO: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 254
TABLE 222 MEXICO: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 254
TABLE 223 ARGENTINA: AGENTIC AI MARKET, BY OFFERING, 2022–2024 (USD MILLION) 255
TABLE 224 ARGENTINA: AGENTIC AI MARKET, BY OFFERING, 2025–2032 (USD MILLION) 255
TABLE 225 REST OF LATIN AMERICA: AGENTIC AI MARKET, BY OFFERING,
2022–2024 (USD MILLION) 256
TABLE 226 REST OF LATIN AMERICA: AGENTIC AI MARKET, BY OFFERING,
2025–2032 (USD MILLION) 256
TABLE 227 OVERVIEW OF STRATEGIES ADOPTED BY KEY AGENTIC AI VENDORS,
2022 – 2025 257
TABLE 228 AGENTIC AI MARKET: DEGREE OF COMPETITION 262
TABLE 229 OFFERING FOOTPRINT (05 COMPANIES), 2024 273
TABLE 230 REGION FOOTPRINT (05 COMPANIES), 2024 273
TABLE 231 HORIZONTAL USE CASE FOOTPRINT (05 COMPANIES), 2024 274
TABLE 232 END USER FOOTPRINT (05 COMPANIES), 2024 274
TABLE 233 OFFERING FOOTPRINT (10 COMPANIES), 2024 277
TABLE 234 REGION FOOTPRINT (10 COMPANIES), 2024 278
TABLE 235 HORIZONTAL USE CASE FOOTPRINT (10 COMPANIES), 2024 278
TABLE 236 END USER FOOTPRINT (10 COMPANIES), 2024 279
TABLE 237 OFFERING FOOTPRINT (14 COMPANIES), 2024 282
TABLE 238 REGION FOOTPRINT (14 COMPANIES), 2024 282
TABLE 239 HORIZONTAL USE CASE FOOTPRINT (14 COMPANIES), 2024 283
TABLE 240 END USER FOOTPRINT (14 COMPANIES), 2024 284
TABLE 241 OFFERING FOOTPRINT (18 COMPANIES), 2024 288
TABLE 242 REGION FOOTPRINT (18 COMPANIES), 2024 289
TABLE 243 HORIZONTAL USE CASE FOOTPRINT (18 COMPANIES), 2024 290
TABLE 244 END USER FOOTPRINT (18 COMPANIES), 2024 291
TABLE 245 AGENTIC AI MARKET: PRODUCT LAUNCHES & ENHANCEMENTS,
JANUARY 2022–JULY 2025 292
TABLE 246 AGENTIC AI MARKET: DEALS, JANUARY 2021–JULY 2025 296
TABLE 247 MICROSOFT: COMPANY OVERVIEW 302
TABLE 248 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 303
TABLE 249 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS 303
TABLE 250 MICROSOFT: DEALS 304
TABLE 251 NVIDIA: COMPANY OVERVIEW 306
TABLE 252 NVIDIA: PRODUCTS/SOLUTIONS/SERVICES OFFERED 307
TABLE 253 NVIDIA: PRODUCT LAUNCHES AND ENHANCEMENTS 308
TABLE 254 NVIDIA: DEALS 308
TABLE 255 GOOGLE: COMPANY OVERVIEW 310
TABLE 256 GOOGLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 311
TABLE 257 GOOGLE: PRODUCT LAUNCHES AND ENHANCEMENTS 312
TABLE 258 GOOGLE: DEALS 312
TABLE 259 OPENAI: COMPANY OVERVIEW 316
TABLE 260 OPENAI: PRODUCTS/SOLUTIONS/SERVICES OFFERED 316
TABLE 261 OPENAI: PRODUCT LAUNCHES AND ENHANCEMENTS 317
TABLE 262 OPENAI: DEALS 318
TABLE 263 ACCENTURE: COMPANY OVERVIEW 328
TABLE 264 ACCENTURE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 329
TABLE 265 ACCENTURE: PRODUCT LAUNCHES AND ENHANCEMENTS 330
TABLE 266 ACCENTURE: DEALS 330
TABLE 267 COGNIZANT: COMPANY OVERVIEW 332
TABLE 268 COGNIZANT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 333
TABLE 269 COGNIZANT: PRODUCT LAUNCHES AND ENHANCEMENTS 334
TABLE 270 COGNIZANT: DEALS 335
TABLE 271 CAPGEMINI: COMPANY OVERVIEW 339
TABLE 272 CAPGEMINI: PRODUCTS/SOLUTIONS/SERVICES OFFERED 340
TABLE 273 CAPGEMINI: DEALS 341
TABLE 274 SAP: COMPANY OVERVIEW 346
TABLE 275 SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED 347
TABLE 276 SAP: PRODUCT LAUNCHES AND ENHANCEMENTS 348
TABLE 277 SAP: DEALS 348
TABLE 278 IBM: COMPANY OVERVIEW 350
TABLE 279 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 351
TABLE 280 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 352
TABLE 281 IBM: DEALS 353
TABLE 282 SALESFORCE: COMPANY OVERVIEW 355
TABLE 283 SALESFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 356
TABLE 284 SALESFORCE: PRODUCT LAUNCHES AND ENHANCEMENTS 357
TABLE 285 AI AGENTS MARKET, BY OFFERING, 2020–2024 (USD MILLION) 376
TABLE 286 AI AGENTS MARKET, BY OFFERING, 2025–2030 (USD MILLION) 376
TABLE 287 AI AGENTS MARKET, BY AGENT SYSTEM, 2020–2024 (USD MILLION) 377
TABLE 288 AI AGENTS MARKET, BY AGENT SYSTEM, 2025–2030 (USD MILLION) 377
TABLE 289 AI AGENTS MARKET, BY PRODUCT TYPE, 2020–2024 (USD MILLION) 377
TABLE 290 AI AGENTS MARKET, BY PRODUCT TYPE, 2025–2030 (USD MILLION) 378
TABLE 291 AI AGENTS MARKET, BY AGENT ROLE, 2020–2024 (USD MILLION) 379
TABLE 292 AI AGENTS MARKET, BY AGENT ROLE, 2025–2030 (USD MILLION) 379
TABLE 293 AI AGENTS MARKET, BY END USER, 2020–2024 (USD MILLION) 380
TABLE 294 AI AGENTS MARKET, BY END USER, 2025–2030 (USD MILLION) 380
TABLE 295 AI AGENTS MARKET, BY REGION, 2020–2024 (USD MILLION) 381
TABLE 296 AI AGENTS MARKET, BY REGION, 2025–2030 (USD MILLION) 381
TABLE 297 ARTIFICIAL INTELLIGENCE MARKET, BY OFFERING, 2020–2024 (USD BILLION) 382
TABLE 298 ARTIFICIAL INTELLIGENCE MARKET, BY OFFERING, 2025–2032 (USD BILLION) 383
TABLE 299 ARTIFICIAL INTELLIGENCE MARKET, BY TECHNOLOGY, 2020–2024 (USD BILLION) 383
TABLE 300 ARTIFICIAL INTELLIGENCE MARKET, BY TECHNOLOGY, 2025–2032 (USD BILLION) 384
TABLE 301 ARTIFICIAL INTELLIGENCE MARKET, BY BUSINESS FUNCTION,
2020–2024 (USD BILLION) 384
TABLE 302 ARTIFICIAL INTELLIGENCE MARKET, BY BUSINESS FUNCTION,
2025–2032 (USD BILLION) 385
TABLE 303 ARTIFICIAL INTELLIGENCE MARKET, BY ENTERPRISE APPLICATION,
2020–2024 (USD BILLION) 386
TABLE 304 ARTIFICIAL INTELLIGENCE MARKET, BY ENTERPRISE APPLICATION,
2025–2032 (USD BILLION) 386
TABLE 305 ARTIFICIAL INTELLIGENCE MARKET, BY END USER, 2020–2024 (USD BILLION) 387
TABLE 306 ARTIFICIAL INTELLIGENCE MARKET, BY END USER, 2025–2032 (USD BILLION) 387
TABLE 307 ARTIFICIAL INTELLIGENCE MARKET, BY REGION, 2020–2024 (USD BILLION) 388
TABLE 308 ARTIFICIAL INTELLIGENCE MARKET, BY REGION, 2025–2032 (USD BILLION) 388
LIST OF FIGURES
FIGURE 1 AGENTIC AI MARKET: RESEARCH DESIGN 41
FIGURE 2 DATA TRIANGULATION 45
FIGURE 3 AGENTIC AI MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 46
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1, BOTTOM-UP (SUPPLY-SIDE): REVENUE FROM SOFTWARE & SERVICES OF AGENTIC AI MARKET 47
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2, BOTTOM-UP
(SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE & SERVICES OF AGENTIC AI MARKET 48
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 3, BOTTOM-UP
(SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE & SERVICES OF AGENTIC AI MARKET 49
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 4, BOTTOM-UP
(DEMAND-SIDE): SHARE OF AGENTIC AI THROUGH OVERALL ARTIFICIAL INTELLIGENCE SPENDING 50
FIGURE 8 AGENTIC AI INFRASTRUCTURE TO ACCOUNT FOR LARGEST MARKET SIZE IN 2025 62
FIGURE 9 HORIZONTAL USE CASE TO ACCOUNT FOR MAJORITY MARKET SHARE IN 2025 62
FIGURE 10 DATA ANALYTICS & BI SLATED TO BECOME LEADING USE CASE IN 2025 62
FIGURE 11 BY END USER, ENTERPRISES TO BECOME LEADING SEGMENT IN 2025 63
FIGURE 12 BY ENTERPRISE, PROFESSIONAL SERVICE PROVIDERS TO REGISTER HIGHEST GROWTH RATE DURING FORECAST PERIOD 63
FIGURE 13 ASIA PACIFIC TO REGISTER FASTEST GROWTH BETWEEN 2025 AND 2032 64
FIGURE 14 DEMAND FOR ADAPTIVE, GOAL-DRIVEN AUTOMATION ACROSS WORKFLOWS EXPECTED TO DRIVE MARKET GROWTH 65
FIGURE 15 WORKPLACE EXPERIENCE TO ACCOUNT FOR HIGHEST GROWTH RATE DURING FORECAST PERIOD 66
FIGURE 16 AGENTIC AI INFRASTRUCTURE AND DATA ANALYTICS & BI TO BE LARGEST SHAREHOLDERS IN NORTH AMERICA IN 2025 66
FIGURE 17 NORTH AMERICA TO HOLD LARGEST MARKET SHARE IN 2025 67
FIGURE 18 AGENTIC AI MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 68
FIGURE 19 EVOLUTION OF AGENTIC AI 72
FIGURE 20 AGENTIC AI MARKET: SUPPLY CHAIN ANALYSIS 74
FIGURE 21 AGENTIC AI MARKET: ECOSYSTEM ANALYSIS 77
FIGURE 22 LEADING AI STARTUPS, BY FUNDING VALUE (MILLION) AND FUNDING ROUND, UNTIL 2025 90
FIGURE 23 PATENTS APPLIED AND GRANTED, 2016–2025 108
FIGURE 24 REGIONAL ANALYSIS OF PATENTS GRANTED, 2016–2025 110
FIGURE 25 AGENTIC AI MARKET: PORTER’S FIVE FORCES ANALYSIS 114
FIGURE 26 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE ENTERPRISE END USERS 116
FIGURE 27 KEY BUYING CRITERIA FOR TOP THREE ENTERPRISE END USERS 117
FIGURE 28 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS 118
FIGURE 29 AGENTIC AI SAAS TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 120
FIGURE 30 WORKPLACE EXPERIENCE SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 128
FIGURE 31 VERTICAL USE CASE SEGMENT TO REGISTER HIGHER CAGR DURING
FORECAST PERIOD 141
FIGURE 32 PROFESSIONAL SERVICE PROVIDERS TO BECOME LARGEST SEGMENT IN 2032 181
FIGURE 33 ASIA PACIFIC TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 199
FIGURE 34 INDIA TO REGISTER HIGHEST GROWTH RATE IN AGENTIC AI MARKET DURING FORECAST PERIOD 200
FIGURE 35 NORTH AMERICA: AGENTIC AI MARKET SNAPSHOT 202
FIGURE 36 ASIA PACIFIC: AGENTIC AI MARKET SNAPSHOT 223
FIGURE 37 TOP PLAYERS HAVE DOMINATED THE MARKET OVER THE LAST THREE YEARS 260
FIGURE 38 SHARE OF LEADING COMPANIES IN AGENTIC AI MARKET, 2024 261
FIGURE 39 PRODUCT COMPARATIVE ANALYSIS: AGENTIC AI INFRASTRUCTURE PROVIDERS 264
FIGURE 40 PRODUCT COMPARATIVE ANALYSIS: AGENTIC AI PLATFORM PROVIDERS 266
FIGURE 41 PRODUCT COMPARATIVE ANALYSIS: AGENTIC AI SAAS PROVIDERS 268
FIGURE 42 COMPANY VALUATION AND FINANCIAL METRICS OF KEY VENDORS 270
FIGURE 43 YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK
BETA OF KEY VENDORS 271
FIGURE 44 AGENTIC AI MARKET: COMPANY EVALUATION MATRIX (AGENTIC
AI INFRASTRUCTURE VENDORS), 2024 272
FIGURE 45 OVERALL COMPANY FOOTPRINT (05 COMPANIES), 2024 273
FIGURE 46 AGENTIC AI MARKET: COMPANY EVALUATION MATRIX
(AGENTIC AI PLATFORM VENDORS), 2024 276
FIGURE 47 OVERALL COMPANY FOOTPRINT (10 COMPANIES), 2024 277
FIGURE 48 AGENTIC AI MARKET: COMPANY EVALUATION MATRIX
(AGENTIC AI SAAS VENDORS), 2024 280
FIGURE 49 OVERALL COMPANY FOOTPRINT (14 COMPANIES), 2024 281
FIGURE 50 AGENTIC AI MARKET: COMPANY EVALUATION MATRIX
(AGENTIC AI SERVICE PROVIDERS), 2024 286
FIGURE 51 OVERALL COMPANY FOOTPRINT (18 COMPANIES), 2024 287
FIGURE 52 MICROSOFT: COMPANY SNAPSHOT 302
FIGURE 53 NVIDIA: COMPANY SNAPSHOT 307
FIGURE 54 GOOGLE: COMPANY SNAPSHOT 311
FIGURE 55 ACCENTURE: COMPANY SNAPSHOT 329
FIGURE 56 COGNIZANT: COMPANY SNAPSHOT 333
FIGURE 57 CAPGEMINI: COMPANY SNAPSHOT 340
FIGURE 58 SAP: COMPANY SNAPSHOT 347
FIGURE 59 IBM: COMPANY SNAPSHOT 351
FIGURE 60 SALESFORCE: COMPANY SNAPSHOT 356
