콘텐츠 서비스 플랫폼 시장 : 2027년까지의 세계 예측

출판 : MarketsandMarkets(마켓츠앤드마켓츠)출판년월 : 2022년05월

콘텐츠 서비스 플랫폼 시장 : 구성 요소, 기업 규모, 배포 모드, 비즈니스 기능(경리, 법률, 판매, 마케팅, 조달, 공급망), 수직, 지역별 – 2027년까지의 세계 예측

Content Services Platforms Market with COVID-19 Impact Analysis by Component, Enterprise Size, Deployment Mode, Business Function (Accounting & Legal, Sales & Marketing, and Procurement & Supply Chain) Vertical and Region – Global Forecast to 2027

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The global content services platform market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 15.8% during the forecast period, to reach USD 101.6 billion by 2027 from USD 48.9 billion in 2022. Content services platform has enabled organizations to securely manage unstructured corporate data and generate information crucial for business operations. It enables organizations to eradicate ad-hoc processes by providing compliance with major security and regulatory standards.
글로벌 콘텐츠 서비스 플랫폼 시장 규모는 예측 기간 동안 15.8%의 CAGR(연간 복합 성장률)로 성장하여 2022년 489억 달러에서 2027년 1,016억 달러에 이를 것으로 예상됩니다. 콘텐츠 서비스 플랫폼을 통해 조직은 보안을 유지할 수 있습니다. 비정형 기업 데이터를 관리하고 비즈니스 운영에 중요한 정보를 생성합니다. 이를 통해 조직은 주요 보안 및 규제 표준을 준수함으로써 임시 프로세스를 근절할 수 있습니다.

As per business function, Human Resources segment to grow at a the highest CAGR during the forecast period
The content services platform market is segmented is sub segmented into Human Resource (HR), sales & marketing, accounting & legal, and procurement & supply chain management. As per business functions, HR is expected to grow at the highest CAGR during the forecast period. The human resource management department is one of the crucial departments at every organization involved in managing employee-related processes, from recruitment and onboarding to payroll and administration. Traditionally, to manage employee databases for performance management and employee tracking, various Enterprise Resource Planning (ERP) suites or Human Resource Information Systems (HRIS) solutions are used to cover the basic human resource activities and processes. human resources systems help human resources maintain, manage, and process detailed employee information and human resources-related policies and procedures. However, ERP and human resources software lack a few of the capabilities. Therefore, organizations across various verticals have been using content services platforms in the human resource department to manage employees’ unstructured content.
As per deployment mode, on-premises to have the highest market size during the forecast period
As per deployment mode, on -premises is estimated to have the highest market size during the forecast period in the content services platform market. On-premises solutions are provided for a one-time license fee as well as a service agreement. For huge infrastructure and a private data center that are crucial for installment of solutions in on-premises deployment is cost incurring. Therefore, SMEs usually face the problem of choosing between hosted and on-premises solutions. However, enterprises with good capital financing prefer on-premises solutions as they offer improved security linked to cloud-based solutions.
As per component, solutions to grow at the highest CAGR during the forecast period
As per component, solutions is estimated to hold the highest Compound Annual Growth Rate (CAGR) in the content services platform market. The solutions segment of the content services platform includes document & record management, workflow management, data capture, content reporting & analysis, case management, information security & governance, and other solutions. Other solutions include collaboration, version control, and eDiscovery. The solution providers offer tailored solutions to businesses according to the need of the business. The content services platform solutions enable organizations to fulfill demands along with helping businesses to grow.

Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the content services platform market.
 By Company: Tier I: 35%, Tier II: 45%, and Tier III: 20%
 By Designation: C-Level Executives: 35%, D-Level Executives: 25%, and Managers: 40%
 By Region: APAC: 25%, Europe: 30%, North America: 30%, MEA: 10%, Latin America: 5%
The report includes the study of key players offering content services platform solutions and services. It profiles major vendors in the content services platform market. Some of the major content services platform market vendors are Microsoft (US), IBM (US), Open Text (Canada), Hyland (US), Box (US), Laserfiche (US), Adobe (US), Oracle (US), M-Files (US), SER Group (Germany), GRM Information Management (US), Intalio (France), Micro Focus (UK), Newgen (India), Kyocera (Japan), DocuWare (Germany), DocStar (US), Objective (Australia), and D.velop (Germany).


Research Coverage
The market study covers the content services platform market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as components, business function, Deployment type, enterprise size, vertical, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall content services platform market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.


목차

TABLE OF CONTENTS

1 INTRODUCTION (Page No. – 31)
1.1 OBJECTIVES OF STUDY
1.2 MARKET DEFINITION
1.2.1 INCLUSIONS AND EXCLUSIONS
1.3 MARKET SCOPE
1.3.1 MARKET SEGMENTATION
1.3.2 REGIONS COVERED
1.3.3 YEARS CONSIDERED FOR STUDY
1.4 CURRENCY CONSIDERED
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2021
1.5 STAKEHOLDERS
1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. – 36)
2.1 RESEARCH DATA
FIGURE 1 CONTENT SERVICES PLATFORM MARKET: RESEARCH DESIGN
2.1.1 SECONDARY DATA
2.1.1.1 Secondary sources
2.1.2 PRIMARY DATA
TABLE 2 PRIMARY INTERVIEWS
2.1.2.1 Breakup of primary profiles
2.1.2.2 Key industry insights
2.2 MARKET BREAKUP AND DATA TRIANGULATION
FIGURE 2 DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
FIGURE 3 CONTENT SERVICES PLATFORM MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
2.3.1 TOP-DOWN APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING CONTENT SERVICES PLATFORM SOLUTIONS AND SERVICES (1/2)
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING CONTENT SERVICES PLATFORM SYSTEM SOLUTIONS AND SERVICES (2/2)
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): CAGR PROJECTIONS FROM SUPPLY SIDE
2.3.2 BOTTOM-UP APPROACH
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2, BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF MARKET
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF COMPONENTS THROUGH OVERALL CONTENT SERVICES PLATFORM SPENDING
2.4 MARKET REVENUE ESTIMATION
FIGURE 9 ILLUSTRATION OF COMPANY CONTENT SERVICES PLATFORM REVENUE ESTIMATION
2.5 MARKET FORECAST
TABLE 3 FACTOR ANALYSIS
2.6 GROWTH FORECAST ASSUMPTIONS
2.7 ASSUMPTIONS FOR STUDY
2.8 LIMITATIONS OF STUDY

3 EXECUTIVE SUMMARY (Page No. – 51)
    FIGURE 10 CONTENT SERVICES PLATFORM MARKET: GLOBAL SNAPSHOT
FIGURE 11 TOP GROWING SEGMENTS IN MARKET
FIGURE 12 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD
FIGURE 13 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD
FIGURE 14 ON-PREMISES SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD
FIGURE 15 TOP VERTICALS IN MARKET (USD MILLION)
FIGURE 16 NORTH AMERICA TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD

4 PREMIUM INSIGHTS (Page No. – 58)
4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN CONTENT SERVICES PLATFORM MARKET
FIGURE 17 DRASTIC GEOGRAPHIC CHANGE AND TECHNOLOGICAL EVOLUTION TO DRIVE CONTENT SERVICES PLATFORM GROWTH
4.2 MARKET, BY COMPONENT (2022 VS. 2027)
FIGURE 18 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD
4.3 MARKET, BY ENTERPRISE SIZE (2022 VS. 2027)
FIGURE 19 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD
4.4 MARKET, BY DEPLOYMENT MODE (2022 VS. 2027)
FIGURE 20 ON-PREMISES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD
4.5 MARKET, BY VERTICAL (2021 VS. 2027)
FIGURE 21 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL SEGMENT TO HOLD LARGEST MARKET SHARE DURING FORECAST PERIOD
4.6 MARKET INVESTMENT SCENARIO
FIGURE 22 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. – 61)
5.1 INTRODUCTION
5.2 MARKET DYNAMICS
FIGURE 23 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: CONTENT SERVICES PLATFORM MARKET
5.2.1 DRIVERS
5.2.1.1 Growing need to enhance content security and optimize business processes with automated workflows
FIGURE 24 MAJOR BENEFITS TO DRIVE MARKET
5.2.1.2 Growing adoption of SMAC technologies
5.2.1.3 Need for regulatory content management for enhanced operations
FIGURE 25 PRIMARY INFORMATION GOVERNANCE CHALLENGES
5.2.2 RESTRAINTS
5.2.2.1 Complications in handling data post mergers and acquisitions
5.2.3 OPPORTUNITIES
5.2.3.1 Increasing adoption of end-to-end cross-platform solutions
5.2.3.2 Growing inclination toward adoption of RPA
5.2.4 CHALLENGES
5.2.4.1 Increasing security and data privacy issues with cloud deployments
5.2.4.2 Lack of skilled workforce and poor management in creating user adoption process
5.2.4.3 Difficulties with integration and implementation of content services platform with current applications
5.3 CASE STUDY ANALYSIS
5.3.1 CASE STUDY 1: LARSEN & TOUBRO INFOTECH FINANCIAL SERVICES TECHNOLOGIES INC. USED NEWGEN SOFTWARE’S SOLUTIONS
5.3.2 CASE STUDY 2: JOHN CARROLL UNIVERSITY DEPLOYED HYLAND’S ONBASE TO MANAGE PETITION PROCESS
5.3.3 CASE STUDY 3: LEGAL AID WESTERN AUSTRALIA USED OPENTEXT EXTENDED ECM TO MANAGE CONTENT
5.3.4 CASE STUDY 4: POWERSOUTH ENERGY COOPERATIVE DEPLOYED IBM’S SOLUTIONS FOR CONTENT MANAGEMENT
5.3.5 CASE STUDY 5: ASTRAZENECA USED MICRO FOCUS’ CONTENT MANAGER TO SIMPLIFY ARCHIVE PROCESS
5.3.6 CASE STUDY 6: MITANI DEPLOYED M-FILES’ SOLUTION TO MANAGE ITS WORKFLOWS
5.4 PORTER’S FIVE FORCES ANALYSIS
TABLE 4 PORTER’S FIVE FORCES ANALYSIS: CONTENT SERVICES PLATFORM MARKET
FIGURE 26 PORTER’S FIVE FORCES ANALYSIS: MARKET
5.4.1 THREAT OF NEW ENTRANTS
5.4.2 THREAT OF SUBSTITUTES
5.4.3 BARGAINING POWER OF SUPPLIERS
5.4.4 BARGAINING POWER OF BUYERS
5.4.5 INTENSITY OF COMPETITIVE RIVALRY
5.5 COVID-19-DRIVEN MARKET DYNAMICS
5.5.1 DRIVERS AND OPPORTUNITIES
5.5.2 RESTRAINTS AND CHALLENGES
5.6 TECHNOLOGICAL OUTLOOK
5.6.1 ARTIFICIAL INTELLIGENCE AND AUTOMATION
5.6.2 IOT TECHNOLOGY
5.6.3 AUGMENTED REALITY
5.6.4 BLOCKCHAIN TECHNOLOGY
5.7 PRICING ANALYSIS
TABLE 5 CONTENT SERVICES PLATFORM MARKET: PRICING LEVELS
FIGURE 27 CONTENT SERVICES PLATFORM: AVERAGE SELLING PRICE
5.8 VALUE CHAIN ANALYSIS
FIGURE 28 VALUE CHAIN ANALYSIS
5.9 ECOSYSTEM
TABLE 6 MARKET: ECOSYSTEM
5.10 PATENT ANALYSIS
TABLE 7 CONTENT SERVICES PLATFORM MARKET: PATENTS
TABLE 8 TOP 10 PATENT OWNERS (US)
FIGURE 29 TOP 10 COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS
FIGURE 30 NUMBER OF PATENT DOCUMENTS PUBLISHED (2012-2021)
5.11 REGULATORY LANDSCAPE
5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 9 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 10 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 11 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 12 REST OF WORLD: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
5.11.2 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS
5.11.3 GENERAL DATA PROTECTION REGULATION
5.11.4 SEC RULE 17A-4
5.11.5 ISO/IEC 27001
5.11.6 SYSTEM AND ORGANIZATION CONTROLS 2 TYPE II COMPLIANCE
5.11.7 FINANCIAL INDUSTRY REGULATORY AUTHORITY
5.11.8 FREEDOM OF INFORMATION ACT
5.11.9 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT PLAY
5.12 KEY CONFERENCES AND EVENTS IN 2022
TABLE 13 CONTENT SERVICES PLATFORM: DETAILED LIST OF CONFERENCES AND EVENTS
5.13 KEY STAKEHOLDERS & BUYING CRITERIA
5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS
FIGURE 31 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP BUSINESS FUNCTIONS
TABLE 14 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP BUSINESS FUNCTIONS (%)
FIGURE 32 BUYING PROCESS FOR TOP BUSINESS FUNCTIONS
5.13.2 BUYING CRITERIA
FIGURE 33 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS
TABLE 15 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS
5.14 TRENDS/DISRUPTIONS IMPACTING BUYERS
FIGURE 34 MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS

6 CONTENT SERVICES PLATFORM MARKET, BY COMPONENT (Page No. – 96)
6.1 INTRODUCTION
6.1.1 COMPONENT: MARKET DRIVERS
6.1.2 COMPONENT: COVID-19 IMPACT
FIGURE 35 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
TABLE 16 MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
TABLE 17 MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
6.2 SOLUTIONS
FIGURE 36 INFORMATION SECURITY & GOVERNANCE SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 18 MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
TABLE 19 MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
6.2.1 DOCUMENT & RECORD MANAGEMENT
6.2.1.1 Electronic way of storing data, easy to manage and monitor, to drive demand for document & record management
TABLE 20 DOCUMENT & RECORD MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 21 DOCUMENT & RECORD MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2.2 WORKFLOW MANAGEMENT
6.2.2.1 Need to run multiple tasks to create demand for case management solutions
TABLE 22 WORKFLOW MANAGEMENT: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 23 WORKFLOW MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2.3 DATA CAPTURE
6.2.3.1 Data capturing reaching new levels for technical improvement in AI to drive data capture solutions’ adoption
TABLE 24 DATA CAPTURE: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 25 DATA CAPTURE: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2.4 CASE MANAGEMENT
6.2.4.1 Growing need for managing business processes to create demand for case management solutions
TABLE 26 CASE MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 27 CASE MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2.5 INFORMATION SECURITY & GOVERNANCE
6.2.5.1 Growing awareness against data breaches to create need for information security & governance solutions
TABLE 28 INFORMATION SECURITY & GOVERNANCE: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 29 INFORMATION SECURITY & GOVERNANCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2.6 CONTENT REPORTING & ANALYTICS
6.2.6.1 Very complex and difficult data collection analyzing to drive adoption of content reporting & analytics solutions
TABLE 30 CONTENT REPORTING & ANALYTICS: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 31 CONTENT REPORTING & ANALYTICS: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2.7 OTHER SOLUTIONS
TABLE 32 OTHER SOLUTIONS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 33 OTHER SOLUTIONS: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.3 SERVICES
FIGURE 37 DEPLOYMENT & INTEGRATION SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 34 MARKET, BY SERVICE, 2017–2021 (USD MILLION)
TABLE 35 MARKET, BY SERVICE, 2022–2027 (USD MILLION)
6.3.1 TRAINING & CONSULTING
6.3.1.1 Need to resolve business challenges to boost demand for training & consulting services
TABLE 36 TRAINING & CONSULTING: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 37 TRAINING & CONSULTING: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.3.2 SUPPORT & MAINTENANCE
6.3.2.1 Client concerns regarding installed program to drive demand for support & maintenance services
TABLE 38 SUPPORT & MAINTENANCE: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 39 SUPPORT & MAINTENANCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.3.3 DEPLOYMENT & INTEGRATION
6.3.3.1 Need for back-end integration to boost growth of deployment & integration services
TABLE 40 DEPLOYMENT & INTEGRATION: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 41 DEPLOYMENT & INTEGRATION: MARKET, BY REGION, 2022–2027 (USD MILLION)

7 CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE (Page No. – 112)
7.1 INTRODUCTION
7.1.1 DEPLOYMENT MODE: MARKET DRIVERS
7.1.2 DEPLOYMENT MODE: COVID-19 IMPACT
FIGURE 38 CLOUD SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
TABLE 42 MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 43 MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
7.2 ON-PREMISES
7.2.1 OVERCOMING SECURITY CONCERNS OVER SENSITIVE DATA TO DRIVE ON-PREMISES SOLUTIONS’ ADOPTION
TABLE 44 ON-PREMISES: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 45 ON-PREMISES: MARKET, BY REGION, 2022–2027 (USD MILLION)
7.3 CLOUD
7.3.1 COST-EFFECTIVENESS AND SCALABILITY TO BOOST ADOPTION OF CLOUD CONTENT SERVICES PLATFORM SOLUTIONS
TABLE 46 CLOUD: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 47 CLOUD: MARKET, BY REGION, 2022–2027 (USD MILLION)

8 CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE (Page No. – 118)
    8.1 INTRODUCTION
8.1.1 ENTERPRISE SIZE: MARKET DRIVERS
8.1.2 ENTERPRISE SIZE: COVID-19 IMPACT
FIGURE 39 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
TABLE 48 MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 49 MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
8.2 LARGE ENTERPRISES
8.2.1 NEED FOR OPERATIONAL EFFICIENCIES TO CREATE CONTENT SERVICES PLATFORMS’ DEMAND AMONG LARGE ENTERPRISES
TABLE 50 LARGE ENTERPRISES: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 51 LARGE ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES
8.3.1 LACK OF RESOURCES AND STRINGENT MARKETING BUDGETS TO DRIVE CONTENT SERVICES PLATFORMS’ ADOPTION
TABLE 52 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 53 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)

9 CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION (Page No. – 123)
    9.1 INTRODUCTION
9.1.1 BUSINESS FUNCTION: MARKET DRIVERS
9.1.2 BUSINESS FUNCTION: COVID-19 IMPACT
FIGURE 40 HUMAN RESOURCES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 54 MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION)
TABLE 55 MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
9.2 HUMAN RESOURCES
9.2.1 MINIMIZED RISK WITH RECORDS MANAGEMENT TO DRIVE CONTENT SERVICES PLATFORM’S ADOPTION IN HUMAN RESOURCES OPERATIONS
TABLE 56 HUMAN RESOURCES: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 57 HUMAN RESOURCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
9.3 SALES & MARKETING
9.3.1 NEED FOR PREDICTIVE ANALYSIS TO DRIVE CONTENT SERVICES PLATFORM’S DEMAND IN SALES & MARKETING DEPARTMENT
TABLE 58 SALES & MARKETING: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 59 SALES & MARKETING: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION)
9.4 ACCOUNTING & LEGAL
9.4.1 NEED FOR WORKFLOW AND BUSINESS PROCESS AUTOMATION TO DRIVE CONTENT SERVICES PLATFORM’S GROWTH
TABLE 60 ACCOUNTING & LEGAL: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 61 ACCOUNTING & LEGAL: MARKET, BY REGION, 2022–2027 (USD MILLION)
9.5 PROCUREMENT & SUPPLY CHAIN MANAGEMENT
9.5.1 NEED FOR CONTENT SYNDICATION AND INFORMATION MANAGEMENT TO DRIVE DEMAND FOR CONTENT SERVICES PLATFORMS
TABLE 62 PROCUREMENT & SUPPLY CHAIN MANAGEMENT: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 63 PROCUREMENT & SUPPLY CHAIN MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)

10 CONTENT SERVICES PLATFORM MARKET, BY VERTICAL (Page No. – 131)
     10.1 INTRODUCTION
10.1.1 VERTICAL: MARKET DRIVERS
10.1.2 VERTICAL: COVID-19 IMPACT
FIGURE 41 HEALTHCARE & LIFE SCIENCES VERTICAL TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 64 MARKET, BY VERTICAL, 2017–2021 (USD MILLION)
TABLE 65 MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
10.2 BANKING, FINANCIAL SERVICES, & INSURANCE
10.2.1 INCREASING COMPANY OPERATIONS AND ENHANCING CUSTOMER SERVICE TO BOOST CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION
TABLE 66 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 67 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.3 CONSUMER GOODS AND RETAIL
10.3.1 NEED TO DIGITIZE DATA AND MANAGE IT EFFICIENTLY TO ACCELERATE CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION
TABLE 68 CONSUMER GOODS & RETAIL: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 69 CONSUMER GOODS & RETAIL: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.4 ENERGY & UTILITIES
10.4.1 RISING NEED TO MANAGE MASSIVE AMOUNTS OF MISSION-CRITICAL MATERIAL IN REAL TIME TO DRIVE SOLUTIONS’ ADOPTION
TABLE 70 ENERGY & UTILITIES: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 71 ENERGY & UTILITIES: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.5 GOVERNMENT & PUBLIC SECTOR
10.5.1 GOVERNMENT BODIES TURNING TO LOW-CODE DEVELOPMENT PLATFORMS TO DRIVE SOLUTIONS’ ADOPTION
TABLE 72 GOVERNMENT & PUBLIC SECTOR: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 73 GOVERNMENT & PUBLIC SECTOR: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.6 HEALTHCARE & LIFE SCIENCES
10.6.1 NEED TO IMPROVE PERFORMANCE AND OUTCOMES TO DRIVE ADOPTION OF CONTENT SERVICES PLATFORM SOLUTIONS
TABLE 74 HEALTHCARE & LIFE SCIENCES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 75 HEALTHCARE & LIFE SCIENCES: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.7 IT & ITES
10.7.1 DIGITALIZING BUSINESS PROCESSES TO MEET GROWING CUSTOMER DEMANDS TO DRIVE SOLUTIONS’ ADOPTION
TABLE 76 IT & ITES: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 77 IT & ITES: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.8 MANUFACTURING
10.8.1 DEVELOPING NEW APPROACHES TO IMPROVE DECISION-MAKING TO DRIVE CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION
TABLE 78 MANUFACTURING: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 79 MANUFACTURING: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.9 MEDIA & ENTERTAINMENT
10.9.1 CLOUD ADOPTION ENABLES BUSINESSES TO EXPAND OPERATIONS AND ESTABLISH A DIGITAL WORKPLACE
TABLE 80 MEDIA & ENTERTAINMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 81 MEDIA & ENTERTAINMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.10 TELECOMMUNICATIONS
10.10.1 PROVIDING MULTIPLE ACCESSIBILITY IN SYSTEMS TO DRIVE CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION
TABLE 82 TELECOMMUNICATIONS: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 83 TELECOMMUNICATIONS: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.11 OTHER VERTICALS
TABLE 84 OTHER VERTICALS: MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 85 OTHER VERTICALS: MARKET, BY REGION, 2022–2027 (USD MILLION)

11 CONTENT SERVICES PLATFORM, BY REGION (Page No. – 149)
     11.1 INTRODUCTION
11.1.1 COVID-19 IMPACT
FIGURE 42 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 86 CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION)
TABLE 87 MARKET, BY REGION, 2022–2027 (USD MILLION)
11.2 NORTH AMERICA
11.2.1 NORTH AMERICA: MARKET DRIVERS
11.2.2 NORTH AMERICA: COVID-19 IMPACT
FIGURE 43 NORTH AMERICA: MARKET SNAPSHOT
TABLE 88 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
TABLE 89 NORTH AMERICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 90 NORTH AMERICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
TABLE 91 NORTH AMERICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
TABLE 92 NORTH AMERICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
TABLE 93 NORTH AMERICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 94 NORTH AMERICA: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION)
TABLE 95 NORTH AMERICA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 96 NORTH AMERICA: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 97 NORTH AMERICA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 98 NORTH AMERICA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 99 NORTH AMERICA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
TABLE 100 NORTH AMERICA: MARKET, BY VERTICAL, 2017–2021 (USD MILLION)
TABLE 101 NORTH AMERICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 102 NORTH AMERICA: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
TABLE 103 NORTH AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
11.2.3 UNITED STATES
11.2.3.1 Increasing focus on adopting new technologies, innovation, and integration of various applications to drive market growth
TABLE 104 UNITED STATES: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 105 UNITED STATES: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 106 UNITED STATES: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 107 UNITED STATES: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.2.4 CANADA
11.2.4.1 Cloud adoption and digital transformation to boost content services platform market growth in Canada
TABLE 108 CANADA: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 109 CANADA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 110 CANADA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 111 CANADA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.3 EUROPE
11.3.1 EUROPE: CONTENT SERVICES PLATFORM MARKET DRIVERS
11.3.2 EUROPE: COVID-19 IMPACT
TABLE 112 EUROPE: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
TABLE 113 EUROPE: MARKET, BY COMPONENT, 2022–2027 (USD MILLION))
TABLE 114 EUROPE: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
TABLE 115 EUROPE: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
TABLE 116 EUROPE: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
TABLE 117 EUROPE: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 118 EUROPE: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION)
TABLE 119 EUROPE: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 120 EUROPE: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 121 EUROPE: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 122 EUROPE: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 123 EUROPE: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
TABLE 124 EUROPE: MARKET, BY VERTICAL, 2017–2021 (USD MILLION)
TABLE 125 EUROPE: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 126 EUROPE: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
TABLE 127 EUROPE: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
11.3.3 UNITED KINGDOM
11.3.3.1 Skilled workers, huge customer base, and cloud infrastructure to drive content services platforms’ adoption in UK
TABLE 128 UNITED KINGDOM: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 129 UNITED KINGDOM: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 130 UNITED KINGDOM: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 131 UNITED KINGDOM: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.3.4 GERMANY
11.3.4.1 Increased need to deliver better user interaction, intelligent content capture, and data classification to fuel market growth
TABLE 132 GERMANY: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 133 GERMANY: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 134 GERMANY: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 135 GERMANY: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.3.5 FRANCE
11.3.5.1 Investment in public and private sectors for business growth to boost adoption of content services platform solutions in France
TABLE 136 FRANCE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 137 FRANCE: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 138 FRANCE: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 139 FRANCE: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.3.6 REST OF EUROPE
TABLE 140 REST OF EUROPE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 141 REST OF EUROPE: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 142 REST OF EUROPE: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 143 REST OF EUROPE: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.4 ASIA PACIFIC
11.4.1 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET DRIVERS
11.4.2 ASIA PACIFIC: COVID-19 IMPACT
FIGURE 44 ASIA PACIFIC: MARKET SNAPSHOT
TABLE 144 ASIA PACIFIC: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
TABLE 145 ASIA PACIFIC: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 146 ASIA PACIFIC: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
TABLE 147 ASIA PACIFIC: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
TABLE 148 ASIA PACIFIC: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
TABLE 149 ASIA PACIFIC: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 150 ASIA PACIFIC: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION)
TABLE 151 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 152 ASIA PACIFIC: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 153 ASIA PACIFIC: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 154 ASIA PACIFIC: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 155 ASIA PACIFIC: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
TABLE 156 ASIA PACIFIC: MARKET, BY VERTICAL, 2017–2021 (USD MILLION)
TABLE 157 ASIA PACIFIC: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 158 ASIA PACIFIC: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
TABLE 159 ASIA PACIFIC: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
11.4.3 CHINA
11.4.3.1 Huge customer base to increase demand for solutions in China
TABLE 160 CHINA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 161 CHINA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 162 CHINA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 163 CHINA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.4.4 JAPAN
11.4.4.1 Being developed country and having technological advancement to drive market growth
TABLE 164 JAPAN: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 165 JAPAN: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 166 JAPAN: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 167 JAPAN: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.4.5 AUSTRALIA AND NEW ZEALAND
11.4.5.1 Rising adoption of cloud-based services to increase growth opportunities of content services platform solutions in ANZ
TABLE 168 AUSTRALIA AND NEW ZEALAND: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 169 AUSTRALIA AND NEW ZEALAND: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 170 AUSTRALIA AND NEW ZEALAND: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 171 AUSTRALIA AND NEW ZEALAND: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.4.6 INDIA
11.4.6.1 Initiatives taken by Indian government to adopt content services platform to drive market growth
TABLE 172 INDIA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 173 INDIA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 174 INDIA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 175 INDIA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.4.7 REST OF ASIA PACIFIC
TABLE 176 REST OF ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 177 REST OF ASIA PACIFIC: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 178 REST OF ASIA PACIFIC: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 179 REST OF ASIA PACIFIC: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.5 MIDDLE EAST & AFRICA
11.5.1 MIDDLE EAST & AFRICA: CONTENT SERVICES PLATFORM MARKET DRIVERS
11.5.2 MIDDLE EAST & AFRICA: COVID-19 IMPACT
TABLE 180 MIDDLE EAST & AFRICA: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
TABLE 181 MIDDLE EAST & AFRICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 182 MIDDLE EAST & AFRICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
TABLE 183 MIDDLE EAST & AFRICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
TABLE 184 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
TABLE 185 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 186 MIDDLE EAST & AFRICA: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION)
TABLE 187 MIDDLE EAST & AFRICA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 188 MIDDLE EAST & AFRICA: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 189 MIDDLE EAST & AFRICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 190 MIDDLE EAST & AFRICA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 191 MIDDLE EAST & AFRICA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
TABLE 192 MIDDLE EAST & AFRICA: MARKET, BY VERTICAL, 2017–2021 (USD MILLION)
TABLE 193 MIDDLE EAST & AFRICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 194 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
TABLE 195 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
11.5.3 KINGDOM OF SAUDI ARABIA
11.5.3.1 Increasing focus on digital transformation to boost market growth in KSA
TABLE 196 KINGDOM OF SAUDI ARABIA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 197 KINGDOM OF SAUDI ARABIA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 198 KINGDOM OF SAUDI ARABIA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 199 KINGDOM OF SAUDI ARABIA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.5.4 UNITED ARAB EMIRATES
11.5.4.1 Integration of modern technologies, such as AI and ML, to drive market growth
TABLE 200 UNITED ARAB EMIRATES: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 201 UNITED ARAB EMIRATES: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 202 UNITED ARAB EMIRATES: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 203 UNITED ARAB EMIRATES: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.5.5 SOUTH AFRICA
11.5.5.1 Potential investment in worldwide market to boost demand for content services platform solutions in South Africa
TABLE 204 SOUTH AFRICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 205 SOUTH AFRICA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 206 SOUTH AFRICA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 207 SOUTH AFRICA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.5.6 REST OF MIDDLE EAST & AFRICA
TABLE 208 REST OF MIDDLE EAST & AFRICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 209 REST OF MIDDLE EAST & AFRICA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 210 REST OF MIDDLE EAST & AFRICA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 211 REST OF MIDDLE EAST & AFRICA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.6 LATIN AMERICA
11.6.1 LATIN AMERICA: CONTENT SERVICES PLATFORM MARKET DRIVERS
11.6.2 LATIN AMERICA: COVID-19 IMPACT
TABLE 212 LATIN AMERICA: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
TABLE 213 LATIN AMERICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 214 LATIN AMERICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
TABLE 215 LATIN AMERICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
TABLE 216 LATIN AMERICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
TABLE 217 LATIN AMERICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 218 LATIN AMERICA: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION)
TABLE 219 LATIN AMERICA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 220 LATIN AMERICA: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 221 LATIN AMERICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 222 LATIN AMERICA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 223 LATIN AMERICA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
TABLE 224 LATIN AMERICA: MARKET, BY VERTICAL, 2017–2021 (USD MILLION)
TABLE 225 LATIN AMERICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 226 LATIN AMERICA: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
TABLE 227 LATIN AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
11.6.3 BRAZIL
11.6.3.1 Adoption of cloud to drive market growth in Brazil
TABLE 228 BRAZIL: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 229 BRAZIL: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 230 BRAZIL: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 231 BRAZIL: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.6.4 MEXICO
11.6.4.1 Proximity to US and rising awareness of content management benefits among organizations to boost market growth
TABLE 232 MEXICO: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 233 MEXICO: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 234 MEXICO: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 235 MEXICO: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)
11.6.5 REST OF LATIN AMERICA
TABLE 236 REST OF LATIN AMERICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION)
TABLE 237 REST OF LATIN AMERICA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 238 REST OF LATIN AMERICA: MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION)
TABLE 239 REST OF LATIN AMERICA: MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION)

12 COMPETITIVE LANDSCAPE (Page No. – 209)
12.1 INTRODUCTION
FIGURE 45 MARKET EVALUATION FRAMEWORK
12.2 KEY PLAYER STRATEGIES/RIGHT TO WIN
12.2.1 OVERVIEW OF STRATEGIES ADOPTED BY KEY CONTENT SERVICES PLATFORM VENDORS
12.3 MARKET RANKING
FIGURE 46 MARKET RANKING IN 2022
12.4 MARKET SHARE OF TOP VENDORS
TABLE 240 CONTENT SERVICES PLATFORM: DEGREE OF COMPETITION
FIGURE 47 CONTENT SERVICES PLATFORM MARKET: VENDOR SHARE ANALYSIS
12.5 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS
FIGURE 48 HISTORICAL REVENUE ANALYSIS
12.6 COMPANY EVALUATION QUADRANT
FIGURE 49 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE
12.6.1 STAR
12.6.2 EMERGING LEADER
12.6.3 PERVASIVE
12.6.4 PARTICIPANT
FIGURE 50 CONTENT SERVICES PLATFORM MARKET (GLOBAL): COMPANY EVALUATION QUADRANT
TABLE 241 COMPANY COMPONENT FOOTPRINT (GLOBAL)
TABLE 242 COMPANY REGION FOOTPRINT (GLOBAL)
TABLE 243 OVERALL COMPANY FOOTPRINT (GLOBAL)
12.7 STARTUP/SME EVALUATION QUADRANT
FIGURE 51 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
12.7.1 RESPONSIVE VENDORS
12.7.2 PROGRESSIVE VENDORS
12.7.3 DYNAMIC VENDORS
12.7.4 STARTING BLOCKS
FIGURE 52 STARTUP EVALUATION MATRIX, CONTENT SERVICES PLATFORM MARKET
TABLE 244 COMPANY COMPONENT FOOTPRINT (STARTUP/SME)
TABLE 245 COMPANY REGION FOOTPRINT (STARTUP/SME)
TABLE 246 OVERALL COMPANY FOOTPRINT (STARTUP/SME)
12.7.5 COMPETITIVE BENCHMARKING
TABLE 247 CONTENT SERVICES PLATFORM MARKET: DETAILED LIST OF KEYS STARTUP/SMES

13 COMPANY PROFILES (Page No. – 223)
13.1 INTRODUCTION
13.2 MAJOR PLAYERS
(Business Overview, Solutions, Products & Services, Recent Developments, MnM View)*
13.2.1 MICROSOFT
TABLE 248 MICROSOFT: BUSINESS OVERVIEW
FIGURE 53 MICROSOFT: COMPANY SNAPSHOT
TABLE 249 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 250 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 251 MICROSOFT: DEALS
13.2.2 IBM
TABLE 252 IBM: BUSINESS OVERVIEW
FIGURE 54 IBM: COMPANY SNAPSHOT
TABLE 253 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 254 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 255 IBM: DEALS
13.2.3 OPENTEXT
TABLE 256 OPENTEXT: BUSINESS OVERVIEW
FIGURE 55 OPENTEXT: COMPANY SNAPSHOT
TABLE 257 OPENTEXT: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 258 OPENTEXT: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 259 OPENTEXT: DEALS
13.2.4 BOX
TABLE 260 BOX: BUSINESS OVERVIEW
FIGURE 56 BOX: COMPANY SNAPSHOT
TABLE 261 BOX: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 262 BOX: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 263 BOX: DEALS
13.2.5 HYLAND
TABLE 264 HYLAND: BUSINESS OVERVIEW
TABLE 265 HYLAND: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 266 HYLAND: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 267 HYLAND: DEALS
13.2.6 LASERFICHE
TABLE 268 LASERFICHE: BUSINESS OVERVIEW
TABLE 269 LASERFICHE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 270 LASERFICHE: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 271 LASERFICHE: DEALS
TABLE 272 LASERFICHE: OTHERS
13.2.7 ADOBE
TABLE 273 ADOBE: BUSINESS OVERVIEW
FIGURE 57 ADOBE: COMPANY SNAPSHOT
TABLE 274 ADOBE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 275 ADOBE: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 276 ADOBE: DEALS
13.2.8 ORACLE
TABLE 277 ORACLE: BUSINESS OVERVIEW
FIGURE 58 ORACLE: COMPANY SNAPSHOT
TABLE 278 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 279 ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 280 ORACLE: DEALS
13.2.9 M-FILES
TABLE 281 M-FILES: BUSINESS OVERVIEW
TABLE 282 M-FILES: PRODUCTS/SOLUTIONS/SERVICES OFFERED
TABLE 283 M-FILES: PRODUCT LAUNCHES AND ENHANCEMENTS
TABLE 284 M-FILES: DEALS
13.2.10 NEWGEN SOFTWARE
TABLE 285 NEWGEN SOFTWARE: BUSINESS OVERVIEW
FIGURE 59 NEWGEN SOFTWARE: COMPANY SNAPSHOT
TABLE 286 NEWGEN SOFTWARE: PRODUCT/SOLUTION OFFERED
TABLE 287 NEWGEN SOFTWARE: NEW LAUNCHES
TABLE 288 NEWGEN SOFTWARE: DEALS
13.3 OTHER PLAYERS
13.3.1 FABASOFT
13.3.2 MICRO FOCUS
13.3.3 DOCUWARE
13.3.4 OBJECTIVE
13.3.5 GRM INFORMATION MANAGEMENT
13.3.6 SER GROUP
13.3.7 KYOCERA CORP
13.3.8 IMANAGE
13.3.9 INTALIO
13.3.10 DOCSTAR
13.3.11 D.VELOP
13.3.12 SQUARE 9 SOFTWORKS
13.4 STARTUP/SME PLAYERS
13.4.1 TEMPLAFY
13.4.2 AODOCS
13.4.3 FILE CLOUD
13.4.4 DMACQ SOFTWARE
13.4.5 RIPCORD
13.4.6 SHELF
13.4.7 PAPER ALTERNATIVE SOLUTIONS
13.4.8 ZINGER STICK SOFTWARE
13.4.9 NANONETS
13.4.10 EPHESOFT

*Details on Business Overview, Solutions, Products & Services, Recent Developments, MnM View might not be captured in case of unlisted companies.

14 ADJACENT/RELATED MARKET (Page No. – 279)
     14.1 INTRODUCTION
14.1.1 RELATED MARKET
14.1.2 LIMITATIONS
14.2 ENTERPRISE CONTENT MANAGEMENT MARKET
TABLE 289 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
TABLE 290 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
TABLE 291 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 292 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 293 CONSUMER GOODS AND RETAIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 294 CONSUMER GOODS AND RETAIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 295 ENERGY AND UTILITIES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 296 ENERGY AND UTILITIES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 297 GOVERNMENT AND PUBLIC SECTOR: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 298 GOVERNMENT AND PUBLIC SECTOR: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 299 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 300 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 301 IT AND ITES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 302 IT AND ITES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 303 MANUFACTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 304 MANUFACTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 305 MEDIA AND ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 306 MEDIA AND ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 307 TELECOMMUNICATION: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 308 TELECOMMUNICATION: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 309 OTHER VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 310 OTHER VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
14.3 WEB CONTENT MANAGEMENT MARKET
TABLE 311 WEB CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
TABLE 312 WEB CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
TABLE 313 RETAIL AND ECOMMERCE: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 314 RETAIL AND ECOMMERCE: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
TABLE 315 IT AND TELECOM: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
TABLE 316 IT AND TELECOM: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
14.4 EDISCOVERY MARKET
TABLE 317 GOVERNMENT AND PUBLIC SECTOR: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 318 GOVERNMENT AND PUBLIC SECTOR: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 319 LEGAL: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 320 LEGAL: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 321 BANKING, FINANCIAL SERVICES, AND INSURANCE: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 322 BANKING, FINANCIAL SERVICES, AND INSURANCE: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 323 ENERGY AND UTILITIES: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 324 ENERGY AND UTILITIES: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 325 HEALTHCARE AND LIFE SCIENCES: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 326 HEALTHCARE AND LIFE SCIENCES: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 327 RETAIL AND CONSUMER GOODS: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 328 RETAIL AND CONSUMER GOODS: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 329 MANUFACTURING: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 330 MANUFACTURING: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 331 IT AND TELECOMMUNICATIONS: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 332 IT AND TELECOMMUNICATIONS: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
TABLE 333 OTHER VERTICALS: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 334 OTHER VERTICALS: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)

15 APPENDIX (Page No. – 297)
     15.1 DISCUSSION GUIDE
15.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
15.3 AVAILABLE CUSTOMIZATIONS
15.4 RELATED REPORTS
15.5 AUTHOR DETAILS


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